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Młodszy Specjalista Ds Reklamacji Kartowych jobs at Us Bank in Poland
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4 jobs found
20.05.2025
USB
US Bank Młodszy Specjalista ds reklamacji kartowych Poland
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Provides quality support in merchant disputes according to the VISA/MasterCard rules and regulations. Identifies, prepares, and processes merchant correspondence related to retrieval requests and chargebacks. Reviews merchant sales drafts to...
Description:
Job Description
Provides quality support in merchant disputes according to the VISA/MasterCard rules and regulations. Identifies, prepares, and processes merchant correspondence related to retrieval requests and chargebacks. Reviews merchant sales drafts to ensure compliance with credit card regulations. Researches chargeback cases and retrieval requests. Provides support for inbound merchant calls related to retrieval requests and chargebacks. Reviews merchant and issuer correspondence and uses all resources available to properly decision chargeback cases. Identifies problems associated with merchant disputes and department systems and properly escalates/communicates to a member of the Chargeback Management Team.
Basic Qualifications
- High school diploma or equivalent
- Typically one to two years of related experience
- High school diploma or equivalent
- Typically one to two years of related experience
Preferred Skills/Experience
- Basic working knowledge of bankcard or merchant disputes
- Ability to identify and resolve exceptions and to interpret data
- Ability to manage multiple tasks/projects and deadlines simultaneously
- Proficient computer navigation skills using a variety of software packages including Microsoft Office applications
- Effective verbal and written communication skills
- Basic working knowledge of bankcard or merchant disputes
- Ability to identify and resolve exceptions and to interpret data
- Ability to manage multiple tasks/projects and deadlines simultaneously
- Proficient computer navigation skills using a variety of software packages including Microsoft Office applications
- Effective verbal and written communication skills
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17.04.2025
USB
US Bank Młodszy specjalista ds Reklamacji Category Poland
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High school diploma or equivalent. One to two years of experience in bankcard, merchant disputes or call center activities. English B2. Experience in more than one area in Chargebacks department...
Description:
Job Description
Identifies, prepares, and processes merchant correspondence related to retrieval requests and chargebacks. Reviews merchant sales drafts to ensure compliance with credit card regulations. Researches chargeback cases and retrieval requests. Provides support for inbound merchant calls related to retrieval requests and chargebacks. Reviews merchant and issuer correspondence and uses all resources available to properly decision chargeback cases. Identifies problems associated with merchant disputes and department systems and properly escalates/communicates to a member of the Chargeback Management Team.
Basic Qualifications:
- High school diploma or equivalent
- One to two years of experience in bankcard, merchant disputes or call center activities
- English B2
Preferred Skills/Experience:
- Experience in more than one area in Chargebacks department (Decisioning, Pre-Arbitration, Phone Team, or Quality Control)
- Well-developed ability to identify and resolve exceptions and to interpret data
- Ability to manage multiple tasks/projects and deadlines simultaneously
- Proficient computer skills, especially Microsoft Office applications
- Advanced verbal and written communication skills
:
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These jobs might be a good fit
16.04.2025
USB
US Bank Młodszy Specjalista ds Reklamacji Category Poland
Share
Provides quality support in merchant disputes according to the VISA/MasterCard rules and regulations. Identifies, prepares, and processes merchant correspondence related to retrieval requests and chargebacks. Reviews merchant sales drafts to...
Description:
Job Description
Provides quality support in merchant disputes according to the VISA/MasterCard rules and regulations. Identifies, prepares, and processes merchant correspondence related to retrieval requests and chargebacks. Reviews merchant sales drafts to ensure compliance with credit card regulations. Researches chargeback cases and retrieval requests. Provides support for inbound merchant calls related to retrieval requests and chargebacks. Reviews merchant and issuer correspondence and uses all resources available to properly decision chargeback cases. Identifies problems associated with merchant disputes and department systems and properly escalates/communicates to a member of the Chargeback Management Team.
Basic Qualifications
- High school diploma or equivalent
- Typically one to two years of related experience
- High school diploma or equivalent
- Typically one to two years of related experience
Preferred Skills/Experience
- Basic working knowledge of bankcard or merchant disputes
- Ability to identify and resolve exceptions and to interpret data
- Ability to manage multiple tasks/projects and deadlines simultaneously
- Proficient computer navigation skills using a variety of software packages including Microsoft Office applications
- Effective verbal and written communication skills
- Basic working knowledge of bankcard or merchant disputes
- Ability to identify and resolve exceptions and to interpret data
- Ability to manage multiple tasks/projects and deadlines simultaneously
- Proficient computer navigation skills using a variety of software packages including Microsoft Office applications
- Effective verbal and written communication skills
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These jobs might be a good fit
16.04.2025
USB
US Bank młodszy specjalista ds obsługi klienta Category Poland
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At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions, enabling the communities we support...
Description:
At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions, enabling the communities we support to grow and succeed in the right ways, all more confidently and more often—that’s what we call the courage to thrive. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive. Try new things, learn new skills and discover what you excel at—all from Day One.
As a wholly owned subsidiary of U.S. Bank, Elavon is committed to building the platforms and ecosystems that help over 1.5 million customers around the world to achieve their financial goals—no matter what they need. From transaction processing to customer service, to driving innovation and launching new products, we’re building a range of tailored payment solutions powered by the latest technology. As part of our team, you can explore what motivates and energizes your career goals: partnering with our customers, our communities, and each other.
Job Description
Provides high quality customer service by responding to telephone inquiries, requests and problems. Researches, analyzes, and provides solutions that meet the customer’s needs. The major accountabilities of this position may include: resolving customer inquiries and problems on first contact; providing customers with account information; resolving or referring billing disputes; correcting payment errors; revising fee and finance charges as appropriate; account maintenance; taking card, check or other orders; acting on lost or stolen cards/checks; and researching customer problems that could not be resolved during the initial contact.
Basic Qualifications
- High school diploma or equivalent
- Two to four years of relevant experience
- High school diploma or equivalent
- Two to four years of relevant experience
Preferred Skills/Experience
- Good knowledge of concepts, practices, policies and procedures of banking products and services
- Effective telephone and interpersonal skills
- Strong problem-solving and negotiation skills
- Ability to handle difficult customer calls
- Proficient computer navigation skills using a variety of software packages including Microsoft Office applications
- Ability to identify and resolve/escalate problems
- Good time management skills to maximize the number of clients that can be assisted while maintaining a high level of customer service
- Good knowledge of concepts, practices, policies and procedures of banking products and services
- Effective telephone and interpersonal skills
- Strong problem-solving and negotiation skills
- Ability to handle difficult customer calls
- Proficient computer navigation skills using a variety of software packages including Microsoft Office applications
- Ability to identify and resolve/escalate problems
- Good time management skills to maximize the number of clients that can be assisted while maintaining a high level of customer service
If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our .
Benefits :
We offer an exciting, fast-paced and diverse working environment with employees of many different nationalities. We provide benefits to help you protect your health and financial security; and give you peace of mind. We also invest in your career growth with development resources that give you the opportunity to stretch and shine.
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These jobs might be a good fit
Provides quality support in merchant disputes according to the VISA/MasterCard rules and regulations. Identifies, prepares, and processes merchant correspondence related to retrieval requests and chargebacks. Reviews merchant sales drafts to...
Description:
Job Description
Provides quality support in merchant disputes according to the VISA/MasterCard rules and regulations. Identifies, prepares, and processes merchant correspondence related to retrieval requests and chargebacks. Reviews merchant sales drafts to ensure compliance with credit card regulations. Researches chargeback cases and retrieval requests. Provides support for inbound merchant calls related to retrieval requests and chargebacks. Reviews merchant and issuer correspondence and uses all resources available to properly decision chargeback cases. Identifies problems associated with merchant disputes and department systems and properly escalates/communicates to a member of the Chargeback Management Team.
Basic Qualifications
- High school diploma or equivalent
- Typically one to two years of related experience
- High school diploma or equivalent
- Typically one to two years of related experience
Preferred Skills/Experience
- Basic working knowledge of bankcard or merchant disputes
- Ability to identify and resolve exceptions and to interpret data
- Ability to manage multiple tasks/projects and deadlines simultaneously
- Proficient computer navigation skills using a variety of software packages including Microsoft Office applications
- Effective verbal and written communication skills
- Basic working knowledge of bankcard or merchant disputes
- Ability to identify and resolve exceptions and to interpret data
- Ability to manage multiple tasks/projects and deadlines simultaneously
- Proficient computer navigation skills using a variety of software packages including Microsoft Office applications
- Effective verbal and written communication skills
Show more
These jobs might be a good fit
Find your dream job in the high tech industry with Expoint. With our platform you can easily search for Młodszy Specjalista Ds Reklamacji Kartowych opportunities at Us Bank in Poland. Whether you're seeking a new challenge or looking to work with a specific organization in a specific role, Expoint makes it easy to find your perfect job match. Connect with top companies in your desired area and advance your career in the high tech field. Sign up today and take the next step in your career journey with Expoint.