Jobs at Us Bank in Canada

Job Description

This position will be responsible for supporting Merrill Lynch Canada and our Custody clients across Equity and FICC events. Specifically process, communication and reconciliation of our Dividends, Coupons, Maturities and Tax plus support as needed for mandatory corporate actions.

Qualifications

• Brokerage and industry experience beneficial but not necessary.

• Canadian Securities Course beneficial but not necessary.

• Excel and process automation, Tax and product skills an asset

• Perform processing of Events, reconciliations, notifications and cash flows.

• Proven organizational and time management skills.

• Ability to work in a fast paced, deadline-oriented environment.

• Strong interpersonal skills to manage your relationships within custodian, and internal & external clients.

• Excellent communication skills, verbal and written.

• Demonstrated success working in a team environment.

• Ability to work collaboratively on projects and well as independently.

• Ability to work flexible hours, end of day is approximately 5:30pm.

Job Description

The Reconciliation team completes daily reconciliation of Global Bulk Payment and Wholesale Banknote Nostro accounts including funding of a sub set of accounts along with Visa integrated virtual account reconciliation. Conduct outreach to nostro accounts held globally for investigations related to debits/credits on the account for additional information, as required. Prepare GL entries, as required. Support Wholesale Banknote daily funding analysis reports. Position supports any ad hoc requests related to the accounts and monitoring of aging per GRG policies and procedures.

Reconcile Canada Branch Nostro accounts, aging transactions, certificaiton of account balances, preparing swift messages and other PNL, funding reports, and preparing daily/monthly reports including ahoc requests. This job is responsible for analyzing the day-to-day issues, researching, and providing resolution for various issues identified within a business unit. Key responsibilities include building new procedures, completing complex non-routine analytics, creating reports, and reviewing exception testing and processing. Job expectations include supporting continuous improvement of processes by identifying trends and understanding the operations environment.

Qualifications

• Prepare the daily P&L and Due From Limit reports

• Prepare and investigate the daily GFX variances and balancing reports

• Handle the daily bank account reconciliation

• Ensure assigned online support cases are completed

• Investigate and resolve outstanding items in a timely manner, adhering to policies and procedures

• Certify accounts on Frontier monthly

• Prepare monthly Revenue Payback and FATCA remittance

• Ensure quality service and effective and efficient operations support for internal business partners and external customers

• Prioritize daily tasks to ensure deadlines and deliverables are met

• Identify and implement process improvements

• Provide support to other departments and traders on reconciliation-related inquiries

• Supports the manager in documentation, implementation and mentoring of new process

• Representing department manager on meetings & projects during absences

• Act as a back up during team member's absence

• Perform audit walkthroughs and gathering of data and/or documents to support audit requests (internal/external)

• Perform other duties as assigned

Qualifications

• Experience in bank account reconciliation

• Experience with AS400/Global Bulk system an asset

• Accounting background required

• Solid computer skills including Excel and strong analytical skills

• Ability to work independently with minimal supervision; team player

• Ability to meet established deadlines in a fast paced environment

• Commitment to teamwork

• Demonstrated working knowledge of processes and procedures

• Excellent organizational skills

• Strong attention to detail and accuracy

• Availability to work shifts and statutory holidays if required

Job Description:

Job Description:

Produce system requirements and in alignment with standards and frameworks. Work in close partnership with various partners and stakeholders to elicit, analyze, document, communicate and manage functional and non-functional requirements.

CUSTOMER

• Leverage specialized domain, product, and systems knowledge to have a thorough understanding of the business, product, and vision; provide business-technology interaction subject matter expertise as well as recognize and drive the focus toward business value.
• Identify, document, and validate current state technologycapabilities/ecosystemand support stakeholders to design the desired future state; provide recommendations and/or direction based on the end-to-end customer experience when making decisions.
• Collaborate with key stakeholders to determine solutions, assess impact to existing work processes and systems, and how to manage the integration
• Translate business requirements into detailed functional specifications taking into account non-functional requirements
• Own and manage the traceability of system requirements through design and development, testing, and deployment; ensure the acceptance criteria demonstrates the changes to systems that will meet stakeholder expectations.
• Support testing teams in translating requirements and use cases into test conditions and expected results for product, performance, user acceptance, and operational acceptance testing
• Provides support/oversight and guidance in the delivery of technology requirements with focus on quality, reusability, scalability, and innovation.
• Promote innovation by applying subject matter expertise to generate forward-thinking ideas as well as critical thinking to find opportunities for improvement
• Provide operational / process-related analysis and support to various extents

SHAREHOLDER

• Adhere to existing processes/standards including requirements management technology delivery practices and standards, and business technology architecture, escalating issues as required
• Continuously enhance knowledge/expertise in own area and keep current with leading-edge technology trends/developments and develop expertise in TD services, applications, infrastructure, analytical tools and techniques that can contribute to effective solution development/delivery
• Continuously enhance knowledge of business domains and their products/services
• Support and contribute to change management planning and activities, including those that ensure operational readiness.
• Support implementation and post-implementation planning and activities.
• Support the development of business cases including benefits identification, RFI/RFP and service level agreements with vendors/suppliers consistent with technologyrequirements/guidelines
• Adhere to the TD code of conduct

EMPLOYEE / TEAM

• Participate fully as a member of the team, support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of issues/ points of interest.
• Provide thought leadership and/ or industry knowledge for own area of expertise in own area and participate in knowledge transfer within the team and business unit.
• Keep current on emerging trends/ developments and grow knowledge of the business, related tools and techniques.
• Participate in personal performance management and development activities, including cross training within own team.
• Keep others informed and up to date about the status / progress of projects and / or all relevant or useful information related to day-to-day activities.
• Contribute to team development of skills and capabilities through mentorship of others, by sharing knowledge and experiences and leveraging best practices.
• Lead, motivate and develop relationships with internal and external business partners / stakeholders to develop productive working relationships.
• Contribute to a fair, positive and equitable environment that supports a diverse workforce.
• Act as a brand ambassador for your business area/function and the bank, both internally and/or externally.

BREADTH & DEPTH:

• Advanced to Expert knowledge of system analysis process and techniques
• Advanced to Expert knowledge of systems and applications supported by the team including system components, functionality, interfaces, data flows, and business rules
• Advanced to Expert knowledge of enterprise technology delivery practices and standards and related expertise including design, development, testing and. delivery frameworks
• Advanced understanding of business supported and business analysis
• Provides leadership and guidance, makes recommendations, and collaborates with business and technology to ensure the technology solution meets the business needs
• Lead technology requirements management for high risk, strategic initiatives
• Identifies and leads problem resolution for complex technology requirements-related issues
• Leads and provides guidance on the identification, maintenance, and reporting of traceability of system requirements
• Works independently as the senior or lead system analyst and coaches/guides members within area of expertise
• Subject matter expert and consults with clients and/or project teams
• Reports to a Manager, Senior Manager, or Practice Lead

Key Responsibilities:

• Develop effective and efficient solutions byresearching/analyzingcurrent state system processes and defining technology solutions options / recommendations working closely with key technology partners

• Collaborate with key stakeholders to determine solutions, assess impact to existing work processes and systems, and how to manage the integration
• Translate business requirements into detailed functional specifications taking into account non-functional requirements
• Capture and document the traceability of system requirements through design and development, testing, and deployment; ensure the acceptance criteria demonstrates the changes to systems that will meet stakeholder expectations.
• Support testing teams in translating requirements and use cases into test conditions and expected results for product, performance, user acceptance, and operational acceptance testing
• Provides support/oversight and guidance in the delivery of technology requirements with focus on quality, reusability, scalability, and innovation.

Required Skills and Experience:

• 7+ years of relevant experience. Any length of CIAM/ Fraud experience is a nice to have.
• Leads system requirements management for moderate to high complexity/risk initiatives in alignment with strategies
• Commitment to applying advanced to expert knowledge of business technology delivery practices and standards and related expertise, including design, development, testing and project management.
• Advanced to expert knowledge of business analysis process and techniques, as well as system components, functionality, interfaces, data flows and business rules
• Ability to work independently as the senior or lead business analyst and coach or guide team
• Experience and comfort level acting as a subject matter expert and consultant

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals.

We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

In this role, you will:

• Process financial transactions like deposits, withdrawals, and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics
• Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters
• Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary
• Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner
• Connect personally with customers to advise them appropriately and clearly on banking solutions and processes
• Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development
• Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities
• Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence
  

Job Requirements:

• High School diploma and/or 1+ years of relevant experience
• Undergraduate degree or equivalent is an asset.
• Strong administration, organizational, planning and time management skills to work in a fast-paced environment.
• Hands on knowledge of using MS Office (Word, Excel, and Outlook) and internet.
• A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities.
• A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals.

We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Job Description:

In this role you will lead on major category initiatives and/or portfolios and execution of the sourcing mandate for assigned portfolio(s).

Provide professional and specialized support on a range of complex/major category initiatives and category portfolio.

CUSTOMER

• Act as liaison with business / executives and provide sourcing expertise and recommendations to business partners to optimize Sourcing strategies to enable TD and business specific objectives and goals
• Within category specialty, support business partners by contributing to governance programs and management programs
• Manage category and strategic sourcing strategies and initiatives that support TD and business partner needs and objectives as well as help to mitigate risks to the organization
• May provide guidance on Sourcing/outsourcing best practices
• Present research findings and make recommendations to management that support category and business partner strategies
• Leads supplier negotiations to maximize total cost of ownership in a given category and work with business partners

SHAREHOLDER

• Adhere to enterprise frameworks or methodologies that relate to sourcing activities for our business area
• Ensure respective sourcingprograms/policies/practicesare well managed, meets business needs, complies with internal and external requirements, and aligns with business priorities
• Consistently exercise discretion in managing correspondence, information and all matters of confidentiality; escalate issues where appropriate
• Ensure business operations are in compliance with applicable internal and external requirements (e.g. financial controls, segregation of duties, transaction approvals and physical control of assets)
• Participate in cross-functional /SSG enterprise / initiatives as a subject matter expert helping to identify risk / provide guidance for complex situations
• Conduct internal and external research projects; support the development/ delivery of presentations / communications to management or broader audience
• Conduct meaningful SSG analysis at the functional or enterprise level using results to draw conclusions, make recommendations, assess the effectiveness of programs/ policies/ practices
• Monitor service, productivity and assess efficiency levels within own function and implement continuous process / performance improvements where opportunities exists
• Lead / facilitate and/or implement actions / remediation plans to address performance / risk /governance issues
• Actively manage relationships within and across various business lines, corporate and/or control functions and ensure alignment with enterprise and/or regulatory requirements
• Keep abreast of emerging issues, trends, and evolving regulatory requirements and assess potential impacts
• Maintain a culture of risk management and control, supported by effective processes in alignment with risk appetite

EMPLOYEE / TEAM

• Participate fully as a member of the team, support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of issues/ points of interest
• Provide thought leadership and/ or industry knowledge for own area of expertise in own area and participate in knowledge transfer within the team and business unit
• Keep current on emerging trends/ developments and grow knowledge of the business, related tools and techniques
• Participate in personal performance management and development activities, including cross training within own team
• Keep others informed and up-to-date about the status / progress of projects and / or all relevant or useful information related to day-to-day activities
• Contribute to team development of skills and capabilities through mentorship of others, by sharing knowledge and experiences and leveraging best practices.
• Lead, motivate and develop relationships with internal and external business partners / stakeholders to develop productive working relationships.
• Contribute to a fair, positive and equitable environment that supports a diverse workforce
• Act as a brand ambassador for your business area/function and the bank, both internally and/or externally

BREADTH & DEPTH

• Expert level professional role requiring in-depth knowledge / expertise in Sourcing and procurement and working knowledge of broader related areas
• Integrates the broader organizational context into advice and solutions within own area
• Understands the industry, competition and the factors that differentiate the organization
• Applies best practices to implement process, product or service improvements
• Acts as a subject matter expert within their own area of specialty or a resource for others
• Leads projects of moderately to complex risk and resource requirements; may lead end-to-end processes or functional programs
• Contributes to setting standards within area of expertise
• Solves complex problems requiring analysis of multiple variables, including consultation with multiple stakeholders
• Uses advanced methods to contribute to new solutions and recommend standards against which others will operate
• Impacts a range of functional programs and operations across own and related teams
• Interprets guidelines, standards, policies and results of analysis to inform decision making at senior levels
• Builds stakeholder alignment in leading projects and activities; may provide process and subject matter advice at senior levels
• Works independently as the senior technical lead and guides others within area of expertise
• Identifies and leads problem resolution for complex issues at all levels
• Generally reports to a Manager or above

EXPERIENCE AND / OR EDUCATION

• Post-Secondary Education and / or
• 5+ years of related experience

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals.

We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Job Description:

Department Overview:

Job Description:

In this role, you will:

· Process financial transactions like deposits, withdrawals, and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics

· Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters

· Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary

· Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner

· Connect personally with customers to advise them appropriately and clearly on banking solutions and processes

· Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development

· Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities

· Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence

Job Requirements:

· High School diploma and/or 1+ years of relevant experience · Undergraduate degree or equivalent is an asset. · Strong administration, organizational, planning and time management skills to work in a fast-paced environment. · Hands on knowledge of using MS Office (Word, Excel, and Outlook) and internet. · A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities. · A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals.

We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Job Description:

Key Accountabilities Include

• Provide guidance to the Business on identification of critical data and critical data elements
• Provide guidance and oversight on the business' metadata management and data quality tasks
• Provide guidance and oversight on the business' data retention and disposition tasks
• Partner with technology and architecture stakeholders to drive effective data activities for business
• Act as a SME and/or research and analyze data issues, remediate and implement changes in various data councils and other forums on behalf of their business
• Provide specialized data governance / management advice / support to management / leadership and respective teams for area(s) of specialization with industry, external and internal, enterprise and business awareness; understand trends, identify issues and opportunities and provide recommended action to management
• Manage a set data governance work activity requiring coordination across multiple areas
• Support / manage the integrated implementation of policies / processes / procedures / changes in across multiple functional areas
• Provide data governance expertise and/or input to projects/initiatives as a representative for area of specialization, and where necessary participate in identifying, designing and testing solutions and supporting implementation activities
• Participate in Segment Data Council meetings
• Support the identification of business data owners and business data SMEs for the LOB
• Facilitate socialization and training of the LOB data governance and data management community on data policies, procedures, tools, and templates

EXPERIENCE & EDUCATION

• Undergraduate degree or technical certificate and / or
• 5-+years of relevant experience

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals.

We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.