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25.07.2024
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Uber Quality Specialist II United States, West Virginia
Monitor and evaluate quality for our BPO. Focus on data integrity. Produce the best results. Become an "expert" on support processes and make recommendations towards next steps based on rider...
QA Audits : Perform targeted quality reviews in order to identify and action on areas of opportunity in the support process. Alignment Compliance : Consistent attendance to all audit calibration...
Make it easy for Customers to shop and have confidence in what they’re purchasing. Make it easy for Shoppers to locate, select, and deliver the correct products. Make it easy...
Deliver end to end TM and SS activities relating to Taiwan customers. Review documentation and case as a whole using Uber tools and external sources,. Review information related to Partner’s...
Provide world class customer support through emails and phone calls for users. Handle the escalation from the Customer Service Team. Help users troubleshoot any issues they experienced. Be the advocate...
Perform investigations and make recommendations to relevant stakeholders using guidelines. Complete data and Root cause Analysis and provide corrective and preventive action items. May present findings to stakeholders. Identify and...
QA Audits : Perform targeted quality reviews in order to identify and action on areas of opportunity in the support process. Alignment Compliance : Consistent attendance to all audit calibration...
Monitor and evaluate quality for our BPO. Focus on data integrity. Produce the best results. Become an "expert" on support processes and make recommendations towards next steps based on rider...
Discover your dream career in the high tech industry with Expoint. Our platform offers a wide range of Quality Specialist Ii jobs opportunities, giving you access to the best companies in the field, like Uber. With our easy-to-use search engine, you can quickly find the right job for you and connect with top companies. No more endless scrolling through countless job boards, with Expoint you can focus on finding your perfect match. Sign up today and follow your dreams in the high tech industry with Expoint.