Lead Data Product Management Consultant - Contact Center jobs at Wells Fargo in United States, Charlotte

In this role, you will:

• Lead complex initiatives, including those that are cross functional with broad impact as well as targeted Derivatives and FX projects
• Act as consultant to finance, accounting and Business Line management on matters related to firms' liquidity and funding position
• Manage, measure, analyze and report on the firm’s liquidity position, including developing funding and liquidity management strategies
• Provide overall advisory on treasury finance liquidity and funding management
• Review and analyze complex technical challenges that require evaluation or multiple factors including intangibles or unprecedented factors and ensure data quality and establish controlled processes
• Collaborate with Internal Audit, Corporate Risk Management and Model Governance teams as well as outside parties including regulatory agencies and accounting and consulting firms
• Strategically collaborate and consult with peers, colleagues and mid-level managers to resolve issues, achieve goals and make decisions in maintaining effective and efficient liquidity and funding management practices that meet internal control standards
• Interact with internal customers, guide other teammates and make recommendations to more experienced group members and management
• Develop effective presentations to an array of internal stakeholders, including senior executives and relevant committees

Required Qualifications:

• 5+ years of Treasury experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• BS/BA degree or higher in finance, accounting, or economics
• 5+ years of experience working at a large financial institution
• Deep understanding of derivatives and FX products, including options, futures, swaps and structured products.
• Financial analysis or accounting experience
• Advanced Microsoft Excel skills
• Knowledge and understanding of financial analysis, forecasting, and analyzing interest income and balance sheet behavior.
• Knowledge and understanding of database querying and creating ad hoc reporting results using SQL or similar querying methods.
• Experience with general ledgers and accounting policies
• Ability to successfully operate in a complex and matrixed environment.
• Strong analytical skills with high attention to detail and accuracy
• Ability to exercise independent judgment to identify and resolve problems.

Pay Range

Wells Fargo Recruitment and Hiring Requirements:

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

In this role, you will

• Work closely with Risk Owners, Risk Stewards, CIB Surveillance Technology and Surveillance Product Management to enhance and build effective surveillance controls

• Provide subject matter expertise with comprehensive knowledge of business and functional area

• Review daily alerts related to Equities Trade Surveillance

• Manage key relationships with Business Heads, Desk Heads, Compliance, Chief Operating Office(COO) and CIB Control for Equities

• Represent Trade Surveillance on various governance forums

• Actively participate in risk assessments and parameters setting activities

• Mentor an offshore team supporting the first pass review of trade surveillance alerts

Required Qualifications:

• 5+ years of Risk Management or Control Management experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• Experience operating rule-based and risk-based Surveillance tools

• Experience with Trading

• Excellent communication skills (verbal, written and interpersonal); ability to concisely articulate complex concepts in a clear manner

• Strong analytical skills with high attention to detail and accuracy

• Professionalism, adaptability, and strong collaboration skills

• Ability to translate technical language into plain business language, and to translate business requirements into technology initiatives

• Demonstrated capability to confidently raise issues, escalate early, and engage in constructive credible challenge independently

Job Expectations:

• This position offers a hybrid work schedule

550 S. Tryon St. Charlotte, NC

This position is not eligible for Visa Sponsorship

Job posting may come down early due to volume of applicants

Pay Range

Wells Fargo Recruitment and Hiring Requirements:

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

• Today’s Real Estate segment reporting is done manually by rolling up information at the building level to create a P&L for each segment. It does not cleanly align to the various ways lines of business want to see the data. Determine how to organize and segment general ledger lines in a way that enables us to use FAST (internal Wells Fargo financial forecasting system) to report actual vs. budget and actual vs. forecast results at the segment level to business groups and enterprise functions

• Modify the financial hierarchy structure in FAST to create the segments by establishing new organization units and roll-up points. Map accounting units to the new organizational units and address any indirect allocation driver changes if there are any expenses that are not pushed out through direct expense occupancy allocations

• Partner with accounting to Implement general ledger changes required to support 3rd party outsourced activity. Establish reporting and tracking of financial information from 3rd parties such as number of employees, cost of activities performed by them, service level agreements for financial requirements, and ensure it aligns to what was agreed upon contractually

• Define requirements for segmentation of Real Estate financial reporting and integration of third-party data
• Implement changes in the financial hierarchy
• Create new Real Estate P&L reporting by segment
• Develop concise executive presentations and interact with business and finance teams in those segments to explain variances to budget and forecast
• Streamline and automate processes to reduce delivery time and improve controls
• Creatively solve problems and find ways to move forward when the path is not clear or obstacles emerge
• Collaborate with cross-functional groups (Accounting, Technology, Data Management, Corporate Finance) to achieve outcomes

• 5+ years of Finance experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

• 5+ years hands-on experience in Corporate Real EstateFinance
• 5+ years hands-on lease accounting experience - conversion from cash to P&L basis, long-term forecasting linked to critical assumptions and drivers, deep knowledge of the property construction, management, and lease administration process, understanding of specialized accounting treatment for rent smoothing, and other items required to correctly model cash flows in each of these areas
• 5+ years experience modeling balance sheet and income statements in the Real Estate space, including cash flow projections for capitalized assets over their depreciable life consistent with accounting rules. Experience building assumption-based scenario analysis to project a range of outcomes and to communicate the implications in a simple way to executive leadership.

• Strong collaborator, communicator, organizer and leader adept at defining requirements and outcomes, obtaining buy-in from executive leaders, guiding cross-functional resources to achieve desired outcomes, and providing regular status reports to stakeholders to socialize progress
• Expert problem solver with proven track record of driving results on tight timelines - create accountability for delivery of outcomes, apply critical thinking to resolve blockers and optimize execution, guide team through ambiguity and create clarity if it does not exist so that project goals are understood and remain aligned to desired outcomes
• Prior experience consulting, influencing, and partnering with senior business leaders
• Ability to exercise independent judgment and work within a team to identify/resolve problems
• Proven track record of driving transformation initiatives and automating processes in a disciplined and controlled manner and complying with change management principles

Wells Fargo Recruitment and Hiring Requirements:

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

About this role

The key responsibilities for the role to include:

• Performs complex data mining from very large, complex and multiple data sources using various tools, including SAS, SQL, SSIS/SSRS and others of multiple data sources in order to perform analysis, modeling and/or comparative analysis.

• Coordinate and drive a common approach to reporting in support of the Fraud and Claims Management team.

• Partners in the development of large and complex dashboards and visualizations using Tableau and/or PowerBI, attaching to multiple sources, tiered levels of security and data sets from varied sources and sizes.

• Provides senior level consulting services to Operations Leadership and partners, around Analytics, Dashboard Development and Data Mining using in-depth knowledge and expertise.

• Provides insight and knowledge around obtaining data and its extraction from various systems including INDIGO, NICE/NEXIDIA, ECCOS, HOGAN, PEGA, BMG, SASGrid, MDW and more

• Leads project/virtual teams and mentors lower-level staff.

• Communicates effectively with peers and partners in both operational and management areas.

• Support technical build-out and/or support of databases, query tools, reporting tools, BI tools, dashboards, etc. that enable analysis, modeling, and/or data visualization.

• Responsible for performing highly complex activities related to creation, implementation, documentation, validation, articulation and defense, on-going maintenance of complex models grounded in theory used to quantify, analyze, and manage customer complaints.

Required Qualifications:

• 5+ years of Analytics experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

• ​5+ years of SQL experience

Desired Qualifications

• Demonstrated data visualization experience including the ability to present complex material in a digestible, consumable manner to all levels of management. using a BI Tool e.g., Tableau, Microsoft BI, etc

• SAS experience including experience with SAS Visual Analytics and/or SAS Visual Investigator

• Demonstrated SQL skills to include the ability to write complex queries and database knowledge in order to analyze data sources across a variety of sources including but not limited to BMG, EIW, MDW, PEGA, NICE, INDIGO, HOGAN and SASGrid

• Ability to translate complex technical needs into straightforward requests for information and collaboration, working with a wide range of people.

• Extensive knowledge and understanding of research and analysis

• Ability to quickly learn business operations and processes

• Ability to execute in a fast paced, high demand, environment while balancing multiple priorities.

• Strong organizational, multi-tasking, and prioritizing skills.

• Ability to collaborate with others, work independently, initiate action, and accept challenging assignments.

• Master’s degree or higher in a quantitative field such as applied math, statistics, engineering, physics, accounting, finance, economics, econometrics, computer sciences, or business/social and behavioral sciences with a quantitative emphasis and 4+ years of experience in one or a combination of the following: reporting, analytics, or modeling

Job Expectations:

• This position is not eligible for Visa sponsorship.

• Ability to work on site in a hybrid role.

• Fully remote work locations are not available for this role. If you are not in a location listed on the posting, you must commit to relocation within an agreed upon timeframe.

Pay Range

Wells Fargo Recruitment and Hiring Requirements:

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

In this role, you will:

• Support the development of capital markets liquidity stress testing models and assumptions
• Identify inefficiencies in current liquidity assumptions and potential optimization strategies and possible recommendations for enhancement
• Develop tools/analysis and associated frameworks to support management decision making and optimal growth strategies
• This role will include elements of modeling, enhancements of liquidity reporting, and ad-hoc project work
• Act as Lead Consultant to finance, accounting and Business Line management on matters related to corporate treasury and related financial management
• Monitor and evaluate global market conditions, funding requirements, asset and liability management, liquidity risk management, capital management, financial performance management, capital, and related activities
• Provide overall advisory on treasury finance and risk strategies
• Ensure data quality and establish controlled processes
• Lead targeted projects including guiding other teammates
• Collaborate with Internal Audit, Corporate Risk Management and Model Governance teams as well as outside parties including regulatory agencies and accounting and consulting firms
• Make recommendations to more experienced group members and management
• Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals
• Interact with internal customers
• Receive direction from leaders and exercise independent judgment while developing the knowledge to understand function, policies, procedures, and compliance requirements

Required Qualifications:

• 5+ years of Treasury experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• Experience in Corporate Treasury, Accounting or Forecasting at large complex financial institution(s)
• Familiarity or experience with banking products or funding mechanisms, including but not limited to complex trading and derivative products
• Strong analytical skills, including balance sheet, liquidity and capital analysis
• Self starter who can work as an individual or as part of a broader team in both leadership and support roles
• Advanced Microsoft office skills (excel, powerpoint)
• Familiarity with database querying and coding languages (SQL, Dremio, Python etc.)
• Familiarity with automated reporting and business intelligence software (PowerBi, Alteryx, Tableau)
• Natural curiosity, critical thinking and decision making
• Highly organized and able to prioritize multiple parallel projects and tasks
• Able to operate in a matrixed organization
• Effective communicator across both junior and senior team members (including executives)
• Familiarity with liquidity regulation (Resolution & Recovery Planning, Reg YY, Liquidity Coverage Ratio, NSFR, ILST)
• Familiarity with other key bank regulations (Reg W, Basel Capital etc.)
• Experience with large data sets and management concepts, including structured and unstructured data

Specific compliance policies may apply regarding outside activities and/or personalinvesting; affectedemployees will be expected to provide information to the Wells Fargo Personal Account Dealing Team and abide by applicable policy requirements if hired. Information will be shared about expectations during the recruitment process

Wells Fargo Recruitment and Hiring Requirements:

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

In this role, you will:

• Underwrite new transactions either as part of a team alongside a lead underwriter or as the lead underwriter: build and sensitize integrated operating/LBO models, size debt capacity and covenant headroom, produce in-depth credit analysis and write credit approval memoranda
• Run diligence: synthesize data-room materials, financial statements, projections, and third-party reports; participate in Q&A assess market dynamics competitive positioning and key risks/mitigants
• Negotiate legal documentation: review and comment on term sheets, credit agreements, intercreditor docs; align protections (e.g. covenants, baskets, events of default) with underwriting thesis
• Present to senior approvers and risk committees: distill complex credit analyses into concise memos; clearly articulate the credit thesis, risks, mitigants, and recommended structure
• Portfolio Management: oversee the production of quarterly reviews, variance analyses, compliance checks, watch-list narratives, and ratings updates; recommend actions as performance shifts. Execute amendments & waivers, negotiate covenant resets/consents, and document credit rationale
• Monitor market and macro trends: track economic indicators, pricing, leverage, and covenant trends to inform underwriting and portfolio strategy
• Integrate AI tools into underwriting and portfolio workflows to streamline research, accelerate production, and drive innovation and efficiency
• Mentor junior team members: provide training, guidance, and feedback to support their development and strengthen team capabilities

Required Qualifications:

• 5+ years of Mid-Corporate Portfolio Management experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• Experience managing complex credit and capital structures, including M&A and/or sponsor-backed transactions within commercial or corporate banking, investment banking, leveraged finance, private credit, private equity, or ratings agencies
• Advanced proficiency in accounting principles, financial statement analysis, and financial modeling
• Significant experience with credit documentation, including term sheets, credit agreements, and intercreditor provisions
• Demonstrated ability to assess business/industry risk, structure covenants and protections, and assign/defend internal ratings
• Strong analytical skills, with heightened attention to detail and accuracy
• Excellent written and verbal communication skills
• Ability to work in a fast-paced, deadline-driven environment
• Strong foundation in credit analysis, including evaluation of business risk, industry trends, and capital structures
• Proficient in Microsoft Office (Word, Excel, Powerpoint, and Outlook)

Job Expectations:

• Ability to travel up to 10% of the time
• This position is not eligible for Visa sponsorship
• This position offers a hybrid work schedule
• Specific compliance policies may apply regarding outside activities or personal investing; affected employees will be expected to provide information to the Wells Fargo Personal Account Dealing Team and abide by applicable policy requirements if hired. Information will be shared about expectations during the recruitment process

Locations:

• 550 S Tryon - Charlotte, NC 28202

Wells Fargo Recruitment and Hiring Requirements:

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

This position is not open to vendors, independent contractors,hiring, visa initiation or visa transfer.

About this role:

Wells Fargo is seeking a Lead Software Engineer for the Advisor Platform Technology team within Wealth & Investment Management. We are seeking an experienced full-stack developer who will lead strategic initiatives for the Advisor Platform Group to drive a best-in-class Financial Advisor experience. In this role you will lead initiatives starting from the evaluation of complex business requirements to design, coding, and testing of solutions, while utilizing a thorough understanding of available technology, tools, and existing designs. You will be empowered to always take the initiative, propose ideas, and innovate to enable modernization and Cloud adoption.

In this role, you will:

• Lead complex technology initiatives including those that are companywide with broad impact

• Act as a key participant in developing standards and companywide best practices for engineering complex and large-scale technology solutions for technology engineering disciplines

• Design, code, test, debug, and document for projects and programs

• Review and analyze complex, large-scale technology solutions for tactical and strategic business objectives, enterprise technological environment, and technical challenges that require in-depth evaluation of multiple factors, including intangibles or unprecedented technical factors

• Make decisions in developing standard and companywide best practices for engineering and technology solutions requiring understanding of industry best practices and new technologies, influencing and leading technology team to meet deliverables and drive new initiatives

• Collaborate and consult with key technical experts, senior technology team, and external industry groups to resolve complex technical issues and achieve goals

• Lead projects, teams, or serve as a peer mentor

Required Qualifications:

• 5+ years of Software Engineering experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

• 5+ years of Java and Spring Framework for back-end development

• 5+ years of Apache Kafka for messaging and stream processing

• 5+ years of build tools such as Maven or Gradle

• 5+ years of code quality tools like SonarQube

• 3+ years of ReactJS or Angular/Typescript for front-end development

• 3+ years of containerization experience with Docker, Kubernetes, or OpenShift

Desired Qualifications:

• Certifications in Cloud (AWS Solution Architect, Azure)

• 2+ years of Agile methodology experienceand version control systems such as GIT

• 2+ Azure or Openshift Container Platform; Cloud Development / Deployment experience

• Excellent problem-solving skills with the ability to troubleshoot and resolve complex technical issues

• Strong collaboration and communication skills with the ability to work effectively with cross functional teams

Job Expectations:

• This position offers a hybrid work schedule

• Relocation assistance is not available for this position

• This position is not open to vendors, independent contractors,corp-to-corphiring, visa initiation or visa transfer

Location:

• 300 S. Brevard St., Charlotte, North Carolina

Pay Range

Wells Fargo Recruitment and Hiring Requirements:

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.