Product Support Engineer jobs at Verint in India, Bengaluru
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Job title (1)
India
Bengaluru
18 jobs found
23.06.2024
V
Verint Product Support Engineer India, Karnataka, Bengaluru
General / Overview of RoleThe purpose of this role is to implement the WFO product suite at contact centers, coordinating all phases of projects with the project manager. This includes...
Assist Verint Professional Services & customer with assigned technical support issues that are reported via telephone, web and email. Provide accurate analysis, troubleshooting and testing of technical issues. Ensure the...
Manage and maintain DevOps infrastructure, tools for product delivery to AWS/Azure/GCP. Build, configure, scale and maintain infrastructure for Production, Staging, Development, and QA environments, using Terraform, Ansible, Gitlab, Jenkins, and...
Develop networking solutions for SaaS/PaaS applications that reside in private cloud, public cloud or both. Design and implement network architecture for our cloud-based systems, including virtual private networks (VPNs), subnets,...
Design Manage and maintain Azure infrastructure, tools for product delivery. Automate infrastructure deployment, product deployment to Integration, Dev, staging and production using Terraform, Ansible, Jenkins/Harness for continuous delivery. Efficiently use...
Designs, implements, tests and documents complex software applications. Provides effective communication with geographically distributed team members. Ensures quality through design/code reviews, TDD and BDD practices. Escalates urgent issues to Engineering...
Design, modify and implement software features. Ensures quality through design/code reviews, TDD practices. Work closely with customers and support teams to ensure efficient resolution of customer cases. Continuously improve the...
General / Overview of RoleThe purpose of this role is to implement the WFO product suite at contact centers, coordinating all phases of projects with the project manager. This includes...
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