Relationship Banker Senior - Dave Lyle Blvd jobs at Truist in United States, Rock Hill

Regular or Temporary:

English (Required)

1st shift (United States of America)The Senior AI Risk Oversight Manager provides leadership and drives the successful implementation of the AI Risk Oversight Program in the second line-of-defense (2LoD) including management of applicable roles and responsibilities. Ensures that resources, expertise, processes, practices, tools, and overall capabilities are effectively positioned and aligned to execute and deliver against the Program’s goals and objectives.
This position reports to the Head of AI Risk Oversight. This position will also work closely with the first line Enterprise Data, AI & Analytics (EDA) to effectively plan, synchronize activities, and deliver against the top Program priorities, goals and objectives.

Essential Duties and Responsibilities

Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.

1. Drive execution of AI Risk program activities from inception to completion, ensuring alignment with organizational goals and objectives, including but not limited to oversight of identification, mitigation, validation and monitoring of transverse AI risk (e.g., technology, data, operational, compliance, teammate).

2. Coordinate and communicate with stakeholders at all levels to ensure program success and address any issues or concerns.

3. Provide informal leadership to others in a matrixed environment.

5. Provide aggregation of risk metrics, status reporting and escalation as needed.

6. Serve as a subject matter expert and steward of the AI Risk Framework to aggregate and report AI risk metrics.

7. Strengthen and sustain proactive risk culture through conducting effective risk focused management and partnership routines with internal partners. Interface with senior leaders and key partners across the organization.

8. Provide review and challenge of maturity and adequacy of first line-of-defense (1LoD) risk program execution.

9. Monitor legal, regulatory, compliance and audit matters for assigned risk oversight area(s) and ensure timely action; Embed AI-related risk considerations in policies and governance routines.

10. Drive adherence monitoring to AI policies and procedures to ensure compliance with regulatory standards.

Required Qualifications:

The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Bachelor's Degree or an equivalent combination of education and experience.

2. Ten+ years of banking, technology, operations or risk management experience.

3. Experience with AI lifecycle governance and risk assessment methodologies.

4. Knowledge of AI regulatory frameworks and compliance standards.

5. Strong business acumen/knowledge, management experience, problem solving, critical thinking, influencing and decision-making skills.

6. Experience operating independently and navigating ambiguity to deliver value.

7. Excellent interpersonal and communication skills demonstrating the ability to establish credibility with all levels of management effectively.

8. Demonstrated ability to organize and manage complex initiatives and deliver high-quality, executive level work products.

Preferred Qualifications:

1. Advanced degree in a related field (e.g., Computer Science, Data Science, Risk Management).

2. Familiarity with financial services technology-related laws, rules, regulations, and risk management standards (e.g. Federal Financial Institutions Examination Council (FFIEC), Control Objectives for Information and Related Technology (COBIT), Information Technology Infrastructure Library (ITIL)). Familiarity with risk measurement approaches including development of Key Risk Indicators and thresholds and associated reporting and analytics tools (e.g. Tableau). Familiarity with enterprise Governance Risk and Compliance (eGRC) platforms and tools (e.g., RSA Archer) Professional certifications in AI or risk management (e.g., CRISC, CISM).

Regular or Temporary:

English (Required)

1st shift (United States of America)
Please review the following job description:

ESSENTIAL DUTIES AND RESPONSIBILITIES
Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.
1. Exercises advanced proficiency with routine client maintenance requests, problem resolution and advanced sales functions regarding deposit, credit, convenience and other product and service lines.
2. Contributes to meeting or exceeding client service as well as individual and branch sales targets by offering products and services with a focus on developing, expanding and retaining relationships.
3. Supports team sales process by conducting consultative conversations and acting upon or referring more complex client needs or financial goals to other internal specialists.5. Commits to advancing individual knowledge of sales techniques and product knowledge to better serve consumer and business clients by attending sales, service and product knowledge meetings, applicable training classes and web-based learning.
6. Advises on consumer lending options and takes loan applications.
7. Adheres to internal controls, operational procedures and risk management policies. Stays informed of all changes in policies and procedures to ensure compliance with current guidelines.
8. Ensures a consistent client service experience by engaging clients with smiling, courteous conversation while conducting transactions and uncovering needs. This may include handling teller transactions and sharing responsibility for greeting clients and helping them navigate within the branch.
QUALIFICATIONS
Required Qualifications:
The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. High school diploma or equivalent education
2. 2 years of client sales and service experience
3. Experience with sourcing and prospecting for new clients and client relationship building
4. Excellent interpersonal and communication skills, including a desire to interact with clients and prospects
5. Demonstrated proficiency in basic computer applications, such as Microsoft Office
6. Must be SAFE (Mortgage Licensing Act) compliant within 30 days of employment in this role, including new or transfer of registration and applicable NMLS background check which includes meeting applicable financial responsibility, character, credit fitness and criminal background standards. Successful candidates must also meet ongoing regulatory requirements
7. Ability to multi-task under time constraints
8. Ability to travel to accommodate temporary staffing needs as required to include temporary assignment or locale changes
9. Ability to work weekends and/or extended hours with occasional travel and overnights may be included

Preferred Qualifications:
1. Associate’s degree or higher
2. Demonstrated ability to handle multiple priorities under time constraints
3. Excellent verbal and written communication skills
4. Ability to respond in a professional manner with a high level of service quality
5. Experience with discussing, recommending and selling various deposit, credit and retirement products to consumer and small business clients
6. Demonstrated ability in meeting or exceeding sales goals
7. General understanding of bank operations, policies and procedures