Brokerage Client Service Associate jobs at Truist

Are you an ambitious individual looking for an exciting role in Truist's tech industry? Then the Brokerage Client Service Associate role is the perfect fit for you! At Truist, the Brokerage Client Service Associate position is responsible for handling customer inquiries, fulfilling requests, and responding to complaints from clients in all aspects of the business. This includes, but is not limited to, account services, reporting, trading and brokerage. This role requires an individual with an in-depth knowledge of the current landscape of brokerage practices and requirements. You will be responsible for providing consultation to clients on related topics such as market trends, investment opportunities, and new products. Additionally, you will interact with clients through multiple channels including email, live chat and telephone. You should have excellent customer service skills, an ability to remain calm in difficult situations, excellent communication skills, proficient computer skills, and a keen eye for detail. You should also have sound financial knowledge, an ability to think on your feet, and the ability to effectively explain complex financial concepts in ways that are easy to understand. If you share our commitment to excellence and are looking for an opportunity to join an innovative and collaborative team, we want to hear from you! Join Expoint, the tech industry's job search platform, today and take the first step on your journey to becoming our next Brokerage Client Service Associate.