Tech Sup Maintenance Ln jobs at West Pharma in India, Bengaluru

Essential Duties and Responsibilities:

• Possesses deep understanding of the overall vision and business needs and utilizes this knowledge to collaborate with Finance to define detailed business requirements for D&T enablement of business needs. This includes interpreting any issues and recommending solutions or best practices.
• Utilizes knowledge of best practices to define strategic direction, determine business needs and design & deliver technical Finance solutions, doing so in partnership with Application and Infrastructure. This includes interpreting up to the most complex issues and recommending solutions or best practices.
• Spearhead the mapping of business requirements to optimal technical solutions.
• Provide technical delivery of functionality to meet defined business requirements.
• Create and maintain project charters and plans, capital requests, budgeting and project management in accordance with the Project and Portfolio Management process and West policies and procedures.
• Uses breadth of expertise to solve complex problems. Provide system support and maintenance in alignment with standards and process set within the ERP Services Delivery model, West policies and procedures as well as Regulatory requirements including but not limited to Sarbanes-Oxley and FDA GMP.
• Create and maintain system lifecycle documents in accordance with West policies and procedures, including creation and maintenance of SOPs, SOIs and Job Aids.
• Work within and participates in the Change Control process.
• Other duties as assigned

Education and Experience:

• 8-10 years of related work experience
• Professional qualifications such as CA, ICMA, CFA or MBA Finance or any Masters Degree with financial accounting as a key subject

Knowledge, Skills and Abilities:

• Deep expertise, understanding and knowledge of SAP especially Finance applications – business processes, system functionality and technical understanding
• Project experience in all applications of SAP FICO including its integration with other modules is a must.
• Experience or knowledge of SAP FSCM module including Treasury and Banking processes will be highly preferred.
• Proficiency in financial accounting and reporting concepts, principles and applications is a must.
• Must be up to date on latest ERP release.
• Ability to work in a virtual environment in a global organization and to effectively prioritize and execute tasks in a high-pressure environment.
• Ability to work autonomously in a fast-paced & complex environment with a self-motivated work ethic; utilize sound judgment with an ability to manage multiple priorities with a sense of urgency.

• Proficient English language skills
• Willingness to global travel

• Able to be aware of all relevant SOPs as per Company policy as they are related to the position covered by this Job Description
• Support and contribute in Lean Sigma programs and activities towards delivery of the set target
• Able to always comply with the company’s safety and quality policies

Competencies/Authorities

• Preferred but not required: SAP certification in FICO
• Preferred but not required: Agile/ITIL or similar certification

Physical and Travel Requirements

• 15% travel, including global travel
• Occasional on-call work required
• Prefer 12pm – 9pm India time. Willingness to work outside of these hours as needed.