Lead Business Accountability Specialist jobs at Wells Fargo in United States, El Paso

In this role, you will:

• Conduct deep due diligence research on high-risk customers and analyze customer transactions and demographic data points to identify new or emerging customer financial crimes risks, and/or customers presenting a heightened risk within a portfolio
• Evaluate high complexity portfolio/customer reviews to determine appropriate level of escalation and ultimate recommendation, in consultation with manager/team lead/reviewer
• Work with 1,000s of rows and cells of data in Microsoft Excel to perform the analysis on data points ranging from geography to transactional values and volumes to relational data
• Work with the group’s data partners, mid-level managers, and cross-functional business partners to develop strategies, techniques, and tools to facilitate the advancement of reviews
• Write and publish portfolio/customer review reports with bolstered observations and risk dispositions that help business partners better understand customer’s behavior and manage the risk
• Communicate findings and provide appropriate direction to manager/team lead/reviewer and business partners
• Participate in moderately to high complexity project initiatives
• File unusual activity reports in a timely manner
• Maintain organized and detailed documentation of review results or recommendations by following all established procedures/processes
• Help draft/author new or existing procedures or process modifications that impact the execution of the reviews
• Serve as an anti-money laundering/counter threat finance subject matter expert, and reviewer of reports for more junior members on the team
• Proactively provide enhancements to existing money laundering/terrorist financing typologies based upon observations from daily work

Required Qualifications:

• 4+ years of risk management, business controls, quality assurance, business operations, compliance, or process experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• Strong understanding of financial crimes risks
• Proficient knowledge of transactional products (wires, ACH, check, cash vault, etc.)
• Advanced knowledge of BSA/AML programs including KYC, CDD, EDD, CIP and/or other related risk and regulatory disciplines
• Strong understanding of Wells Fargo AML policy/procedures, higher risk customers, and complex business models
• Experience with customer types such as financial institutions, money service businesses, third party payment processor, fintechs, etc.
• Demonstrated ability to evaluate financial crimes risks and to communicate relevant risk in a simple, decisive, timely and market-appropriate manner
• Ability to identify financial crimes and formulate actionable conclusions/ recommendations
• Advanced MS Excel including the ability to manage extremely large and complex sets of transactional data
• Knowledge of Wells Fargo systems (WCIS, Cornerstone, Hogan, OIB, IIS, UAR Portal, etc.)
• Bachelor’s degree in Business, Finance, Accounting, Economics, National Security & Intelligence Studies or other relevant fields
• Ability to think with a risk control mindset
• Strong verbal, written, and interpersonal communication skills
• Demonstrated ability to build strong partnerships across business units
• Strong attention to detail
• Proactive approach to solving problems
• Strong decision-making, organizational and planning skills
• Industry certifications (e.g. CAMS certified and/or Wells Fargo AML/Sanctions Credential Program, etc.)

  
  Job Expectations:

• This position is not eligible for Visa sponsorship

1525 W W T Harris Blvd., CHARLOTTE, NC 28262

221 N KANSAS ST., EL PASO, TX 79901

Wells Fargo Recruitment and Hiring Requirements:

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

In this role, you will:

• Serve as financial crimes/anti-money laundering expert for the team. This includes supervising multiple workflows and leading exploratory projects.

• Lead a team of analysts that conduct deep transactional due diligence on Correspondent Banks, Money Service Businesses, and Third Party Payment Processors ("Payment Intermediaries") to identify, assess, monitor, measure, and assess risk.

• Assist in the development of strategies to identify risk among large sets (sometimes millions) of transactions.

• Mentor and lead new and existing employees through the research and transactional data analysis.

• Perform TRIG delegate secondary reviewer and approver duties. This includes reviewing the strategy, final report, and escalations, prior to the publication of each review.

• Collaborate, consult, and/or escalate material observations and escalations to management and maintain connectivity with peer LBAS across TRIG to ensure connectivity and identification of emerging financial crimes risks, trends, or typologies.

• Lead discussions with data partners, senior managers, and cross-functional business partners to ensure strategies developed include appropriate risk attributes.

• Act as a point of contact to the business, FCO and FCRM, when escalations require further discussions. This includes leading exploratory transactional reviews to scope target populations, managing and coordinating partner feedback and reviewing risk presentations that require visibility from senior management and governance.

• Review new or existing controls, procedures, or process modifications that impact the execution of the reviews.

Required Qualifications:

• 5+ years of risk management, business controls, quality assurance, business operations, compliance, or process experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education.

Desired Qualifications:

• Expert understanding of financial crimes risks.

• Knowledge of transactional products (wires, ACH, check, cash vault, etc.).

• Strong understanding of Wells Fargo AML policy/procedures, higher risk customers, and complex business models.

• Experience with higher risk customers such as financial institutions, money service businesses, third party payment processors, and fintechs.

• Excellent verbal, written, and interpersonal communication skills.

• Strong ability to develop partnerships and collaborate across business units.

• Experience managing workflows with ability to provide live direction, coaching and training on process/procedures.

• Advanced MS Excel with the ability to manage extremely large and complex sets of transactional data.

• Intermediate PowerPoint experience with the ability to present to senior management.

• Bachelor’s degree in business, Finance, Accounting, Economics, National Security & Intelligence Studies or other relevant fields.

• Industry certifications (e.g. CAMS certified and/or Wells Fargo AML/Sanctions Credential Program, etc.)

Job Expectations:

• This position offers a hybrid work schedule.

Wells Fargo Recruitment and Hiring Requirements:

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

About this role:

Learn mo

In this role, you will:

• Serve as the Single Point of Coordination for the customer
• Lead less complex initiatives and implement Treasury Management products and service
• Apply project management methodology to facilitate complex implementations, establishing timelines, and tracking ongoing projects to ensure successful delivery
• Identify, and provide effective training methods for our customers
• Collaborate and consult with peers and partners to deliver an exceptional customer experience
• Remain flexible and adaptable to changing priorities, deadlines and new surroundings while meeting customer's needs
• Participate in process improvement or product development and enhancements

Required Qualifications:

• 2+ years of Change Implementation experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
• 2+ years of Treasury Management experience

Desired Qualifications:

• Strong Treasury Management knowledge and experience
• Exceptional communication skills, both verbal and written
• Ability to work in an ever-changing environment
• Exercise independent judgement and critical thinking skills to manage time, prioritize, and delegate tasks in a complex, fast-paced environment
• Extensive experience in asking questions and identifying complex financial needs in order to provide relevant options to customers
• Ability to interact with integrity and professionalism with customers, peers and partners
• Demonstrate leadership abilities

Job Expectations:

• Position will report to one of the posted locations as per Enterprise/LOB guidance currently on a hybrid schedule
• Preferred locations are listed in the posted and no other locations are being considered at this time
• This position is not eligible for VISA sponsorship

• Specific compliance policies may apply regarding outside activities and/or personalinvesting; affectedemployees will be expected to provide information to the Wells Fargo Personal Account Dealing Team and abide by applicable policy requirements if hired. Information will be shared about expectations during the recruitment process

Pay Range:

CA: 60,800.00 - 108,200.00 USD Annual, Maybe considered for a discretionary bonus, Restricted Share Rights, or other long-term incentive awards

All other areas: $55,300-98,300

Pay Range

Wells Fargo Recruitment and Hiring Requirements:

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

In this role, you will:

• Provide support for a small portfolio of customers
• Work with business client managers to maintain a portfolio of accounts
• Oversee overall customer experience
• Produce loan reports and forms related to initiation of the documentation process
• Assist in financial statement analysis for non-complex relationships
• Handle customer issues and assist in decisions with business client managers
• Evaluate profitability and risk of designated portfolio
• Help with customer associated risk management
• Collaborate and consult with peers, colleagues, and managers to resolve issues and achieve goals
• Interact with internal customers
• Receive direction from leaders
• Exercise independent judgment while developing the knowledge to understand function, policies, procedures, and compliance requirements

Required Qualifications:

• 2+ years of Business Relationship Support experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• Call Center customer service experience in the financial services industry
• Ability to provide strong customer service and develop customer relationships
• Strong telephone etiquette skills
• Treasury Management product knowledge and experience
• Intermediate Microsoft Office skills
• Ability to navigate multiple computer systems, applications, and utilize search tools to find information
• Strong analytical skills with high attention to detail and accuracy
• Excellent verbal, written, and interpersonal communication skills
• Effective organizational, multi-tasking, and prioritizing skills
• Ability to work effectively in a team environment and across all organizational levels; where flexibility, collaboration, and adaptability are important
• Ability to work in a fast-paced deadline driven environment

Job Expectations:

• Position hours are Monday - Friday 9:00 AM - 6:00 PM
• Thisposition offers a hybrid work schedule
• Ability to travel up to 10% of the time
• Specific compliance policies may apply regarding outside activities and/or personalinvesting; affectedemployees will be expected to provide information to the Wells Fargo Personal Account Dealing Team and abide by applicable policy requirements if hired. Information will be shared about expectations during the recruitment process.

• 3440 E Flair Drive- El Monte, CA

Salary Range:

• El Monte, CA: $22.36HR - $33.51HR range

Pay Range

Wells Fargo Recruitment and Hiring Requirements:

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.