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Lead Business Accountability Specialist- Internal jobs at Wells Fargo in United States, Wilmington

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United States
State
Wilmington
7 jobs found
27.08.2025
WF

Wells Fargo Branch Small Business Banker SAFE United States, North Carolina, Wilmington

Limitless High-tech career opportunities - Expoint
including business deposit accounts, business credit products, and working with partners including, but not limited to merchant services and ADP payroll services. Servicebusinesscustomerswith their business needsin a branch environment. Carry...
Description:

In this role, you will:

  • including business deposit accounts, business credit products, and working with partners including, but not limited to merchant services and ADP payroll services.
  • Servicebusinesscustomerswith their business needsin a branch environment
  • Carry out business banking focused functions over the phone
  • Present recommendations for resolving more complex situations
  • Provide information to colleagues, internal partners, and stakeholders, including customers
  • Act as the primary relationship manager for a portfolio of small business customers with annual gross sales between $500k and $2MM in an assigned territory using customer relationship management tools and systems and coordinate efforts with partners across the bank
  • Work proactively to build and grow relationships with new customers and engage with existing customers by asking questions to learn about their financial needs, understanding their goals, and sharing how Wells Fargo can help them through proactive outreach, phone or in-person visits, plan and execute appointments
  • Participate in community organizations and build relationships with centers of influence
  • Create relationships with branch employees by making introductions to appropriate partners to help meet customers’ broader financial needs, complete service requests, and resolve customer concerns by following resolution protocol
  • Engage with customers in all phases of the business life cycle while following policies and leveraging product knowledge, conduct needs based conversations identifying credit, deposit and servicing processing needs of customers, explain, and demonstrate self-service mobile options to customers
  • Serve as a leader in managing risk; understand and manage risks in the business, adhere to policies, procedures & controls and ensure compliance with applicable laws, rules & regulations
  • This SAFE position has customer contact and job duties which may include the offering/negotiating of terms and/or taking an application for a dwelling secured transaction. As such, this position requires compliance with the S.A.F.E. Mortgage Licensing Act of 2008 and all related regulations. Ongoing employment is contingent upon meeting all such requirements, including acceptable background investigation results. Individuals in a SAFE position also must meet the Loan Originator requirements under Regulation Z (LO) outlined in the job expectations below.


Required Qualifications:

  • 2+ years of branch small business banking experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education.

Desired Qualifications:

  • 1+ year of experience managing a dedicated book of small business customers across assigned territory
  • Knowledge and understanding of book of business
  • Experience using strong business acumen to provide financial services consultation to small business customers
  • Extensive knowledge and understanding of bank lending programs, credit policies, and specialty products
  • Customer service focus with experience handling complex transactions across multiple systems
  • Experience building and maintaining effective relationships with customers and internal partners
  • Proficient with proactively sourcing, acquiring, building, and maintaining relationships with customers and colleagues
  • Knowledge and understanding of retail compliance controls, risk management, and loss prevention
  • Ability to educate and connect customer to technology and share the value of mobile banking options
  • Ability to interact with integrity and professionalism with customers and employees
  • High motivation with ability to successfully meet team objectives while maintaining individual performance
  • Experience mentoring and peer-coaching others
  • Ability to manage expectations and conduct follow-ups with customers and Wells Fargo partners


Job Expectations:

This position requires SAFE registration at the time of employment. Wells Fargo will initiate the SAFE registration process immediately after your employment start date. The Nationwide Mortgage Licensing System (NMLS) websiteprovides the MU4R questions and registration required for employment in this position. Individuals in Loan Originator (LO) positions must meet the Consumer Financial Protection Bureau qualification requirements and comply with related Wells Fargo policies. The LO qualification requirements include meeting applicable financial responsibility, character, general financial fitness and criminal background standards. A current credit report will be used to assess your financial responsibility and credit fitness, however, a credit score is not included as part of the evaluation. Successful candidates must also meet ongoing regulatory requirements including additional screening, if necessary.

3 Sep 2025


Wells Fargo Recruitment and Hiring Requirements:

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

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08.07.2025
WF

Wells Fargo Senior Lead Credit Risk Officer Req United States, Delaware, Wilmington

Limitless High-tech career opportunities - Expoint
Five (5) years of programming experience in Python, SAS, and SQL with hands on experience handling large datasets. Five (5) years of statistical analysis and knowledge of Machine Learning techniques....
Description:

Job Role and Responsibility:Lead complex initiatives impacting credit strategies across the customer lifecycle from acquisitions to collections. Advise senior leadership to develop and implement strategies, programs, and policies with a direct and significant impact on credit risk appetite. Demonstrate understanding of credit risk data, strategies and models across customers’ life cycle. Lead multiple analytical projects under tight timelines; ensure projects are completed on time and meet internal client expectations. Lead quantitative analytics using programming tools (SQL, SAS, and/or Python) to analyze data from a variety of sources to develop unsecure lending credit strategies. Lead credit strategy redesign and marginal hurdles framework that aligns with overall risk appetite. Deliver solutions that are long-term, large-scale and require vision, creativity, innovation, advanced analytical and inductive thinking, and coordination of highly complex activities and guidance to others. Effectively collaborate and consult in a matrix organization with peers, colleagues and managers to resolve issues and achieve goals. Present results of analysis and strategies to senior executive leadership. Interact with internal and external customers. Collaborate with business for oversight of risk management. Interact with Audit, Legal, external agencies, and regulatory bodies on risk related topics. Remote / telecommute work available, up to 2 days per week. Position required to appear in person at the location listed.

None

Required Qualifications:

Position requires a Bachelor’s degree in Engineering, Economics, Mathematics, Statistics, or related quantitative field and seven (7) years of experience in the job offered or in a related role involving credit risk.

Specific skills required:

  • Five (5) years of programming experience in Python, SAS, and SQL with hands on experience handling large datasets
  • Five (5) years of statistical analysis and knowledge of Machine Learning techniques
  • Experience in managing originations/account management decision engine strategies
  • Lead complex initiatives impacting credit strategies across the customer lifecycle from acquisitions to collections.
  • Knowledge of P&L drivers for credit card/other unsecured lending products
  • Knowledge and understanding of databases and data mining techniques

25 Jul 2025


Wells Fargo Recruitment and Hiring Requirements:

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

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08.07.2025
WF

Wells Fargo Senior Lead Business Execution Consultant United States, Delaware, Wilmington

Limitless High-tech career opportunities - Expoint
Act as a Business Execution advisor to leadership to drive performance and initiatives, and develop and implement information delivery or presentations to key stakeholders and senior management. Lead the strategy...
Description:


In this role, you will:

  • Act as a Business Execution advisor to leadership to drive performance and initiatives, and develop and implement information delivery or presentations to key stakeholders and senior management
  • Lead the strategy and resolution of highly complex and unique challenges related to Business Execution that require solid analytical skills, extensive knowledge of Business Execution, and understanding of business, delivering longer term and large scale solutions
  • Provide vision, direction, and expertise to senior leadership for implementing innovative and significant business solutions that are large scale and cross organizational
  • Lead team meetings or steering committee to facilitate decision making and support implementation of recommendations and plans
  • Strategically engage with all levels of professionals and managers across multiple lines of businesses and serve as an experienced advisor to the leadership
  • Provide direction to a cross functional team using business expertise


Required Qualifications:

  • 7+ years ofBusiness Execution, Implementation, or Strategic Planningexperience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education


Desired Qualifications:

  • 7+ years of Project Management/ Execution experience in a complex regulatory environment
  • Strong Change Management / Program Management expertise (PMP certification or eqv.)
  • Training development background to drive closure of the skills gap as well as promoting a continuous learning culture
  • Knowledge of various data/analytics tools including Tableau, Power BI, and other data visualization tools
  • Proven self-motivated and comfortable operating in large transformational programs as part of collaborate teams
  • 7+ years’ experience working within the Financial Services Industry
  • Knowledge and understanding of regulatory compliance requirements surrounding the financial services industry

Job Expectations

  • Ability to work a hybrid model
  • This role is not open to relocation
  • This position is not eligible for Visa sponsorship

9 Jul 2025


Wells Fargo Recruitment and Hiring Requirements:

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

Show more

These jobs might be a good fit

08.05.2025
WF

Wells Fargo Lead Credit Risk Officer - Merchant Card Corporate United States, Delaware, Wilmington

Limitless High-tech career opportunities - Expoint
Serve as subject matter expert for the design and implementation of Loss Forecasting architecture, including process optimization. Identify and recommend opportunities for transformation of data into actionable information that drives...
Description:

About this role:

This Lead Credit Risk Officer will report to the Senior Manager leading the Consumer Credit card products, with functional alignment within Transformation Risk. This individual will be responsible for Transformation Risk and associated analytics across all Card products, in support of continued process evolution across the organization to better serve partners, be more efficient in delivery, and to strengthen risk oversight provided by this group.


In this role, you will:

  • Serve as subject matter expert for the design and implementation of Loss Forecasting architecture, including process optimization
  • Identify and recommend opportunities for transformation of data into actionable information that drives business outcomes, strategies, and risk control development
  • Enhance existing processes; develop business requirements for process changes; prepare Change Management documentation and present recommendations to key stakeholders
  • Partner with cross enterprise risk analysts in development of loss forecasting architecture
  • Be responsible for process production, data reconciliation, and process documentation in alignment with policy governance
  • Lead complex initiatives related to portfolio loss forecasting, stress testing, allowance, and risk appetite for credit cards
  • Inform Credit Strategy teams on loss trends to influence credit policy and Risk Appetite
  • Resolve data, production, business modeling, and lead team to meet deliverables while leveraging solid understanding of risk reporting policies, model risk management procedures, regulatory requests, and compliance requirements
  • Mentor less experienced associates on proper procedures and by sharing data/business knowledge across the team

Required Qualifications:

  • 5+ years of Credit Risk experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education


Desired Qualifications:

  • Strong working knowledge in Loss Forecasting, Risk Appetite, CECL, CCAR, P&L evaluation, Consumer Risk strategies
  • Strong programming skillset using analytical tools including SAS, Python, R, Tableau, PowerBI
  • Strong understanding of RCSA, Data Management Policy and/or Model Risk Policy
  • Experience in supporting transformation initiatives, and/or process improvements and design initiatives at a large organization with the ability to drive productive change

    Strong ability to visualize outcomes based on intent (what and why) and develop and drive solutions (how)

  • Excellent project management skills in managing multiple projects with challenging timelines
  • Excellent written and verbal communication skills; ability to clearly narrate results and recommendations to management
  • Proven ability to adapt to change in requests and/or requirements, raised with short deadlines
  • Excellent collaboration skills
  • Post-graduate degree with an emphasis in a quantitative discipline such as economics, finance, mathematics, or statistics

Job Expectations:

  • Ability to work at one of the approved locations in the job posting.
  • This position currently offers a hybrid work schedule.

Job posting Locations:

  • 1445 Ross Ave Dallas, TX
  • 2200 Concord Pike. Wilmington, DE
  • 1150 W Washington St., Tempe, A
  • 401 S Tryon St Charlotte, NC

8 May 2025


Wells Fargo Recruitment and Hiring Requirements:

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

Show more

These jobs might be a good fit

06.05.2025
WF

Wells Fargo Marketing Consultant Credit Card Affiliate Program Complianc... United States, Delaware, Wilmington

Limitless High-tech career opportunities - Expoint
Lead marketing campaign operation and controls for Affiliate Marketing campaigns throughout the campaign lifecycle, including stakeholder communications, approval management and documentation, creative collaboration, and in-market tracking. Partner closely with Affiliate...
Description:

In this role, you will:
  • Lead marketing campaign operation and controls for Affiliate Marketing campaigns throughout the campaign lifecycle, including stakeholder communications, approval management and documentation, creative collaboration, and in-market tracking.
  • Partner closely with Affiliate channel leads, media agency partners, and legal and compliance partners to ensure that approved, regulatory-complaint creative and targeting is deployed.
  • Manage all Affiliate Marketing asset submissions and approvals via asset approval management tools
  • Exercise independent judgement to guide channel operations.
  • Help lead the development, evaluation, and execution of marketing campaign processes and procedures that identify, address, and mitigate risk.
  • Become a Subject Matter Expert in the Affiliate Marketing channel operations and for compliance and control management through internal training and partnering with internal and external partners.
  • Contribute to marketing, creative, and product management for credit cards and provide consultation in one or more areas critical to success such as marketing campaigns, new products, and product enhancements
  • Review and analyze moderately complex information across projects or campaigns to present findings and recommend solutions to management while developing work plans and campaign requirements, and while establishing milestones and reporting.
  • Collaborate and consult with product teams, technology, customer care, other organizational units, and vendors to recommend solutions to a wide range of difficult problems.

Required Qualifications:
  • 2+ years of Marketing, E-business, Digital Marketing, Digital Platform experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Desired Qualifications:
  • Experience with Project management (strong organizational, multi-tasking, and prioritizing skills to drive marketing executions through multiple stage gates to launch).
  • Ability to exercise independent judgment to identify and resolve problems.
  • Highly detail-oriented.
  • Strong organizational, multi-tasking, and prioritization skills.
  • Knowledge and understanding of financial services industry: compliance, risk management, or audit operations
  • Excellent verbal, written, and interpersonal communication skills
  • Effective organizational, multi-tasking, and prioritizing skills
  • Ability to work effectively in a team environment and across all organizational levels; where flexibility, collaboration, and adaptability are important
  • Ability to work in a fast-paced deadline driven environment
  • Ability to think critically about situations and problems to execute or present options for solutions.
  • Ability to work effectively in a team environment and across all organizational levels, where flexibility, collaboration, and adaptability are important.
  • Ability to influence and collaborate across organizational levels.
  • Excellent communication skills and ability to articulate complex material to a diverse audience
  • Ability to work effectively in virtual environment where key team members and partners are in various time zones and locations
  • Experience with campaign management
  • Advanced Microsoft Office (Outlook, Excel, Word, PowerPoint, Teams LiveMeeting, Zoom, and SharePoint) skills
  • Preferred experience in a regulated industry such as Financial, Healthcare, or Insurance.
  • Ability to lead without authority and influence others to improve channel effectiveness.
Locations:
  • 801 Walnut St, Des Moines, IA 50309
  • 550 S Tryon St, Charlotte, NC 28202
  • 300 Highway 169 S, Minneapolis, MN 55426
  • 150 E 42nd, New York, NY 10017
  • 2800 S Price Rd Chandler AZ 85286
  • 250 John Carpenter Freeway, Irving TX 75062
  • 2200 Concord Pike, DE 19803
  • 10 S Wacker Dr Chicago, IL 60606
Pay Ranges:
  • New York – New York Pay Range: $76,300 - $135,700 USD annual (this range may not be applicable to other locations)
  • Wilmington DE - Pay Range 69,900-124,300 USD annual (this range may not be applicable to other locations)
  • Chicago IL -Pay Range 69,900-124,300 USD annual (this range may not be applicable to other locations)
  • Des Moines- IA Pay Range $63,600-$113,000 USD annual (this range may not be applicable to other locations)
  • Charlotte -NC Pay Range $63,600-$113,000 USD annual (this range may not be applicable to other locations)
  • Minneapolis -MN Pay Range $63,600-$113,000 USD annual (this range may not be applicable to other locations)
  • Chandler AZ - Pay Range - $63,600-$113,000 USD annual (this range may not be applicable to other locations)
  • Irving TX - Pay Range $63,600-$113,000 USD annual (this range may not be applicable to other locations)
Job Expectations:
  • This position is not eligible for Visa sponsorship.
  • Hybrid work schedule
  • Must reside within a commutable distance to posted work location and willingness to work on-site at stated location on the job opening
  • No relocation assistance is available
$69,900.00 - $124,300.00

Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit for an overview of the following benefit plans and programs offered to employees.

  • Health benefits
  • 401(k) Plan
  • Paid time off
  • Disability benefits
  • Life insurance, critical illness insurance, and accident insurance
  • Parental leave
  • Critical caregiving leave
  • Discounts and savings
  • Commuter benefits
  • Tuition reimbursement
  • Scholarships for dependent children
  • Adoption reimbursement

12 May 2025


Wells Fargo Recruitment and Hiring Requirements:

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

Show more

These jobs might be a good fit

06.05.2025
WF

Wells Fargo Business Relationship Support Specialist United States, Delaware, Wilmington

Limitless High-tech career opportunities - Expoint
Lead marketing campaign operation and controls for Affiliate Marketing campaigns throughout the campaign lifecycle, including stakeholder communications, approval management and documentation, creative collaboration, and in-market tracking. Partner closely with Affiliate...
Description:

In this role, you will:
  • Lead marketing campaign operation and controls for Affiliate Marketing campaigns throughout the campaign lifecycle, including stakeholder communications, approval management and documentation, creative collaboration, and in-market tracking.
  • Partner closely with Affiliate channel leads, media agency partners, and legal and compliance partners to ensure that approved, regulatory-complaint creative and targeting is deployed.
  • Manage all Affiliate Marketing asset submissions and approvals via asset approval management tools
  • Exercise independent judgement to guide channel operations.
  • Help lead the development, evaluation, and execution of marketing campaign processes and procedures that identify, address, and mitigate risk.
  • Become a Subject Matter Expert in the Affiliate Marketing channel operations and for compliance and control management through internal training and partnering with internal and external partners.
  • Contribute to marketing, creative, and product management for credit cards and provide consultation in one or more areas critical to success such as marketing campaigns, new products, and product enhancements
  • Review and analyze moderately complex information across projects or campaigns to present findings and recommend solutions to management while developing work plans and campaign requirements, and while establishing milestones and reporting.
  • Collaborate and consult with product teams, technology, customer care, other organizational units, and vendors to recommend solutions to a wide range of difficult problems.

Required Qualifications:
  • 2+ years of Marketing, E-business, Digital Marketing, Digital Platform experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Desired Qualifications:
  • Experience with Project management (strong organizational, multi-tasking, and prioritizing skills to drive marketing executions through multiple stage gates to launch).
  • Ability to exercise independent judgment to identify and resolve problems.
  • Highly detail-oriented.
  • Strong organizational, multi-tasking, and prioritization skills.
  • Knowledge and understanding of financial services industry: compliance, risk management, or audit operations
  • Excellent verbal, written, and interpersonal communication skills
  • Effective organizational, multi-tasking, and prioritizing skills
  • Ability to work effectively in a team environment and across all organizational levels; where flexibility, collaboration, and adaptability are important
  • Ability to work in a fast-paced deadline driven environment
  • Ability to think critically about situations and problems to execute or present options for solutions.
  • Ability to work effectively in a team environment and across all organizational levels, where flexibility, collaboration, and adaptability are important.
  • Ability to influence and collaborate across organizational levels.
  • Excellent communication skills and ability to articulate complex material to a diverse audience
  • Ability to work effectively in virtual environment where key team members and partners are in various time zones and locations
  • Experience with campaign management
  • Advanced Microsoft Office (Outlook, Excel, Word, PowerPoint, Teams LiveMeeting, Zoom, and SharePoint) skills
  • Preferred experience in a regulated industry such as Financial, Healthcare, or Insurance.
  • Ability to lead without authority and influence others to improve channel effectiveness.
Locations:
  • 801 Walnut St, Des Moines, IA 50309
  • 550 S Tryon St, Charlotte, NC 28202
  • 300 Highway 169 S, Minneapolis, MN 55426
  • 150 E 42nd, New York, NY 10017
  • 2800 S Price Rd Chandler AZ 85286
  • 250 John Carpenter Freeway, Irving TX 75062
  • 2200 Concord Pike, DE 19803
  • 10 S Wacker Dr Chicago, IL 60606
Pay Ranges:
  • New York – New York Pay Range: $76,300 - $135,700 USD annual (this range may not be applicable to other locations)
  • Wilmington DE - Pay Range 69,900-124,300 USD annual (this range may not be applicable to other locations)
  • Chicago IL -Pay Range 69,900-124,300 USD annual (this range may not be applicable to other locations)
  • Des Moines- IA Pay Range $63,600-$113,000 USD annual (this range may not be applicable to other locations)
  • Charlotte -NC Pay Range $63,600-$113,000 USD annual (this range may not be applicable to other locations)
  • Minneapolis -MN Pay Range $63,600-$113,000 USD annual (this range may not be applicable to other locations)
  • Chandler AZ - Pay Range - $63,600-$113,000 USD annual (this range may not be applicable to other locations)
  • Irving TX - Pay Range $63,600-$113,000 USD annual (this range may not be applicable to other locations)
Job Expectations:
  • This position is not eligible for Visa sponsorship.
  • Hybrid work schedule
  • Must reside within a commutable distance to posted work location and willingness to work on-site at stated location on the job opening
  • No relocation assistance is available
$69,900.00 - $124,300.00

Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit for an overview of the following benefit plans and programs offered to employees.

  • Health benefits
  • 401(k) Plan
  • Paid time off
  • Disability benefits
  • Life insurance, critical illness insurance, and accident insurance
  • Parental leave
  • Critical caregiving leave
  • Discounts and savings
  • Commuter benefits
  • Tuition reimbursement
  • Scholarships for dependent children
  • Adoption reimbursement

12 May 2025


Wells Fargo Recruitment and Hiring Requirements:

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

Show more

These jobs might be a good fit

22.04.2025
WF

Wells Fargo Lead Business Accountability Specialist- Internal United States, Delaware, Wilmington

Limitless High-tech career opportunities - Expoint
Lead complex initiatives with broad impact which are designed toaggregate, assess, monitor and report on enterprise internal fraud. Assess, design andmaintain consistent enterprise and business procedures, desktop, control procedures and...
Description:

In this role, you will:

  • Lead complex initiatives with broad impact which are designed toaggregate, assess, monitor and report on enterprise internal fraud
  • Assess, design andmaintain consistent enterprise and business procedures, desktop, control procedures and metric governance
  • Monitor control effectiveness and business group/enterprise issues
  • Provide RAU oversight and management of process inventory, control and RCSA accountabilities
  • Monitor overall health and effectiveness of enterprise internal fraud programs
  • Support the resolution of a portfolio of issues owned by Enterprise Internal Fraud, including reviewing processes, providing monthly issue deep dive, managing monthly all team meetings, managing access management, records management, SharePoint and shared drive administration
  • Engage and influence business heads, regulators, control management, risk, legal, and audit partners to successfully ensure appropriate management of business risk
  • Role will have material directinteraction/engagementwith independent risk management, and peer groups
  • Make decisions in complex and multifaceted situations requiring solid understanding of Enterprise Internal Fraud’s framework; facilitate decision-making and issue resolution, and support implementation of developed solutions and plans; influence and lead key business partners to meet deliverables and drive new initiatives
  • Strategically collaborate and consult with peers, colleagues, and mid to senior-level managers to identify current and emerging risks associated with business activities and operations, and provide guidance in interpreting, developing, and implementing risk-mitigating strategies
  • May lead projects, initiatives, or serve as a peer mentor

Required Qualifications:

  • 5+ years of risk management, business controls, quality assurance, business operations, compliance, or process experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
  • 2+ years of riskpolicy, program development, and external fraud experience

Desired Qualifications:

  • Strong knowledge of financial services organizational structures, functional roles, and corresponding capabilities to assess inherent risks
  • Experience with and understanding of employee misconduct risks (Insider Threat, Internal Fraud, Code of Conduct, Allegation Management, etc.) to enable strategic approaches and credible challenge
  • Knowledge of applicable policies and programs including Fraud Risk Policy, Insider Threat Program and the Allegation Management Policy, including allegation lifecycle, sensitive matters, intake, internal investigations, root cause and customer impact
  • Knowledge of risk assessment frameworks, change management frameworks, policy frameworks, issue management frameworks
  • Clear and concise written and oral communication skills
  • Strong relationship management skills
  • Ability to effectively partner and influence stakeholders.
  • Ability to execute in a fast paced, high demand, environment while balancing multiple priorities
  • Ability to understand and operate successfully in a complex, heavily matrixed corporate environment
  • Self-motivated and eager to take initiative
  • Highly effectivedecision-making/criticalthinking skills with a collaborative style
  • Experience with creating pivot tables and performing data analysis in Excel

Job Expectations:

  • This position may be located at one the posted sites listed below and will work in a hybrid model. Other locations will not be considered.
  • This position may travel quarterly

Locations:

  • 2850 S Price Rd, Chandler AZ
  • 801 Walnut St Des Moines, IA
  • 401 S Tryon St, Charlotte, NC
  • 7711 Plantation Rd, Roanoke, VA
  • 2200 Concord Pike, Wilmington, DE

25 Apr 2025


Wells Fargo Recruitment and Hiring Requirements:

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

Show more

These jobs might be a good fit

Limitless High-tech career opportunities - Expoint
including business deposit accounts, business credit products, and working with partners including, but not limited to merchant services and ADP payroll services. Servicebusinesscustomerswith their business needsin a branch environment. Carry...
Description:

In this role, you will:

  • including business deposit accounts, business credit products, and working with partners including, but not limited to merchant services and ADP payroll services.
  • Servicebusinesscustomerswith their business needsin a branch environment
  • Carry out business banking focused functions over the phone
  • Present recommendations for resolving more complex situations
  • Provide information to colleagues, internal partners, and stakeholders, including customers
  • Act as the primary relationship manager for a portfolio of small business customers with annual gross sales between $500k and $2MM in an assigned territory using customer relationship management tools and systems and coordinate efforts with partners across the bank
  • Work proactively to build and grow relationships with new customers and engage with existing customers by asking questions to learn about their financial needs, understanding their goals, and sharing how Wells Fargo can help them through proactive outreach, phone or in-person visits, plan and execute appointments
  • Participate in community organizations and build relationships with centers of influence
  • Create relationships with branch employees by making introductions to appropriate partners to help meet customers’ broader financial needs, complete service requests, and resolve customer concerns by following resolution protocol
  • Engage with customers in all phases of the business life cycle while following policies and leveraging product knowledge, conduct needs based conversations identifying credit, deposit and servicing processing needs of customers, explain, and demonstrate self-service mobile options to customers
  • Serve as a leader in managing risk; understand and manage risks in the business, adhere to policies, procedures & controls and ensure compliance with applicable laws, rules & regulations
  • This SAFE position has customer contact and job duties which may include the offering/negotiating of terms and/or taking an application for a dwelling secured transaction. As such, this position requires compliance with the S.A.F.E. Mortgage Licensing Act of 2008 and all related regulations. Ongoing employment is contingent upon meeting all such requirements, including acceptable background investigation results. Individuals in a SAFE position also must meet the Loan Originator requirements under Regulation Z (LO) outlined in the job expectations below.


Required Qualifications:

  • 2+ years of branch small business banking experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education.

Desired Qualifications:

  • 1+ year of experience managing a dedicated book of small business customers across assigned territory
  • Knowledge and understanding of book of business
  • Experience using strong business acumen to provide financial services consultation to small business customers
  • Extensive knowledge and understanding of bank lending programs, credit policies, and specialty products
  • Customer service focus with experience handling complex transactions across multiple systems
  • Experience building and maintaining effective relationships with customers and internal partners
  • Proficient with proactively sourcing, acquiring, building, and maintaining relationships with customers and colleagues
  • Knowledge and understanding of retail compliance controls, risk management, and loss prevention
  • Ability to educate and connect customer to technology and share the value of mobile banking options
  • Ability to interact with integrity and professionalism with customers and employees
  • High motivation with ability to successfully meet team objectives while maintaining individual performance
  • Experience mentoring and peer-coaching others
  • Ability to manage expectations and conduct follow-ups with customers and Wells Fargo partners


Job Expectations:

This position requires SAFE registration at the time of employment. Wells Fargo will initiate the SAFE registration process immediately after your employment start date. The Nationwide Mortgage Licensing System (NMLS) websiteprovides the MU4R questions and registration required for employment in this position. Individuals in Loan Originator (LO) positions must meet the Consumer Financial Protection Bureau qualification requirements and comply with related Wells Fargo policies. The LO qualification requirements include meeting applicable financial responsibility, character, general financial fitness and criminal background standards. A current credit report will be used to assess your financial responsibility and credit fitness, however, a credit score is not included as part of the evaluation. Successful candidates must also meet ongoing regulatory requirements including additional screening, if necessary.

3 Sep 2025


Wells Fargo Recruitment and Hiring Requirements:

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

Show more
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