Senior Program Manager Safety Support jobs at Uber
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834 jobs found
23.06.2024
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Uber Senior Program Manager Safety Support United States, West Virginia
Proven experience: whether it be in a start up, bank, consultancy, or corporate, you are someone who loves driving change in a fast-paced environment. Experience with optimisation, processes, systematic organization,...
Provide project and key stakeholder alignment on initiatives to ensure they are connected to the larger Safety Support goals; ensuring projects and products are properly defined and scoped. Identify opportunities...
Manage agents and team leaders on the ground while maintaining connection and engagement with cross functional teams in the APAC and Global COE (Center of Excellence). Lead the creation of...
At Uber, providing excellent customer support to our users is a core feature of our product experience. As a Safety Support Program Manager, you will be responsible for listening to...
Handle a high volume caseload of urgent and critical incident types. Providing thorough, detailed investigations using various support platforms (email, chat, phone) to develop case details, analyze evidence, and present...
Problem Solving: Proactively identify and address emerging issues that could adversely affect the business. Utilize your analytical skills to measure the impact of these issues, advocating for well-resourced and scalable...
Strategy: Develop and drive a comprehensive safety strategy across all lines of business, including ridesharing and delivery. Stay ahead of industry trends and identify opportunities to enhance safety measures. Leadership:...
Proven experience: whether it be in a start up, bank, consultancy, or corporate, you are someone who loves driving change in a fast-paced environment. Experience with optimisation, processes, systematic organization,...
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