Jobs at Wells Fargo in Germany, Dusseldorf

In this role, you will:

• Monitor and support collections activities for delinquent accounts
• Acting on sales data received from various sources across the EMEA portfolio to support prompt collections.
• Monitor collateral exceptions and follow procedures to ensure that appropriate activity is taken to action and where necessary to escalate to the leadership team
• Work closely with the Portfolio team to maintain collateral codes in line with proceduresand where necessary provide cover and support across the EMEA region
• Help to drive efficiencies, implement system & processimprovements/simplification
• Provide accurate and timely collateral management reporting and identify areas of concern to prompt action to address
• When required supporting inspections team to ensure audit results are promptly and accurately reflected in system of record
• Identify and collaborate with Independent Risk Management (IRM) to identify and close audit guide gaps and address quality issues and when required implement process improvements
• Support internal and external audits of the Portfolio Control Management functions
• Support the oversight of collections in other countries
• Obtain and retain approvals and other records in line with records management requirements
• Follow the Wells Fargo complaints management process to ensure customers are treated fairly

Required Qualifications:

• Experience in Credit Portfolio Consulting, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
• Fluent in German and English; Spanish, Dutch & Italian language capabilities desirable
• Strong administrative skills
• Proficiency in use of Microsoft office
• Attention to detail

Job Expectations:

• Ensure Distribution Finance systems accurately reflect status of delinquencies and funded collateral
• Track and follow up on uninspected inventory in transit to ensure that follow up actions are in place
• Ensure red flags identified by additional collateral checks are appropriately documented and escalated
• A good knowledge of Microsoft office
• Participate in assigned projects
• An organized approach and ability to prioritize workload
• Work as part of a team across multiple business functions and countries

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Wells Fargo Recruitment and Hiring Requirements:

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

About this role:

Wells Fargo is looking for a Vehicle and Asset Auditor to join the Field Services Group team in the West of Germany (Dusseldorf, Dortmund, or near the Dutch border). As part of this dynamic team, you will conduct inventory inspections, contributing significantly to risk management and providing insights into portfolio trends and collateral status. Reporting to the EMEA FSG Manager, you will also have the opportunity to assist with collections activities when needed.

In this role, you will:

• Participate in audits of floor plan inventory at various dealerships and companies.

• Perform physical inspections of dealer inventories and reconcile with business records through effective communications with account managers.

• Review approval requests and ensure completion of all operating and action measures within established timeframes.

• Inspect physical existence of collateral and verify the borrowers' records to determine adherence to approve loan structure.

• Receive direction from supervisor to ensure accurate responses on customer inquiries and disputes.

• Exercise judgment in determining the cause of discrepancies and disposing of any variances.

• Assess condition of collateral with prompt and accurate reporting to confirm the collateralized position.

• Collaborate and consult with peers, colleagues, and managers to resolve issues and achieve goals.

Required Qualifications:

• Experience in Collateral Examination, or equivalent demonstrated through one or a combination of the following work experience, training, military experience, education.

• This role will be based in the West of Germany (Dusseldorf, Dortmund or close to the Dutch border).

• Must be able to speak English & German.

Wells Fargo Recruitment and Hiring Requirements:

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.