Manager Customer Support jobs at Vimeo in India, Bengaluru

The Manager of Customer Support at Vimeo India in Bengaluru is an important role within the tech industry. A successful candidate will join a team of highly experienced professionals in a fast-paced work environment. The primary responsibilities of the Manager of Customer Support are to lead, mentor, troubleshoot and provide support to the customer service team of Vimeo India’s customer service specialists. To ensure customer satisfaction, the team of Customer Support Managers will provide their expertise and excellent customer service to Vimeo India’s clients. The Manager of Customer Support at Vimeo India is responsible for continuous quality improvements in all aspects of customer service, communicating effectively with clients and colleagues, handling customer escalations, and resolving customer complaints. Additionally, candidates are expected to stay up-to-date with the latest technologies and trends in customer service, as well as assist in developing and executing customer service strategies. A successful candidate must have excellent customer service and problem-solving skills, be organized, and have a strong attention to detail. They should also possess superb communication skills, be a team player, and understand customer experience management. Candidates must have a Bachelor’s Degree and a minimum of five years of experience in customer service management or a related field. Working knowledge of customer service tools, such as customer relationship management (CRM), is essential. We invite qualified individuals to join our team of professionals. Candidates who excel in this role will experience career growth and growth opportunities. At Vimeo India, we believe in continuous development and rewarding customer service excellence. Join us on Expoint and apply today for the exciting Manager of Customer Support role at Vimeo India in Bengaluru.