Customer Lifecycle Program Manager jobs at Walkme in United States, San Francisco
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Job type
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United States
State
San Francisco
7 jobs found
28.03.2025
WM
WalkMe Senior Manager Scaled Customer Success United States, California, San Francisco
Develop and execute a global Scaled Customer Success strategy that aligns with company goals and customer needs. Lead, mentor, and optimize a pooled CSM team, defining processes and engagement models...
Engage 1:1 with customers as-needed at critical points in the customer journey to ensure adoption and value realization. Use your in-depth knowledge of WalkMe’s technology to advise customers on how...
Deliver our 13 existing Leadership workshops, strategize and design additional training that is connected to our leadership competency frameworkDesign and execute comprehensive training programs, policies, and procedures to meet the...
Creating and coordinating customer-focused programs: Mapping out dependent projects and figuring out how they will reach their combined goal. Analyzing data: Analyzing email, webinar, and campaign performance, and using analytics...
Support the development, delivery and continuous improvement of our people strategy and programs to help our teams and business thrive. Manage new and existing programs that increase connection and inclusion...
Develop and execute lifecycle marketing strategies to achieve adoption, retention & growth goals. Develop a strong understanding of the Customer Journey and be able to identify, plan and execute on...
Maintain relationships with Partner leadership to foster collaboration and continuous improvement. Guide Partners through their certification programs. Provide hands-on process training for WalkMe delivery and client success. Monitor and support...
Develop and execute a global Scaled Customer Success strategy that aligns with company goals and customer needs. Lead, mentor, and optimize a pooled CSM team, defining processes and engagement models...
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