Solution Architect-d & T-abap jobs at West Pharma in India, Bengaluru

Solution Architect, D&T, MDM Admin

Working closely with the regional and global Digital and Transformation team, the role of the Manufacturing Network and Digital support site team is having responsibility for developing and efficiently operating all aspects of the site's infrastructure and End User devices in line with corporate guidelines and procedures. Performs duties in line with best Digital and Transformation practices and applicable regulatory requirements (i.e. cGMP, Computer System Validation, 21 CFR part 11 compliance). Leading the site's workload distribution and coordinating with other teams and local management.

• Provide support for IT systems and End-Users in the facility, including, but not limited to: Shop Floor Systems (SFS), Manufacturing Execution Systems (MES), Enterprise resource planning (ERP), Virtual and Physical servers, LAN/WAN equipment, desktop computers and laptops, communication, and collaboration systems
• Problem determination and resolution through existing procedures but also identifying new ways to resolve unexpected problems
• Subject Matter Expert for local site support on all major and more complex Digital and Transformation technologies
• Driving and coordinating IT security for local site with support from corporate Subject Matter Expert
• Collaborate with the regional and global Digital and Transformation organization to maintain the service catalogue and Service level agreements in alignment with global / regional and site-specific IT services
• Participate in local, regional, and global Digital and Transformation projects, coordinate roll-out of same on local site level and leading local Digital and Transformation projects
• Performs other duties as assigned based on business needs/ Utilize and leverage Service Management tools for tracking of workloads
• Professional attitude in maintaining a clean, orderly and safe work area
• Exemplary behavior in IT security related topics
• Participate in “on-call” support rotation
• Conforms with and abides by all regulations, policies, work procedures, instruction, and all safety rules
• Act in accordance with the company’s Guiding Principles and adherence to the corporate Code of Conduct
• Compliance to all local site Environmental, Health and Safety regulations
• Compliance to all local site company policies, procedures and corporate policies
• Other duties as assigned

• Bachelor’s degree Computer Science, Information Systems, or other related field or equivalent experience.

• Minimum 5 years of experience of IT support and / or IT operations, ideally in regulatory manufacturing environment required
• 5-8 years of relevant work experience
• Min 5 years of experience of deployment and support and operations of Endpoints
• Must have Jamf experience, packaging , policy management, MacOS, iOS, iPadOS, bash scripting
• Must have Intune Expertise, Compliance, App protection, configuration, packaging, Windows and Android knowledge
• Prior work experience on Scripting basics (Powershell, VBscript etc)
• Must have SCCM Experience with Packaging
• Must have packaging experience with InstallShield and PowerShell Studio

• Excellent interpersonal skills and communication skills
• Strong service orientation
• Open to change and prepared to drive change
• Ability to work on own initiative and to meet strict deadlines
• Strong project management and coordination skills
• Experiences in collaboration within international teams
• Required Language: English
• Has advanced and specialized expertise, typically developed through a combination of job-related training and considerable on-the-job experience
• Completes assignments and facilitates the work activities of others; may coordinate work beyond own area
• Proposes improvements to processes
• Acts as a lead, coordinating the work of others – but is not a supervisor
• Works autonomously within established procedures and practices
• Able to be aware of all relevant SOPs as per Company policy as they are related to the position covered by this Job Description
• Support and contribute in Lean Sigma programs and activities towards delivery of the set target
• Able to comply with the company’s safety policy at all times
• Able to comply with the company’s quality policy at all times
• Desktop support incl. MS Office Suite; MS Windows Server administration; Network technologies/protocols and administration; Microsoft Active Directory
• Experience with Co-management, Auto-pilot, Hybrid Ad environment, Entra ID

• Information Technology\Information Technology Infrastructure Library (ITIL) ITIL Foundation Certification preferred

• 10% travel, including global travel.

• Occasional on-call work required.

• Prefer 12pm – 9pm India time. Willingness to work outside of these hours as needed.

• Ability to work in a global and virtual environment and to effectively prioritize and execute tasks in a high-pressure environment.​

Solution Architect, D&T, MDM Admin

Working closely with the regional and global Digital and Transformation team, the role of the Manufacturing Network and Digital support site team is having responsibility for developing and efficiently operating all aspects of the site's infrastructure and End User devices in line with corporate guidelines and procedures. Performs duties in line with best Digital and Transformation practices and applicable regulatory requirements (i.e. cGMP, Computer System Validation, 21 CFR part 11 compliance). Leading the site's workload distribution and coordinating with other teams and local management.

• Provide support for IT systems and End-Users in the facility, including, but not limited to: Shop Floor Systems (SFS), Manufacturing Execution Systems (MES), Enterprise resource planning (ERP), Virtual and Physical servers, LAN/WAN equipment, desktop computers and laptops, communication, and collaboration systems
• Problem determination and resolution through existing procedures but also identifying new ways to resolve unexpected problems
• Subject Matter Expert for local site support on all major and more complex Digital and Transformation technologies
• Driving and coordinating IT security for local site with support from corporate Subject Matter Expert
• Collaborate with the regional and global Digital and Transformation organization to maintain the service catalogue and Service level agreements in alignment with global / regional and site-specific IT services
• Participate in local, regional, and global Digital and Transformation projects, coordinate roll-out of same on local site level and leading local Digital and Transformation projects
• Performs other duties as assigned based on business needs/ Utilize and leverage Service Management tools for tracking of workloads
• Professional attitude in maintaining a clean, orderly and safe work area
• Exemplary behavior in IT security related topics
• Participate in “on-call” support rotation
• Conforms with and abides by all regulations, policies, work procedures, instruction, and all safety rules
• Act in accordance with the company’s Guiding Principles and adherence to the corporate Code of Conduct
• Compliance to all local site Environmental, Health and Safety regulations
• Compliance to all local site company policies, procedures and corporate policies
• Other duties as assigned

• Bachelor’s degree Computer Science, Information Systems, or other related field or equivalent experience.

• Minimum 5 years Minimum of 7 years of experience of IT support and / or IT operations, ideally in regulatory manufacturing environment required
• 5-8 years of relevant work experience
• Min 5 years of experience of deployment and support and operations of Endpoints
• Must have Jamf experience, packaging , policy management, MacOS, iOS, iPadOS, bash scripting
• Must have Intune Expertise, Compliance, App protection, configuration, packaging, Windows and Android knowledge
• Prior work experience on Scripting basics (Powershell, VBscript etc)

• Excellent interpersonal skills and communication skills
• Strong service orientation
• Open to change and prepared to drive change
• Ability to work on own initiative and to meet strict deadlines
• Strong project management and coordination skills
• Experiences in collaboration within international teams
• Required Language: English
• Has advanced and specialized expertise, typically developed through a combination of job-related training and considerable on-the-job experience
• Completes assignments and facilitates the work activities of others; may coordinate work beyond own area
• Proposes improvements to processes
• Acts as a lead, coordinating the work of others – but is not a supervisor
• Works autonomously within established procedures and practices
• Able to be aware of all relevant SOPs as per Company policy as they are related to the position covered by this Job Description
• Support and contribute in Lean Sigma programs and activities towards delivery of the set target
• Able to comply with the company’s safety policy at all times
• Able to comply with the company’s quality policy at all times
• Desktop support incl. MS Office Suite; MS Windows Server administration; Network technologies/protocols and administration; Microsoft Active Directory
• Nice to have SCCM Experience with Packaging
• Nice to have packaging experience with InstallShield and PowerShell Studio
• Experience with Co-management, Auto-pilot, Hybrid Ad environment, Entra ID

• Information Technology\Information Technology Infrastructure Library (ITIL) ITIL Foundation Certification preferred

• 10% travel, including global travel.

• Occasional on-call work required.

• Prefer 12pm – 9pm India time. Willingness to work outside of these hours as needed.

• Ability to work in a global and virtual environment and to effectively prioritize and execute tasks in a high-pressure environment.​

• and utilizes this knowledge to to collaborate with Finance to define detailed business requirements for D&T enablement of business needs. This includes interpreting any issues and recommending solutions or best practices.
• Utilizes knowledge of best practices to define strategic direction, determine business needs and design & deliver technical Finance solutions, doing so in partnership with Application and Infrastructure. This includes interpreting up to the most complex issues and recommending solutions or best practices.
• Spearhead the mapping of map business requirements to optimal technical solutions.
• Provide technical delivery of functionality to meet defined business requirements.
• Create and maintain project charters and plans, capital requests, budgeting and project management in accordance with the Project and Portfolio Management process and West policies and procedures.
• Uses breadth of expertise to solve complex problems.Provide system support and maintenance in alignment with standards and process set within the ERP Services Delivery model, West policies and procedures as well as Regulatory requirements including but not limited to Sarbanes-Oxley and FDA GMP.
• Create and maintain system lifecycle documents in accordance with West policies and procedures, including creation and maintenance of SOPs, SOIs and Job Aids.
• A strong working knowledge of SAP Financial Supply Chain Management (SAP FSCM) for S/4 Hana with project implementation experience in this module is mandatory
• Work within and participates in the Change Control process.
• Other duties as assigned

• Professional qualification as Chartered Accountant or Management Accountant or a master’s degree in Finance, Accounting, Business Management

• Minimum 8-10 years of related work experience
• Professional qualification as Chartered Accountant or Management Accountant or a master’s degree in Finance, Accounting, Business Management
• Prior project experience in all the applications within FSCM with special emphasis on Treasury and Risk Management, end-to-end bank integration, BCM, cash and liquidity management and In-house Cash Management.
• Prior working experience on of SAP FSCM for S/4 Hana – system functionality and technicality
• Strong understanding of the industry best practice FSCM processes with ability to drive solutions based on such knowledge.

• Involvement in at least two end-to-end implementation projects in SAP FSCM is preferred.
• Good to have knowledge on Financial Accounting and reporting is must and should know the integration aspects of FSCM processes with Financial Accounting.
• Ability to work in a virtual environment in a global organization and toeffectively prioritize and execute tasks in a high-pressure environment.
• Ability to work autonomously in a fast-paced & complex environment with a self-motivated work ethic; utilize sound judgment with an ability to manage multiple priorities with a sense of urgency.
• Able to be aware of all relevant SOPs as per Company policy as they are related to the position covered by this Job Description
• Support and contribute in Lean Sigma programs and activities towards delivery of the set target
• Able to comply with the company’s safety and quality policy at all times

• 15% travel, including global travel
• Occasional on-call work required
• 12pm – 9pm India time. Willingness to work outside of these hours as needed.

Sr. Solution Architect, D&T, SAP BW

This role must have hands-on experience in

• Act as an expert in leading, designing, implementing and supporting the enterprise BI dashboards and reports.
• Act as an expert in leading, designing, implementing SAP BW on HANA application, and supporting the enterprise Business Planning process integrating with APO.
• Develop reports, dashboards & KPI scorecards and aggregate data from various sources.
• Balance functionalities look/feel and performance to ensure an excellent user experience which is a strong focus of the role..
• Work with other teams to gather and document reporting requirements and to use the underlying data sources/data warehouses to meet business requirements.Worked extensively on LO Cockpit Extractions, Flat File Extractions and Generic Extractions. Having knowledge on using SAP delivered information structures, User defined information Structures for extracting data from different Logistic Information system (LIS).
• Modeling of Custom Info objects, Info object maintenance, Data Sources, Info Sources, DTP’s, Info packages, PSA, Advanced DSO objects, DSO Objects, Info cubes, Data Marts, Info Providers, Multi Providers, Aggregates, APD's, Liaise with the SAP Functional Teams to work on solutioning on all Gaps/Enhancements or bug fixes.
• Expertise in Creating/modifying complex HANA Calculations views on multiple sources. Integrating currency conversion and other complex formulas like YTD, MTD,QTD etc. to feed external sources like Power BI.
• Expertise in writing start routines, end routines, expert routines, user exits and data source exits using Functional module etc.
• Ability to create/enhance Hana CDS views with usage of multiple annotations.
• Other duties as assigned

• Bachelor’s degree in Engineering , Preferably in Computer Science

• Minimum 5 years 5-8 years of relevant experience required
• Prior Experience on SAP HANA Attribute views, Analytic views, and Calculation views etc. and ability to create customized calculation views.

• Preferred Knowledge/Understanding on Reporting tools BO/Power BI Advanced BW Modeling and SQL.
• Ability to perform on extensively on Finance Extractors, HR Head count, Flat File Extractions and Generic Extractions. Having knowledge on using SAP delivered information structures, User defined information Structures for extracting data from different Logistic Information system (LIS).
• Good to have knowledge in front-end Business Warehouse Components like Queries, Calculated Key figures, Restricted Key figures, Structures & Cells, Variables, Exceptions and Conditions, RRI, Web Items and Web Templates & Reports, Input Ready Queries/Planning Templates
• Comply with all relevant SOPs as per Company policy as they are related to the position covered by this Job Description
• Comply with the company’s safety and quality policies

• 15% travel, including global travel.
• Occasional on-call work required.
• Prefer 12pm – 9pm India time. Willingness to work outside of these hours as needed.
• Ability to work in a global and virtual environment and to effectively prioritize and execute tasks in a high-pressure environment.​

• Responsible for assisting the design and implementation of an SAP QM solution-delivery of project deliverables including blueprints, functional and technical specifications, system configuration, testing, training, and go-live support.
• Support key Business and IT stakeholders to outlay the global design of Transportation Management and delivery of the design globally across multiple ERP systems.
• With guidance Design and build of Interface in SAP QM areas. Providing support and maintenance in relevant Interface.
• Collaborating with other Logistics and Finance SAP Solution Architects to design and deliver the integrated solutions in SAP systems.
• Utilize specialized expertise in the area to collaborate with Quality, PM, Operations, Supply Chain and the Manufacturing Sites to define detailed User Stories for IT enablement of business needs. This includes interpreting any issues and recommending solutions or best practices.
• Essential core member of agile sprint team(s) to configure and develop optimal technical solutions / features.
• Provide technical delivery of functionality to meet defined business requirements as described in User Stories.
• Provide system support and maintenance in alignment with standards and process set within the ERP Services Delivery model, West policies and procedures as well as Regulatory requirements including but not limited to Sarbanes-Oxley and FDA GMP.
• Create and maintain system lifecycle documents in accordance with West policies and procedures, including creation and maintenance of SOPs, SOIs and Job Aids.
• Work within and participates in the Change Control process.
• Perform other duties as assigned based on business needs.

• Bachelor's Degree in Accounting, Information Systems, or related fields, or equivalent experience required

• Minimum 3 years required

• Good SAP QM skills – SAP QM system functionality and technical understanding
• Must be up to date on latest ERP release.
• SAP S4 HANA knowledge preferred
• Ability to work in a virtual environment in a global organization and to effectively prioritize and execute tasks in a high-pressure environment.
• Ability to work autonomously in a fast-paced & complex environment with a self-motivated work ethic; utilize sound judgment with an ability to manage multiple priorities with a sense of urgency.
• Able to be aware of all relevant SOPs as per Company policy as they are related to the position covered by this Job Description
• Support and contribute in Lean Sigma programs and activities towards delivery of the set target
• Able to always comply with the company’s safety policy

Senior Solution Architect, D&T, SAP APO

This role will also help determine business needs and design & deliver technical solutions for these areas. The role handles the delivery of APO systems including project delivery, system configuration and enhancement plus production support in alignment with West D&T and company policies and procedures will be your main focus.

• Possesses solid understanding of overall vision and business needs and utilize specialized expertise to collaborate with APO, Planning and Operations to define detailed User Stories for D&T enablement of business needs. This includes interpreting any issues and recommending solutions or best practices.
• Utilizes knowledge of best practices to help define strategic direction, help determine business needs and design & deliver technical solutions for APO and planning, in partner with Application and Infrastructure.
• Essential core member of agile sprint team(s) to configure and develop optimal technical solutions / features by using azure dev ops and JIRA systems.
• Provide technical delivery of functionality to meet defined business requirements as described in User Stories and Gaps.
• Provide system support and maintenance in alignment with standards and process set within the ERP Services Delivery model, West policies and procedures as well as regulatory requirements including but not limited to Sarbanes-Oxley and FDA GMP.
• Working closely with APO & Planning integration leads for Global Projects, Incident and Gap management, Month end and monitoring activities in global APO systems.
• Participation and coordination in Implementation of APO on S4 Hana and PPDS for the global West sites in terms of technical design, configuration, development, testing and UAT & cutover.
• Create and maintain system lifecycle documents in accordance with West policies and procedures, including creation and maintenance of SOPs, SOIs and Job Aids.
• Work within and participates in the ERP Change Control process.
• Other duties as assigned

• Bachelor’s degree in Engineering , Preferably in Computer Science

• Minimum 5 years 5-8 years of relevant experience required

• Solid SAP skills – system functionality and technical understanding of APO and related areas.
• Good knowledge on Manufacturing Interfaces (MES).
• Up to date on latest ERP release.
• Strong HANA knowledge preferred
• Ability to support and contribute in Lean Sigma programs and activities towards delivery of the set target
• Comply with all relevant SOPs as per Company policy as they are related to the position covered by this Job Description
• Comply with the company’s safety and quality policies

• 15% travel, including global travel
• Occasional on-call work required
• Prefer 12pm – 9pm India time. Willingness to work outside of these hours as needed.

• Ability to work in a global and virtual environment and to effectively prioritize and execute tasks in a high-pressure environment.​

• Information Technology\Certified Scrum Manager Upon Hire preferred