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Director Sales Industry Partners jobs at West Pharma in United States, Santa Cruz
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Company (1)
Job type
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Job title (1)
United States
State
Santa Cruz
2 jobs found
21.11.2025
WP
West Pharma Sales Specialist United States, California, Santa Cruz
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Achieve revenue goals and for assigned book of business. Achieve specific growth initiatives with high value programs. Establish and build commercial relationships with identified and unassigned emerging companies accounts. Responsible...
Description:
Essential Duties and Responsibilities
- Achieve revenue goals and for assigned book of business
- Achieve specific growth initiatives with high value programs
- Establish and build commercial relationships with identified and unassigned emerging companies accounts
- Responsible for managing and maintaining the Industry Partners segment in North America, including oversight of directly assigned accounts and collaboration on broader Account Manager responsibilities
- Support internal initiatives to drive alignment, efficiency, and growth within the Industry Partners segment
- Expand West’s sales within emerging companies accounts utilizing all high value programs
- Identify drug product pipelines for emerging companies accounts
- Develop an understanding of customer needs and apply West solutions
- Facilitate technical solutions to identified emerging companies with the support of a designated Technical Customer Support representative
- Actively work with Customer Care Representatives and Marketing to qualify and close new business opportunities
- Create and manage opportunities in CRM
- Prepare quotations for products
- Assist in developing and maintaining a matrix for customer classification for emerging companies
- Maintain emerging companies’ database for both assigned and unassigned accounts
- Facilitate communication between West internal resources and the customer
- Analyze and review emerging accounts sales reports
- Conduct external customer calls and visits as appropriate
- Manage expense/travel budget
- Maintain industry knowledge and expertise
- Actively participate in Technical Customer Support and sales training programs
- Assist in developing strategic projects for this customer segment
- Performs other duties as assigned
Education
- Bachelor's Degree in sales, marketing, science or equivalent experience required
Work Experience
- Minimum 3 years in customer facing experience required
- Pharmaceutical industry experience preferred
Preferred Knowledge, Skills and Abilities
- Technical degree preferred
- Selling experience and formal sales training preferred
- Negotiation skills are preferred
- SAP and CRM experience are preferred
- Must be proficient in Microsoft Office - Outlook, Teams, PowerPoint, Excel, and Word
- Able to be aware of all relevant SOPs as per Company policy as they are related to the position covered by this Job Description
- Able to comply with the company’s safety and quality policies at all times
Physical Requirements
Sedentary-Exerting up to 10lbs/4kgs of force occasionally, and/or negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time.
Additional Requirements
- Ability to work in an office. May need to stand or sit for extended periods of time
- Communication, quick decision making, interpreting data, reading, or writing, public speaking -- must be able to express or exchange ideas with team members
- Must be able to understand direction and adhere to established procedures
- Read and interpret data, information and documents
- Must maintain the ability to work well with others in a variety of situations
- Must be able to multi-task, work under time constraints, problem solve, and prioritize
- Ability to make independent and sound judgments
- Demonstrates enthusiasm, takes accountability and drives for results
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05.07.2025
WP
West Pharma Director Sales Industry Partners United States, California, Santa Cruz
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Leads multi-discipline teams to sell large business solutions, entering into multi-year agreements. Develops and gains agreement (internally and externally) on compelling deal structures matching customer and West’s long- term strategic...
Description:
Essential Duties and Responsibilities
- Leads multi-discipline teams to sell large business solutions, entering into multi-year agreements
- Develops and gains agreement (internally and externally) on compelling deal structures matching customer and West’s long- term strategic objectives
- Demonstrates knowledge of historical markets/trends and internal customer issues that may influence a customer's priorities, tactics and business approaches. Remains current on competitors, technology and regulatory issues to keep West and the customer at the industry's cutting edge
- Communicates (verbally and in writing) effectively at all levels internally and externally (across global entities)
- Considers a wide range of factors (internally and externally) when developing vision and strategy; able to shape and design strategy taking into consideration change or trends in the industry or customer strategy
- Serves as a role model for most of the desired personal characteristics (ethical, passionate about the business, high energy/ hard working, respect for others, shares credit, projects selfconfidence)
- Understands the different business cultures across the regions & thinks & behaves accordingly
- Anticipates risks and devises contingency plans to meet them
- Understands situation from many perspectives and makes decisions accordingly
- Plans own account management approach and has input into colleagues' approaches. Strongly focuses on activities that achieve the vision and have the biggest pay-off
- Responsible for developing and leading the creation and execution of Account Strategic Plans that specifically target opportunities which will ensure customer satisfaction and profitable growth of the business
- Responsible for organizing and leading the Global Account team including regional/local key Account Managers and representatives from the different functions involved in the key account strategy and interacting with the customer (Quality Assurance, RA, Operations, R&D etc.)
- Manages performance, coaches and develops his team members and work closely with them to deliver strong and profitable growth as well as the service and support expected by customers
- active participation to develop winning segment strategies and execute them successfully with his team members. Effective execution will also require strong collaboration internally with various functional stakeholder groups, including Strategic Marketing, Product Management, Operations, Supply Chain, etc. to ensure that the appropriate product and/or service offering developed for our CMO partners is well defined and that we have a clear plan on how to execute and go to market
- Maintaining and building West’s relationships with the customers at all levels of their organizations
- Accountable for the contract negotiation teams and directing the discussion regarding business terms with the Client Business Manager. The Director will be responsible for ensuring that all functional areas of the company are aware of the contractual obligations and will monitor adherence to key terms as required. The Director is also accountable to achieve goals in terms of annual price increase for his customer portfolio and those of his team members.
- Ensure that all forecasts, funnel information, account plans, customer contact lists and trip reports are updated in CRM and other administrative requirements are current for himself and his team members
Education
- Bachelor's Degree in relevant relevant scientific, engineering, or business fields
- Master's Degree in Business or Business-related field (MBA or equivalent) preferred
Work Experience
- 10+ years’ work experience in a variety of functions and industries, including significant experience in the pharmaceutical/biotechnology industry or its suppliers’ industries, ideally in a business-to-business environment
- experience in both direct and matrix management
Preferred Knowledge, Skills and Abilities
- Strong written and verbal communication in English; excellent Microsoft PowerPoint, Excel, and Word skills as communication tools
- Commitment to leading, supporting, and working in diverse teams
- Agile leadership capabilities to both lead and participate in high-performing teams
- Must be able to communicate effectively, speak in front of groups, express & exchange ideas and understand direction
- Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy in a fast-paced environment
- Able to operate with significant autonomy, self-starter and a decision maker
- Able to perform well in high-stress, time-sensitive work environment, including scrutiny by executive-level management
- Maintain the ability to work well with others in a variety of situations
- Able to multi-task, work under time constraints, problem solve, and prioritize
- Able to learn and apply new information or new skills
Show more
These jobs might be a good fit
Share
Achieve revenue goals and for assigned book of business. Achieve specific growth initiatives with high value programs. Establish and build commercial relationships with identified and unassigned emerging companies accounts. Responsible...
Description:
Essential Duties and Responsibilities
- Achieve revenue goals and for assigned book of business
- Achieve specific growth initiatives with high value programs
- Establish and build commercial relationships with identified and unassigned emerging companies accounts
- Responsible for managing and maintaining the Industry Partners segment in North America, including oversight of directly assigned accounts and collaboration on broader Account Manager responsibilities
- Support internal initiatives to drive alignment, efficiency, and growth within the Industry Partners segment
- Expand West’s sales within emerging companies accounts utilizing all high value programs
- Identify drug product pipelines for emerging companies accounts
- Develop an understanding of customer needs and apply West solutions
- Facilitate technical solutions to identified emerging companies with the support of a designated Technical Customer Support representative
- Actively work with Customer Care Representatives and Marketing to qualify and close new business opportunities
- Create and manage opportunities in CRM
- Prepare quotations for products
- Assist in developing and maintaining a matrix for customer classification for emerging companies
- Maintain emerging companies’ database for both assigned and unassigned accounts
- Facilitate communication between West internal resources and the customer
- Analyze and review emerging accounts sales reports
- Conduct external customer calls and visits as appropriate
- Manage expense/travel budget
- Maintain industry knowledge and expertise
- Actively participate in Technical Customer Support and sales training programs
- Assist in developing strategic projects for this customer segment
- Performs other duties as assigned
Education
- Bachelor's Degree in sales, marketing, science or equivalent experience required
Work Experience
- Minimum 3 years in customer facing experience required
- Pharmaceutical industry experience preferred
Preferred Knowledge, Skills and Abilities
- Technical degree preferred
- Selling experience and formal sales training preferred
- Negotiation skills are preferred
- SAP and CRM experience are preferred
- Must be proficient in Microsoft Office - Outlook, Teams, PowerPoint, Excel, and Word
- Able to be aware of all relevant SOPs as per Company policy as they are related to the position covered by this Job Description
- Able to comply with the company’s safety and quality policies at all times
Physical Requirements
Sedentary-Exerting up to 10lbs/4kgs of force occasionally, and/or negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time.
Additional Requirements
- Ability to work in an office. May need to stand or sit for extended periods of time
- Communication, quick decision making, interpreting data, reading, or writing, public speaking -- must be able to express or exchange ideas with team members
- Must be able to understand direction and adhere to established procedures
- Read and interpret data, information and documents
- Must maintain the ability to work well with others in a variety of situations
- Must be able to multi-task, work under time constraints, problem solve, and prioritize
- Ability to make independent and sound judgments
- Demonstrates enthusiasm, takes accountability and drives for results
Show more
These jobs might be a good fit
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