Lead Fraud & Claims Operations Representative jobs at Wells Fargo in India, Chennai
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India
Chennai
15 jobs found
18.08.2024
WF
Wells Fargo Lead Fraud & Claims Operations Representative India, Tamil Nadu, Chennai
Support performance and overall effectiveness of team as well as cross-group operational tasks. Proactively provide feedback and present ideas for improving or implementing processes and tools with efficient flow of...
Support and capture all pertinent information from customers about their claims. Conduct research and provide updates on status of new and existing claims. Identify opportunities to improve customer experience after...
Back-office support on complaints regarding financial products and services. Seek ways to determine appropriate course of action, conduct investigative steps to identify the issues, and process complex transactions online. Perform...
Support less experienced individuals in providing resolutions for client inquiries and complaints. Determine appropriate course of action and conduct investigative steps to fully identify customer issues. Perform complex administrative and...
Perform moderately complex operations duties in support of multiple remediation activities with direction from supervisors. Navigate multiple applications on multiple screens across all the assigned remediations with efficiency to balance...
Support Operations in completing larger and more complex business, operational, and customer support initiatives and overall effectiveness of team performance. Use technical expertise in the designated area and resolve escalated...
Perform general clerical operations tasks that are routine in nature. Receive, log, batch, and distribute work. File, photocopy, and answer phones. Prepare and distribute incoming and outgoing mail. Regularly receive...
Support performance and overall effectiveness of team as well as cross-group operational tasks. Proactively provide feedback and present ideas for improving or implementing processes and tools with efficient flow of...
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