What are some of the things you do on a day-to-day basis?
- Perform in-depth troubleshooting including DB analysis and reading system logs to identify and solve complex support issues that were escalated by 1st level support
- Manage assigned cases to meet service agreement levels
What are the skills a good Advertiser T2 Technical Support Engineer needs to have?
- At least 3+ years of experience in technical support or similar positions in global organizations.
- Proven Experience with SQL
- Ability to understand flows and provide creative technical solutions
- Fluent English and excellent customer facing and communication skills (verbal and written)
- Ability to comply with tight deadlines
- Multi-tasking, self-learning, highly motivated and a team player
Preferred experience :
- Experience in a technical support position
- Experience in a multinational organization
- Media industry background
- Taboola is the world’s leading recommendation platform reaching over 500 million daily active users. We’re growing rapidly, and have recently gone public on the NASDAQ.
- Adam Singolda, Taboola Founder and CEO says; “You can copy anything from another business but you can’t copy a company’s culture.” If you ask our employees what they love about Taboola they will tell you that here, they are able to discover their best professional selves, explore where they can grow to, and learn from and together with smart and talented people.
- At Taboola, we pride ourselves in making an impact on how people consume content across the world, a culture of transparency, passion, and a diverse, inclusive and friendly work environment.
- You can get to know us more by visiting our , , and social media channels; , ,