Fresh Grad Professional Information Technology jobs at Western Digital in Malaysia, Kuching

Today’s exceptional challenges require your unique skills. Together, we can build the future of data storage.

The Professional 1, Information Technology role is a critical position responsible for maintaining and optimizing the organization's IT infrastructure and operations. The incumbent will be entrusted with the following key responsibilities:

• Oversee and maintain mission-critical IT operations for desktop, laptop, printer, and user support systems at the designated site.
• Ensure strict adherence to IT Service Level Agreements (SLAs) by providing expeditious incident resolution and service request fulfillment.
• Implement and uphold IT Incident Management protocols, including timely escalation of critical issues when necessary.
• Conduct comprehensive monitoring and reporting of IT service performance metrics to ensure optimal system functionality.
• Administer IT Security solutions and Patch Management systems, guaranteeing stringent compliance with operational and security protocols.
• Liaise with Global Network and Global Server teams to facilitate seamless integration of network and server infrastructure projects.
• Contribute to the maintenance and enhancement of IT systems' reliability, security, and performance optimization.
• Participate in the management and support of site-specific IT projects, including meticulous planning, execution, and progress tracking.
• Engage in process improvement initiatives to elevate service delivery standards and operational efficiency.
• Proactively identify opportunities to streamline processes, reduce systemic complexity, and enhance IT service delivery mechanisms.
• Contribute to the ideation and implementation of innovative IT solutions designed to augment user experience and operational effectiveness.
• Meticulously document and disseminate successful improvements for potential replication across multiple sites, fostering organizational learning and best practices.

Required:

• Bachelor’s Degree in Information Technology, Computer Science, or related field

Preferred:

• Fresh graduate or up to 1 year of relevant internship/experience.
• Basic knowledge of IT infrastructure, networking, and system administration
• Eagerness to learn, innovate, and grow in a global IT environment

Skills:

• Familiarity with IT service management concepts (e.g., ITIL) is a plus
• Strong problem-solving, analytical, and communication skills.

Today’s exceptional challenges require your unique skills. Together, we can build the future of data storage.

ESSENTIAL DUTIES AND RESPONSIBILITIES

As an intern, you will be a part of the Development Engineering department and engage in interdisciplinary research along with other disciplines such as:

• Product engineering
• Manufacturing operations
• Mechanical design
• Process Automation design or Industrial 4.0

REQUIRED

• Bachelor or Master programs for Mechanical & Computer Science, or other quantitative fields from a reputed university or research institution.

PREFERRED:

• Proficient in machine programming with a strong interest in deepening knowledge of automation, digitalization, and Industry 4.0.
• Excellent communication and teamwork abilities.
• Industrial Internship program min 12 weeks or more

SKILLS

• Proficiency in CAD software (AutoCAD, SolidWorks, or similar).
• Knowledge of automation, robotics, and control systems.
• Knowledge in AI application - writing, image generation, coding tools

Today’s exceptional challenges require your unique skills. Together, we can build the future of data storage.

Key responsibilities include managing the document control and calibration systems, ensuring effective planning, functionality, and maintenance across SWK operations. The role also oversees the Change Control System, ensuring that materials, processes, equipment, and products adhere to both site-specific and global procedures. Additionally, the Staff/Senior Engineer leads the global IMS Internal Audit System implementation, covering ISO 9001, ISO 14001, ISO 45001, and ISO 22301, while driving corrective and preventive actions for any non-compliance.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Implement ISO requirements to ensure continued certification – Plan, organize, and implement all ISO activities which include:
• Coordinate, conduct, and prepare for IMS Management Review.
• Coordinate, conduct, and prepare for IMS Internal Audit.
• Prepare for ISO9001 and IMS Audit materials.
• Responsible for the set-up, maintenance, and improvement of the Document Control System, Calibration System, site 8D system, and IMS new hire orientation training.
• Assist coordination for external ISO9001 and IMS Certification and supports the ISO14001, ISO45001, ISO22301 & RBA certification.
• Lead auditor for Internal Quality Audit and IMS internal auditor.
• Support and maintain the Quality On-line System - collaboration with the global team e.g. document control system (Agile HDD+), calibration system, KMS-8D System, AMS, FMEA, Management Review System & Change Management System (CMS).
• Assist coordination for the IMS Functional Committee meeting.
• Hold authority to approve / reject e-Cal system, PCN / Agile system and internal audit 8D submission in the system if it does not meet the requirement.
• Responsible for the internal and external part number creation and maintenance in Western Digital SWK operation.
• Accountable for the Quality System KPI results.
• Responsible for the health and safety of the individual at the workplace.
• Support/conduct cross-site IMS audit in another Media / Substrate site.
• Assist in ensuring the functional business risk (in the area of assigned responsibility) is adequately identified and mitigated at the best possible level.
• Any other projects / tasks assigned by supervisor.

REQUIRED:

• PhD, Master's, or Bachelor's degree in Engineering Technology (Quality Engineering), Quality Management, Industrial Engineering, General Engineering, or a closely related field.'

PREFERRED

• Experienced in Quality Management System, Quality Tools, 8D Problem Solving Methodology, Six Sigma Methodology.

SKILLS

• Proficient in computer literacy (E.g., Excel/Word/Power Point, Power BI, video editing application) .
• Strong communication skills, assertive, and able to work with all levels of employees within the organization, and strong leadership skills.
• Knowledge in ISO9001 QMS. Knowledge in ISO14001, ISO45001, ISO22301, and RBA Standards will be an added advantage.

Today’s exceptional challenges require your unique skills. Together, we can build the future of data storage.

Key responsibilities include managing the document control and calibration systems, ensuring effective planning, functionality, and maintenance across SWK operations. The role also oversees the Change Control System, ensuring that materials, processes, equipment, and products adhere to both site-specific and global procedures. Additionally, the Staff/Senior Engineer leads the global IMS Internal Audit System implementation, covering ISO 9001, ISO 14001, ISO 45001, and ISO 22301, while driving corrective and preventive actions for any non-compliance.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Implement ISO requirements to ensure continued certification – Plan, organize, and implement all ISO activities which include:
• Coordinate, conduct, and prepare for IMS Management Review.
• Coordinate, conduct, and prepare for IMS Internal Audit.
• Prepare for ISO9001 and IMS Audit materials.
• Responsible for the set-up, maintenance, and improvement of the Document Control System, Calibration System, site 8D system, and IMS new hire orientation training.
• Assist coordination for external ISO9001 and IMS Certification and supports the ISO14001, ISO45001, ISO22301 & RBA certification.
• Lead auditor for Internal Quality Audit and IMS internal auditor.
• Support and maintain the Quality On-line System - collaboration with the global team e.g. document control system (Agile HDD+), calibration system, KMS-8D System, AMS, FMEA, Management Review System & Change Management System (CMS).
• Assist coordination for the IMS Functional Committee meeting.
• Hold authority to approve / reject e-Cal system, PCN / Agile system and internal audit 8D submission in the system if it does not meet the requirement.
• Responsible for the internal and external part number creation and maintenance in Western Digital SWK operation.
• Accountable for the Quality System KPI results.
• Responsible for the health and safety of the individual at the workplace.
• Support/conduct cross-site IMS audit in another Media / Substrate site.
• Assist in ensuring the functional business risk (in the area of assigned responsibility) is adequately identified and mitigated at the best possible level.
• Any other projects / tasks assigned by supervisor.

REQUIRED:

• PhD, Master's, or Bachelor's degree in Engineering Technology (Quality Engineering), Quality Management, Industrial Engineering, General Engineering, or a closely related field.'

PREFERRED

• Experienced in Quality Management System, Quality Tools, 8D Problem Solving Methodology, Six Sigma Methodology.

SKILLS

• Proficient in computer literacy (E.g., Excel/Word/Power Point, Power BI, video editing application) .
• Strong communication skills, assertive, and able to work with all levels of employees within the organization, and strong leadership skills.
• Knowledge in ISO9001 QMS. Knowledge in ISO14001, ISO45001, ISO22301, and RBA Standards will be an added advantage.

Today’s exceptional challenges require your unique skills. Together, we can build the future of data storage.

• Collaborate with engineering teams to identify opportunities for automation improvements in [specific systems/processes, e.g., production lines, robotic systems, etc.].
• Assist in designing, testing, and implementing automation solutions, including hardware and software components.
• Support the integration of control systems, sensors, actuators, and programmable logic controllers (PLCs) to optimize performance.
• Analyze data from automated systems to identify inefficiencies and recommend enhancements.
• Participate in troubleshooting, debugging, and maintaining automation equipment and processes.
• Document project progress, technical specifications, and outcomes for future reference and compliance.
• Stay updated on emerging automation technologies and contribute innovative ideas to improve system capabilities.

• Bachelor or above in Electronics and Electrical Engineering, Mechanical engineering, Mechatronics Engineering.
• Machine/ mechanical knowledge in design and optimization.
• Familiar with Solidwork, Autocad.
• Detail and action oriented, self-started, ability to work independently and to deliver high quality solutions.
• Ability to work effectively with multi-functional team member, with good communication skills.
• Good verbal and written in English.

But we can’t do it alone. Today’s exceptional data challenges require your exceptional skills. It’s You & Us. Together, we’re the next big thing in data.

• Collaborate with engineering teams to identify opportunities for automation improvements in [specific systems/processes, e.g., production lines, robotic systems, etc.].
• Assist in designing, testing, and implementing automation solutions, including hardware and software components.
• Support the integration of control systems, sensors, actuators, and programmable logic controllers (PLCs) to optimize performance.
• Analyze data from automated systems to identify inefficiencies and recommend enhancements.
• Participate in troubleshooting, debugging, and maintaining automation equipment and processes.
• Document project progress, technical specifications, and outcomes for future reference and compliance.
• Stay updated on emerging automation technologies and contribute innovative ideas to improve system capabilities.

• Bachelor or above in Electronics and Electrical Engineering, Mechanical engineering, Mechatronics Engineering.
• Machine/ mechanical knowledge in design and optimization.
• Familiar with Solidwork, Autocad.
• Detail and action oriented, self-started, ability to work independently and to deliver high quality solutions.
• Ability to work effectively with multi-functional team member, with good communication skills.
• Good verbal and written in English.

Today’s exceptional challenges require your unique skills. Together, we can build the future of data storage.

The Senior Engineer/ Engineer will execute assigned tasks to ensure product quality while supporting environmental, safety, and health protocols. The role involves maintaining departmental business continuity activities as well as identifying and mitigating functional business risks to the optimal level. This ensures that quality assurance processes align with organizational standards and regulatory requirements, contributing to the overall efficiency and effectiveness of the Quality Department.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Digital Process Enhancement: Proactively analyze existing quality processes to identify opportunities for digital enhancements, automation, and data-driven decision-making to improve product quality and compliance.
• Data Analysis and Visualization: Develop, maintain, and enhance dashboards to visualize quality performance and trends, enabling informed decision-making.
• Automation Implementation: Leverage tools such as Microsoft Power Automate and Power BI to automate workflows and reporting processes, reducing manual effort and minimizing errors.
• Compliance Assurance: Ensure digital quality processes comply with company policies and industry standards.
• Cross-Functional Collaboration: Work closely with cross-functional teams, including manufacturing, engineering, IT, shipping, and others, to ensure alignment and integration of digital quality initiatives.
• Participate in improvement activities with relevant parties as applicable.
• Assist in ensuring the functional business risk (in area of assigned responsibility) are adequately identified and mitigated at best possible level.
• Responsible for the personal health and safety at the workplace.
• Accountable for the assigned departmental KPI results, report trend compilation and distribution.
• Support communication with customer (Media), as required.
• Support any other projects / task assigned by supervisor.

REQUIRED:

• Master’s or Bachelor’s degree in Engineering, Quality Management, Information Technology, or a related field.
• Familiarity with emerging technologies such as the Internet of Things (IoT), artificial intelligence (AI), and machine learning (ML).

PREFERRED:

• Experience with digital tools and platforms for data visualization.
• Knowledge/ Trained in ISO 9001, ISO 14001, ISO 45001, ISO 22301, RBA standards, statistical tools, six sigma methodology, SPC, FMEA, 8D etc. will be an added advantage.

SKILLS

• Strong analytical skills with the ability to interpret complex data sets and derive actionable insights for problem solving.
• Proficient in data analysis and visualization (e.g., Spotfire, Tableau, Microsoft Power BI) .
• Excellent communication and collaboration skills to work effectively with cross-functional teams.
• High adaptability and resilient with reset and growth mindset.