Technical Sourcer jobs at Uber

About the Role

As a TPM in this role, you will own and drive large, complex cross-team technical initiatives for Platform Engineering in one or more areas of Capacity, Platform Efficiency, Reliability, Cloud, modernization, and Security. Only a few and very high-impact programs at Uber will have TPMs assigned to them, and those programs require a cross-functional engagement among stakeholders and leadership to succeed.

Specifically, you will own the problem space, work closely with engineering leads to conceptualize solutions, organize/align multiple engineering teams for delivery, and drive execution leveraging KPIs. You will look for ways to standardize, ensure execution is efficient and consistent, and set accountability by tracking progress, resolving dependencies, identifying issues, evaluating risks, and communicating status to leadership and stakeholders. You will intrinsically act as a coach to engage and energize the product and engineering teams to achieve important goals.

What you will do:

1. Manage complex and large-scale cross-team, cross-functional initiatives. Interface with engineering managers and engineers to estimate work efforts, define milestones, and manage resources. Track progress, resolve dependencies, evaluate risks, and communicate status to upper management and program stakeholders. Engage and energize ‌project teams to achieve aggressive goals.
2. Proactively remove obstacles to drive momentum and progress. Identify communication gaps, manage issue escalations, and provide support to teams balancing competing priorities. Drive results proactively.
3. Understand technical implementation at the architecture level and propose technical alternatives when necessary. Ask questions that clarify priorities and push the team to be highly effective. Develop broad domain and technical knowledge.
4. Understand product compromises. Have the end customer in mind and be able to bridge between end customer and technical aspects with a data-driven approach to increase our efficiency.
5. Help manage the cross-functional strategic planning and business planning process, leading conversations with key stakeholders to develop concepts for strategic initiatives, and developing those into detailed program / project plans (including roadmaps, funding planning, resource planning, clear objectives, measurable outcomes, and hiring goals).
6. Continuously improve and scale the organization. Implement continuous improvements to the engineering organization and the program management process. Share program/project process frameworks, tools, and best practices that can be adopted throughout the organization. Improve product development and delivery. Mentor project management skills within our engineering leadership team.

* Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to .

About the Role

You will partner closely with teams across Data Platform, Infrastructure, Engineering Security, Product, and Legal, serving as the connective tissue across disciplines to deliver secure, compliant, and scalable solutions. This role requires strong technical depth, strategic program ownership, and a proactive leadership mindset.

As a TPM, you will own the problem space end-to-end, working closely with engineering and product leaders to define and drive solution strategy. Lead high-impact, cross-functional initiatives, coordinating efforts across multiple engineering teams to deliver secure outcomes. Establish and track clear program milestones, KPIs, and success metrics to ensure accountability and transparency. Proactively identify risks, resolve dependencies, and escalate issues as needed to keep execution on track.Drive operational rigor by standardizing best practices, improving execution efficiency, and enabling consistent, repeatable program delivery. Deliver clear and concise executive communications, including regular program updates to senior leadership and stakeholders.

What the Candidate Will Do:

• You are a strategic, execution-focused TPM who can fluidly move between big-picture thinking and detailed program execution. You lead complex, cross-functional security initiatives — often with tight deadlines and high ambiguity — and are a trusted connector across the company. Intuitive, driven, organized, and direct, you build strong relationships with stakeholders at all levels, identify communication gaps early, and create clarity in fast-moving environments. You bring empathy and integrity to tough conversations and establish trust through consistent delivery and follow-through.
• Lead large-scale security programs that span teams, organizations, and technical stacks. You work with engineering leaders to define scope, estimate work, set milestones, and manage cross-functional dependencies across product, legal, and operations teams.
• Driving clarity and execution, using KPIs, milestones, and risk assessments to track progress. You proactively remove obstacles, manage escalations, and help teams stay focused on outcomes.
• Understanding technical systems and trade-offs at the architectural level. You ask the right questions to clarify priorities, evaluate alternative solutions, and enable teams to deliver secure, scalable systems.
• Balancing user needs with technical constraints, especially in high-impact security areas such as access control, infrastructure resilience, incident response, and compliance. You make data-driven decisions with end-user trust in mind.
• Owning strategic and operational planning cycles, helping lead cross-functional discussions that shape long-term roadmaps, investment planning, hiring goals, and organizational alignment.
• Scaling best practices across the organization, improving how we run programs and ship secure systems. You contribute to building reusable program frameworks and mentor TPMs and engineering leaders in program management excellence.
• Communicating effectively at all levels, including regular updates to executives and stakeholders that highlight progress, surface risks, and reinforce accountability

Basic Qualifications:

• 5+ years of experience as a Technical Program Manager or Engineering Manager in security-focused roles, or in adjacent areas such as infrastructure, platform engineering, or data systems.
• Strong understanding of security domains such as application security, cloud security, offensive security, compliance, data protection, and broader enterprise security use cases.
• Proven track record of driving complex, cross-functional programs from inception to launch.
• Familiarity with cloud and data infrastructure, offensive security, application security, and software development lifecycle (SDLC).
• Excellent written and verbal communication skills, with the ability to influence technical and executive stakeholders.
• Technical degree with years of software development experience and exposure to large scale infrastructure in a distributed environment
• Solid technical aptitude and an ability to understand technical designs, challenges, and risks. Engineers enjoy working closely with you.
• Excellent written and verbal communication skills and exceptional emotional intelligence.
• Proven strong cross-team and cross-org stakeholder management.
• Analytical and truth seeking. Ability to understand complex concepts and make reasoned decisions objectively.
• Metrics driven: Experience determining effective program KPI’s and using them to measure program success and issues.
• Strong organizational skills to juggle many tasks without losing sight of the highest priority items.
• Excellent in identifying process gaps, measuring progress, and balancing engineering and product efficiency with process overhead.

Preferred Qualifications:

• Experience with large-scale security migrations and secure software deployments in dynamic, multi-language microservices environments.
• Experience developing and supporting automated approaches for implementing and testing security controls within microservice and DevOps workflows.
• Background in security engineering, cloud/infrastructure security, or managing security-focused engineering teams.

For San Francisco, CA-based roles: The base salary range for this role is USD$180,000 per year - USD$200,000 per year.

For Sunnyvale, CA-based roles: The base salary range for this role is USD$180,000 per year - USD$200,000 per year.

About the Role

This role requires a proactive, results-driven individual who thrives in an environment of innovation and collaboration. You’ll work alongside Account Executives and cross-functional teams to ensure a seamless customer experience from the initial contact to onboarding.

• Lead Generation & Prospecting:
  • Generate new leads through email campaigns, LinkedIn prospecting, and cold calling.
  • Identify and qualify outbound leads to ensure alignment with Uber Health's value proposition.
• Customer Qualification & Onboarding:
  • Conduct initial customer calls via Zoom to assess needs and potential fit before handing off to Account Executives (AEs).
  • Work closely with AEs to implement light onboarding and troubleshoot technical issues during initial setup.
• Collaboration & Handoff:
  • Partner with cross-functional teams, including Account Managers and Customer Support, to deliver a seamless customer experience.
  • Ensure a “white glove” handoff of qualified inbound leads to AEs for continued relationship building and growth.
• Pipeline & Reporting:
  • Build and maintain a qualified sales pipeline to drive revenue opportunities.
  • Collaborate with the sales team to meet and exceed individual and team quotas.

• 1 year of technology sales experience, or equivalent skills and accomplishments in a related role required
• Experience in engaging with health systems or government organizations.
• Proficiency in virtual sales tools and techniques.
• Experience using platforms like ZoomInfo, Groove/Sales Loft, LinkedIn Sales Navigator, and Excel/Google Sheets.
• Ability to thrive in an ambiguous work environment and adapt to shifting priorities.
• Open to feedback and eager to grow in a collaborative environment.

• Familiarity with Health System operations, clinical workflows, and decision-making hierarchies.
• Experience prospecting into decentralized enterprises.
• Knowledge of RFP/RFI/RFQ processes and GPO contracting.
• Demonstrated success as a “white space” hunter within enterprise sales.
• Full sales cycle experience, from prospecting to closing.
• Bachelor’s degree or equivalent experience.

For Chicago, IL-based roles: The base salary range for this role is USD$71,500 per year - USD$79,750 per year.

For San Francisco, CA-based roles: The base salary range for this role is USD$79,500 per year - USD$88,500 per year.

What You'll Do

• Oversee and manage the monthly and quarterly (insurance) accounting close, working closely with Uber’s core accounting operations team, as well as relevant 3rd party accounting teams.
• Review the work of other supporting members of the Insurance accounting team.
• Proactively address and resolve operational accounting issues, such as ensuring the timely processing of AP payments and correctly identifying GL account strings for all financial activities.
• Drive process and system improvements with respect to the insurance accounting close.
• Partner with insurance teams (insurance operations, actuarial, claims, stratfin) to implement accounting process changes.
• Prepare accounting memos related to insurance-specific programs, working with Uber’s Technical Accounting team.
• Manage the external audit work pertaining to: 1) Uber’s insurance accounts and activity, and 2) Uber’s stand-alone reinsurance captive’s financial statements.

Basic Qualifications

• A minimum of 5 years accounting experience, including Big 4 (or national audit firm)
• Insurance industry experience
• Extensive knowledge of US GAAP, especially pertaining to insurance accounting
• Experience auditing, implementing or operating in a SOX 404 environment

Preferred Qualifications

• 7 years of accounting experince
• Audit manager experience in the insurance industry
• Insurance industry experience
• Manager or above public accounting background at a Big 4
• CPA
• Experience with managing month end close activities
• Experience with Oracle, Blackline
• Strong Excel skills, comfortable with very large data set volume
• Ability to execute in a dynamic environment
• Excellent leadership skills
• Experience with managing system implementation(s)

For San Francisco, CA-based roles: The base salary range for this role is USD$149,000 per year - USD$166,000 per year.

You will be eligible to participate in Uber's bonus program, and may be offered an equity award & other types of comp. You will also be eligible for various benefits. More details can be found at the following link .

About the Role

- - - - What the Candidate Will Do ----

1. Lead the end-to-end delivery of complex, high-impact technical programs — from concept through launch and continuous improvement — focused on identity verification and trust-related initiatives across Uber’s global platform.
2. Partner closely with Engineering, Product, Design, Data Science, Legal, Operations, Business Development, and third-party identity verification vendors to deliver scalable, intuitive, and secure identity solutions, including earner onboarding verification, verification badges, and compliance workflows for restricted items.
3. Proactively identify risks, fraud vectors, privacy concerns, and system bottlenecks; drive resolution before they impact user trust, platform safety, or program timelines.
4. Facilitate cross-functional planning by defining clear program scope, aligning on priorities, sequencing work across teams, and effectively managing dependencies and tradeoffs.
5. Define and monitor key success metrics to measure impact on trust, safety, and user experience, ensuring that programs deliver meaningful and measurable outcomes.
6. Serve as a central point of coordination across regional and global teams, aligning technical and operational workstreams to ensure consistent and timely execution.
7. Drive operational excellence by strengthening program delivery processes, improving communication practices, and fostering a culture of accountability and continuous improvement.

- - - - Basic Qualifications ----

1. Bachelor’s degree in Computer Science, Engineering, or a related quantitative field, or equivalent practical experience.
2. 8+ years of experience as a Technical Program Manager or Engineering Manager in software or systems development.
3. Proven success in managing the end-to-end delivery of complex technical programs, ideally in the identity, trust & safety, security, or risk/fraud prevention domains.
4. Strong technical acumen, with experience in distributed systems, API integrations, microservice architectures, and cross-platform technologies.
5. Experience working with or integrating third-party identity verification solutions (e.g., KYC, liveness, document capture, biometrics).
6. Exceptional communication and stakeholder management skills, with the ability to influence across engineering, product, legal, and operational teams.
7. Deep understanding of project/program management methodologies (Agile, Waterfall) and fluency with modern collaboration tools (e.g., Jira, Asana, Confluence, Slack).

- - - - Preferred Qualifications ----

1. Proven track record of launching mission-critical products in domains such as identity verification, trust & safety, fraud prevention, or security, preferably in large-scale consumer platforms or regulated industries.
2. Experience navigating privacy, security, compliance, and regulatory frameworks (e.g., KYC, GDPR, data protection) across multiple markets.
3. Hands-on experience working with third-party identity vendors and technologies (e.g., document verification, biometric authentication, liveness detection).
4. Strong analytical and data-driven decision-making skills; adept at defining, tracking, and evolving program KPIs to measure impact on trust, safety, and user experience.
5. Demonstrated success leading large, cross-functional, and globally distributed initiatives in fast-paced and ambiguous environments.
6. Skilled in strategic planning, resource allocation, risk management, and stakeholder coordination across technical and non-technical teams.
7. Exceptional multitasking and prioritization abilities, with a track record of executing and scaling multiple programs in parallel.

* Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to .

About the Role

Within Uber, the Global Fix Experience (GFX) team operates at the convergence of two organizations — support and engineering — to serve three key functions:

1. Identifying system issues by monitoring signals
2. Analyzing bugs reported by customer-facing teams
3. Coordinating incident response protocols during outages

As part of the GFX Team, you will:

1. Identify the root cause or confirm an existing diagnosis
2. Conduct deep-dive analyses (cross-testing, reproducing issues)
3. Document your findings while detailing your rationale and referencing relevant resources
4. Escalate the matter to the appropriate team to ensure timely resolution while maintaining a respectful and engaging interaction with stakeholders

What you'll do

1. Respond to bugs or outages quickly by analysing system issues and documenting Jira tickets
2. Triage systems issues, raise bugs and outages to Engineering or third party vendors as needed
3. Deep-dive to identify root causes, reproduce and validate issues using investigative tools
4. Log recurring bugs, analyze data to identify patterns, generate reports, provide insights and update documentation
5. Build domain expertise in Uber tools, apps, product, business verticals
6. Suggest initiatives to streamline processes and operations via continuous improvements

Basic Qualifications

1. Critical thinking, attention to details and problem-solving
2. Organizational skills, proactive mindset with sense of ownership
3. Can-do attitude with a willingness to learn all along the way
4. Fluent in english with excellent written and verbal communication
5. Jira and Google Suite proficiency, good knowledge of IT systems
6. Good Stakeholder Management, Teamwork and Cooperation
7. Schedule flexibility to work early, late, or weekend shifts

Preferred Qualifications

1. 1 year experience in the current role
2. Bug identification, triaging, bug reproduction, debugging, and outage identification, IT incident management
3. Software/Application tech issues investigation, problem identification, reporting observations to the tech team and getting them fixed,
4. Data analytics/science experience with insights, and intermediate Structured Query Language (SQL) and coding experience,
5. Uber Operations experience specializing in heavy investigations, end-to-end support to customer concern resolution and heavy mastery of Uber domain, app, and tools,
6. Customer Support in an IT/tech company

* Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to .

In this pivotal role, you will drive structure, foster seamless cross-team collaboration, and enable the modernization of critical infrastructure platforms. Your leadership will directly enhance efficiency, improve reliability, and accelerate new product development efforts across Uber. You'll be expected to navigate fluidly between high-level strategic vision and detailed execution, contributing at an individual level where needed, and significantly elevating the TPM skillset across a diverse range of levels and domains within the organization.

As a Senior Manager, TPM, you will be instrumental in:

• Strategic Program Leadership:

  • Lead the end-to-end management of highly complex, multi-functional technical programs from concept to delivery.
  • Partner closely with engineering leadership and product teams to define ambitious goals, estimate work efforts, establish clear milestones, and manage resource allocation effectively.
  • Contribute significantly to the multi-functional strategic planning and business planning process, leading discussions to develop concepts for strategic initiatives and translating them into detailed program/project plans.

• Execution & Delivery Excellence:

  • Oversee all aspects of project progress, proactively identifying and resolving dependencies, evaluating technical risks, and communicating status with precision to upper management and project teams.
  • Proactively identify and remove obstacles, ensuring momentum, progress, and impactful results.

• Collaboration & Communication:

  • Act as a critical bridge and connector across the company, clarifying priorities and fostering highly effective collaboration among diverse engineering teams.
  • Identify communication gaps, manage issues, address team concerns, and provide robust support to teams balancing competing priorities.

• Team Development & Mentorship:

  • Coach and mentor a team of TPMs, guiding them to achieve and exceed expectations, develop broad domain and technical knowledge, and foster a culture of continuous improvement.
  • Actively contribute to raising the overall TPM skill set and maturity across various levels and domains within the engineering organization.

• Process Improvement & Best Practices:

  • Drive continuous improvements to the engineering organization's processes and the overall program management framework.
  • Share program/project process frameworks, tools, and standard methodologies that can be adopted and scaled throughout the organization.

Experience:10+ years of progressive experience in technical program management and/or software development leadership.

Technical Acumen:Demonstrated technical proficiency with a strong ability to understand complex technical architectures, identify challenges and risks, and propose viable alternatives.

Domain Expertise:Strong experience in one or more large-scale distributed systems and/or Core Infrastructure systems, such as:

• Online storage and database systems (SQL and No-SQL)
• Search systems
• Data Lake ecosystems (e.g., large-scale Data Analytics using object storage, YARN/Kubernetes, Spark, Presto, etc.)
• Foundational control planes like Kubernetes
• Core Infrastructure systems such as software networking

Bachelor's degree in Computer Science, Engineering, or a related technical field.

• Hands-on Development: Prior experience as a software developer, including writing, testing, and deploying code. This experience will provide a deeper understanding of the engineering lifecycle and challenges.
• Advanced Degree: Master's degree or Ph.D. in a technical field.

* Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to .