Production Senior Operator Ops Jurong jobs at West Pharma in Singapore

In this role you will be responsible for process engineering tasks in the West Jurong facility. The role focuses on optimizing performance through continuous improvement programs primarily targeting safety, quality, delivery, and cost. This role is pivotal in driving sophisticated engineering solutions, advancing process capabilities, and aligning operations with strategic business goals.

• Serve as a subject matter expert in process areas, leveraging deep technical expertise to resolve complex process challenges.
• Lead and coordinate project teams, mentoring junior engineers and providing guidance on advanced technical issues.
• Develop and implement innovative solutions addressing non-standard tasks and complex technical queries.
• Translating customer needs into actionable strategies, ensuring responsiveness and alignment with business objectives. This can be part of tech transfers or other customer-initiated projects.
• Drive cost management initiatives, optimizing resource allocation within projects.
• Pioneer improvements by identifying less obvious solutions and addressing underlying causes in complex processes.
• Tailor communication effectively to diverse audiences, elucidating complex situations and technical details.
• Facilitate cross-functional collaboration and consensus-building, fostering a culture of teamwork and continuous development.
• Establish and maintain influential networks within and across departments to support business operations.
• Adhere to all relevant Standard Operating Procedures (SOPs), advocating for compliance across operations. Ranging from HSE, over quality and other company policies.
• Actively contribute to Lean Sigma activities, driving continuous improvement initiatives towards set targets.
• Other duties as assigned by superior.

• Minimum of a Bachelor’s Degree in Engineering with over 5 years' experience in a relevant field, or
• Diploma in Engineering with over 8 years' practical experience in a Process Engineering/Manufacturing setting.

• Proficient in pharmaceutical/medical device manufacturing environments, with a strong grasp of industry regulations and standards.
• Extensive experience with lean manufacturing methodologies and Six Sigma principles. Possession of a Six Sigma Green Belt or higher certification is preferred.Proficiency in Microsoft Office; experience with MS Project is advantageous.
• English fluency, and familiarity with other regional languages such as Tamil or Chinese is beneficial.
• Strong analytical and organizational capabilities (use of MiniTab, Excel, Power BI).
• Proven ability to collaborate effectively across varied levels of the organization.
• Excellent communication and interpersonal skills.
• Self-motivated with an innate drive for results and solution-oriented approaches.
• Sound project management proficiency.
• Ability to work independently
• Strong learning capacity

• Serve as the Superuser for SAP-PP/MM/WM within SCM, overseeing and supporting master data maintenance to guarantee accuracy and timely inputs through collaborations with various departments.
• Oversee and manage the overall lifecycle of master data including creation, updates, and deletion of data entries in core systems to uphold data integrity.
• Support SCM function by ensuring correct setup of master data for logistics, warehousing, production planning, purchasing, sales, and operation planning activities and identify process improvement with SAP systems
• Ensure accuracy, consistency, and completeness of master data by conducting regular audits and validations, identifying discrepancies, and taking corrective actions.
• Provide first-level support for SAP system, validating master data requests and resolving discrepancies.
• Act as site representative for patch, upgrade release testing with Global teams and all areas that enhance data quality and integrity in alignment with the organization’s business objectives.
• Provide training materials and coaching end users on master data areas and share best practice and knowledge sharing initiatives across the organization.
• Oversee the creation, maintenance, and deletion of master data records to ensure data quality and compliance with established standards.
• Coordinate with D&T and other departments to ensure data integration and synchronization across different systems, understand and address their data management requirements.
• Implement corrective actions and continuous improvements to enhance data accuracy and reliability.
• Support the implementation and customization of master data management tools and technologies.
• Generate and analyze reports on master data management metrics and provide insights for decision-making, which include but not limited to OTIF, capacity utilization, inventory holding.
• Monitor data trends and predict potential data issues to proactively address them with data owners.
• Act as site representative to support global or business driven projects, contribute to digital transformation initiatives and perform UAT for new systems or enhancements.
• Lead and support ad hoc projects and additional assignments by the manager.

• Diploma or Bachelor’s degree in Supply Chain Management, Business Administration or equivalent

• Min 8 years of master data management experience in manufacturing environment
• Proficiency in master data management tools, ERP systems (e.g. SAP), and data analysis software. Experience in data governance frameworks is a plus.
• Proficient in MS Excel & PowerPoint.
• Strong analytical skills and attention to detail.
• Excellent communication and collaboration abilities.
• Understanding of data governance, data quality, and data integration best practices
• Project management skills.

• Hands-on proficiency in SAP specifically Materials Management (MM), Production Planning (PP) and
  Warehouse Management (WM)
• Demonstrated ability to develop and utilize data, metrics, and continuous improvement tools.
• Knowledge of pharmaceutical/medical device manufacturing and experience in cGMP would be an
  advantage.
• Familiar with logistics and production planning concepts (e.g. JIT, MRP, VMI) preferred.
• Broad range of computer skills – spreadsheet, statistical applications.
• Facilitation skills to lead meetings, workshops, and discussions effectively.

In this role you will be responsible for process engineering tasks in the West Jurong facility. The role focuses on optimizing performance through continuous improvement programs primarily targeting safety, quality, delivery, and cost. This role is pivotal in driving sophisticated engineering solutions, advancing process capabilities, and aligning operations with strategic business goals.

• Serve as a subject matter expert in process areas, leveraging deep technical expertise to resolve complex process challenges.
• Lead and coordinate project teams, mentoring junior engineers and providing guidance on advanced technical issues.
• Develop and implement innovative solutions addressing non-standard tasks and complex technical queries.
• Translating customer needs into actionable strategies, ensuring responsiveness and alignment with business objectives. This can be part of tech transfers or other customer-initiated projects.
• Drive cost management initiatives, optimizing resource allocation within projects.
• Pioneer improvements by identifying less obvious solutions and addressing underlying causes in complex processes.
• Tailor communication effectively to diverse audiences, elucidating complex situations and technical details.
• Facilitate cross-functional collaboration and consensus-building, fostering a culture of teamwork and continuous development.
• Establish and maintain influential networks within and across departments to support business operations.
• Adhere to all relevant Standard Operating Procedures (SOPs), advocating for compliance across operations. Ranging from HSE, over quality and other company policies.
• Actively contribute to Lean Sigma activities, driving continuous improvement initiatives towards set targets.
• Other duties as assigned by superior.

• Minimum of a Bachelor’s Degree in Engineering with over 5 years' experience in a relevant field, or
• Diploma in Engineering with over 8 years' practical experience in a Process Engineering/Manufacturing setting.

• Proficient in pharmaceutical/medical device manufacturing environments, with a strong grasp of industry regulations and standards.
• Extensive experience with lean manufacturing methodologies and Six Sigma principles. Possession of a Six Sigma Green Belt or higher certification is preferred.Proficiency in Microsoft Office; experience with MS Project is advantageous.
• English fluency, and familiarity with other regional languages such as Tamil or Chinese is beneficial.
• Strong analytical and organizational capabilities (use of MiniTab, Excel, Power BI).
• Proven ability to collaborate effectively across varied levels of the organization.
• Excellent communication and interpersonal skills.
• Self-motivated with an innate drive for results and solution-oriented approaches.
• Sound project management proficiency.
• Ability to work independently
• Strong learning capacity

In this role, the incumbent is responsible to support overall vision of Manager, Production, in optimizing and improving the production workflows or processes involved in systems, procedures, and training, to ensure the aspects meet present and future requirements for Safety, Quality, Delivery, and Cost improvement. Responsible to lead the Business Support team in providing administrative support to Production Managers and Supervisors, to achieve high efficiency in production operations.

• The employee is informed of all relevant SOIs / WIs that are an integral part of the Quality Policy, and which are related to the job covered by this job description.
• Work with formal systems, such as cGMP, ISO, to ensure that existing processes and workflows within production are in conformance with Safety and Quality requirements. Ensure that change control procedure is strictly followed.
• Lead in investigating open Deviations and Out-of-Specification (OOS) events to ensure their timely and effective resolution and support the implementation of CAPAs to prevent recurrence.
• Initiate, coordinate, and implement improvements of existing processes or workflows in production by following a systematic approach, ensuring it meets the requirements of Safety, Quality, Delivery, and Cost (SQDC)
• Lead the use of problem-solving tools (e.g., A3) and techniques in everyday problem solving and process improvement activities, include provide coaching to team members when required.
• Coordinate with partner sites within Advanced Manufacturing Value Stream (AMVS), to explore best practices in production processes and workflows, adopt and implement where feasible.
• Lead the business support team to support Production departments in purchasing activities through approved vendors, include handling of Request for Quotation (RFQ), Purchase Request (PR), Delivery Orders (DO), Invoices, etc.
• Ensure all production records/documents are adequately filled by the business support team, as specified within existing procedure. Support audit activities by retrieving filled records/documents, as and when required by Quality department.
• Lead the business support team to provide administrative supports to Production departments in managing production data and reports, include updating production trackers, reports, KPI boards, etc.
• Manage the inventory of Personal Protective Equipment (PPE) for production departments, ensuring there are sufficient supplies to production personnel.
• Responsible for the management of production gowns and staff lockers for production departments.
• Drive for implementation of Training Within Industry (TWI) program within production departments, following the established roadmap.
• Collaborate with Global project team of TWI implementation, continually assess and review site TWI program, ensuring it is aligned with the Global direction, under the standardization approach.
• Conduct Train-the-Trainer session for TWI - Job Instruction (JI) method to newly assigned Production Training Leads or Production Trainers.
• Responsible for performance management of Production Training Leads, including provide coaching/mentoring, conduct performance appraisals, and establish development plans.
• Lead the daily Material Review Board (MRB) process, to collectively determine disposition of non-conforming materials promptly and reduce scrap and rework where possible.
• Manage the rework activities of QC rejected Semi-finished Goods (SFG), to prevent it from contributing to delivery OTIF failure.
• Lead the production team for annual stock count activities, include pre-stock count preparation, resources planning, establishing workflow, and provide training to the involved personnel.
• Continually analyze, evaluate, and review existing Work-in-Progress (WIP) and inventory management methods, identify the gaps, and initiate for improvement by utilizing Lean Six Sigma methodologies.
• Assist in driving for Operational Excellence (OPEX) in production department, execute or participate in tasks as assigned by superiors to achieve target maturity level.
• Ad-hoc duties as assigned by superiors.

• Bachelor’s degree in engineering or equivalent.
• Minimum 5 years of experience in a manufacturing environment.
• Experience in elastomer manufacturing or elastomer related manufacturing is preferred.
• Experience working with ISO9000, and cGMP is preferred.

• Knowledge of LEAN and 6 Sigma manufacturing principles.
• Knowledge of ISO 45001/local HSE legislation, manufacturing, and process automation.
• Proficiency working with computers and various applications- i.e., SAP, MES, and Microsoft Office applications.
• Effective problem-solving by utilizing problem-solving tool, i.e., A3.
• Strong interpersonal skills. Ability to establish and maintain good working relationships with all levels in the organization.
• Able to be aware of all relevant SOPs as per Company policy as they are related to the position covered by this Job Description
• Able to comply with the company’s safety policy at all times and all local environmental, health & safety regulations.
• Ability to work in fast pace while remain high attention to detail.
• Ability to take responsibility for successfully performing given tasks.
• Ability to work as a team in activities to achieve business goals.
• Ability to provide feedback, guidance, and coaching to help others excel in performing their tasks at work.
• Ability to read and interpret documents and specifications, safety rules, operating instructions, procedure manuals and regulatory documentation.

• Comfortable working in a cleanroom manufacturing environment.
• Specific vision abilities may be needed by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
• Must follow and comply with Plant’s Dress and Hygiene Code (SOI).
• Must be able to tolerate heat and industrial odors/smells on a frequent basis.
• Must be able to multi-task, work under time constraints, problem solve, and prioritize.
• Must also be able to maintain confidentiality and resolve conflicts.
• Ability to make independent and sound judgments.
• Travel <10%.

• Under the supervision of a trainer or supervisor perform the following duties...
• process trimmed product through washing and drying process per site SOI’s and work instructions.
• Ensure that the equipment is set up accurately.
• Ensure continual flow of product through the module from the mold press thru the trim press.
• Operate a mold press to produce molded panels of product following site SOI’s and work instructions.
• Operate a manual / automatic trim press as needed following site SOI’s and work instructions.
• Process product through any required special treatments such as sort, silicone, chlorination, etc.
• As needed, set up pack scales for weighing and packing of finished product and prepare carton labels for boxing and shipping.
• Alert the Area Supervisor to conditions that may prevent meeting production and quality expectations.
• Accurately maintain all required documentation and paperwork to ensure product traceability.
• Inspect molded/trimmed work to ensure quality product is being produced.
• Move materials into and out of the area as required.
• Properly clean and prep assigned workstations/equipment during and prior to the next available shift.
• Promotes and supports a Lean environment.
• Conforms with and abides by all corporate and site-specific regulations, policies, work procedures, instruction, and all safety rules.
• Exhibits regular, reliable, punctual and predictable attendance.
• Performs other duties as assigned based on business needs.

• High School Diploma or GED preferred

• No min required

• Must possess an acute attention to detail
• Basic computer skills, i.e. use a mouse/keyboard.
• Ability to apply Good Manufacturing Practices (GMP)
• General use of computer work station and ability to use SAP commands is preferred
• Must be willing and able to work as a team member and make general decisions within authorized job responsibilities
• Must be able to train and guide others as required.
• Must be able to read and write in English

In this role as a Production Technician Trainee, you will be part of our 15-month traineeship program designed to accelerate your growth and stretch your potential through a structured and career-focused development plan that will enable you to pursue a career with the pharmaceutical-related manufacturing industry.

The Career Conversion Programme (CCP) (Train-and-Place) for Advanced Biopharmaceuticals Manufacturing Executives/Professionals is designed to cultivate skilled professionals for Singapore's Biopharmaceuticals manufacturing industry in response to anticipated hiring needs. Jointly supported by Workforce Singapore (WSG) and the Workforce Advancement Federation (WAF), this 15-month training programme includes a local attachment with West and future potential opportunities upon completion of the traineeship.

• Execute production activities according to SOPs (Standard Operating Procedures), safety and quality requirements.
• Escalate safety hazards and potential safety risks.
• Perform quality check and escalate any abnormality findings to Production Lead, Sr. Production Lead, Production Supervisor.
• Carry out material system transactions accurately.
• Carry out training activities and work closely with Training Lead in certifying team members.
• Follow and execute OCAP (Out of Control Plan) procedures effectively.
• Suggest, participate, and support Kaizen projects or any continuous improvement activities in the line.
• Provide support in carrying out some tasks being performed by Production Lead in their absence.
• Escalate and provide feedback whenever there is an abnormality occurrence in the line.
• Other duties as assigned.

• Higher NITEC or Diploma.
• 0 – 1 year of experience in manufacturing.
• Having experience in Lean Six Sigma - White Belt Training will be advantageous.

• Able to strictly adhere with all relevant standard operating procedures as per Company policy.
• Able to strictly adhere with all relevant standard operating procedures as per Company policy.
• Support and contribute to Lean Six Sigma (LSS) programmes and activities towards delivery of the set target.
• Able to always comply with the company’s safety policy.
• Able to always comply with the company’s quality policy.
• • Good Manufacturing Practices (GMP) / Good Distributorship Practices (GDP) Compliance and Application for all work processes, Job-related Standard Operating Instructions / Work Instructions, as assigned in Learning Management System (LMS).
• Demonstrate communication and training skills desired in a role.

• Physical (Medium) - exerting up to 50lb/22kg of force occasionally and/or up to 20lbs/9kg of force frequently, and/or up to 10lbs/4kgs of force constantly to move objects.
• Noise level in the work environment is usually light to moderate.
• Must be able to work on either a day shift or night shift schedule.
• May be deployed to different departments within the production team.
• Frequently required to stand for long period of time.
• Regularly uses hands and fingers to handle and operate machine controls, objects, tools, and jigs.
• Must be able to understand direction and adhere to established procedures.
• 20/30 Vision minimum, near and/or far with at least one eye with or without corrective lenses and no color deficiency.

• Supervise shift personnel in the manufacture of plant products consistent with high quality and safety standards.
• Maintain close observation of orders to keep informed of manufacturing status and, when needed, initiate the necessary steps to conform to schedule.
• Promote and support site initiatives including safety programs, lean initiatives, training programs, and consistently interpret & apply all policies, practices and procedures among plant employees.
• Recommend and implement measures to motivate employees and to encourage employees to recommend ways to improve process, quality, safety and efficiency.
• Routinely evaluate employee performance and identify training needs. Coach and counsel employees for performance, attendance and behavior. Participate in the resolution of employee relations issues.
• Review and approve work time in the appropriate time keeping system. Maintain and verify accuracy of the hours each employee has worked.
• Adjust direct labor to support demand and manage available resources to ensure on time production and delivery of customer orders.
• Ensure SOPs, cGMP, OSHA and Safety regulations are followed.
• Perform routine visual inspection of work areas for unusual occurrences, safety hazards, housekeeping, work space organization and generate work orders where appropriate.
• Liaise with internal and external customers and other departments as appropriate.
• Participate in special project teams as assigned.
• Performs other duties as assigned based on business needs.
• Conforms with and abides by all laws, regulations, policies, work procedures, instruction, and all safety rules.
• Exhibits regular, reliable, punctual and predictable attendance.
• Other duties as assigned

• Bachelor’s degree in technical or business related field
• Minimum 8 years of experience in manufacturing with 3 years of experience in People Management
• Knowledge of computer programs and applications
• Certification in First Aid/CPR

• Ability to directly supervise hourly employees in the manufacturing/production area
• Must have effective problem solving and interpersonal skills
• Able to exercise independent judgment with limited instruction and guidance
• Strong interpersonal skills
• Ability to establish and maintain good working relationships with all levels in the organization.
• Proficient in computer use including Microsoft Office
• Excellent written and verbal communication skills with all levels of employees. Must exhibit a positive and
• Able to be aware of all relevant SOPs as per Company policy as they are related to the position covered by this Job Description
• Support and contribute in Lean Sigma programs and activities towards delivery of the set target
• Able to comply with the company’s safety policy at all times
• Able to comply with the company’s quality policy at all times.

• Health Services\First Aid Certification Certification in First Aid Upon Hire preferred or
• Health Services\Cardiopulmonary Resuscitation (CPR) CPR Upon Hire preferred

• Manufacturing environment
• Minimal to no travel
• Overtime and being on-call is required. Occasionally required to work on different shifts.
• Regularly uses hands and fingers to operate objects, tools or controls. Frequently required to stand, talk and hear for long periods of time.
• Must occasionally lift and/or move up to 35 pounds
• Specific vision abilities may be needed by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.