Software Engineer Ii - System Configuration jobs at Truist in United States, Richmond

Regular or Temporary:

English (Required)

1st shift (United States of America)

Essential Duties and Responsibilities

Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.

The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. Bachelor’s degree or equivalent education and related training or experience.
2. Two years of financial services and consumer/small business expertise or equivalent experience and/or performance
3. One year of previous branch leadership or management experience
4. Strong interpersonal, sales relationship and prioritization skills.
5. Strong written and verbal skills.
6. Must be SAFE Mortgage Licensing Act compliant within 30 days of employment in this role, including new or transfer of registration, and applicable NMLS background check.
7. Ability to inspire, lead and coach others.

1. Bachelor’s degree with a concentration in Business, Accounting, Finance or Banking
2. Graduate of Internal Leadership Development Programs

Regular or Temporary:

English (Required)

1st shift (United States of America)Responsible for processing bankruptcy information from the U.S. Bankruptcy Courts, Clients, Attorneys, and/or Trustees. Review and process accounts/cases through reports or queues in Workflow systems. Conduct research when needed or upon the direction of Management and/or Bankruptcy Officers. Thoroughly notate case and account statuses systematically to ensure all internal parties understand case dispositions. Understand the importance of risk mitigation practices and follow all internal guidelines to ensure the bankruptcy laws are adhered to.
Assist in the management of bankruptcy cases by:
• Ensure Proofs of Claim are filed accurately and timely.
• Prepare reaffirmation agreements as appropriate.
• Process daily mail and work critical event reports that are applicable to Truist accounts.
• Research loan documentation issues, loan balances, payments, charges and customer liability on all loan systems.
• Bankruptcy Phone Team Specialists with no prior bankruptcy and/or call center training. Take inbound calls from clients, attorneys, trustees, and other internal departments. Appropriately and accurately take calls and interpret client/third party needs. Complete tasks adhering to internal and bankruptcy guidelines. Communicate clearly and thoroughly with all parties.
• Bankruptcy Operations Team members exhibit mastery of Bankruptcy Production Specialist I roll.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.

Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time. 1. Research bankruptcy case information utilizing U.S. Bankruptcy Court web sites and other third party resources.
2. Knowledge of federal bankruptcy forms and how to complete them accurately by pulling needed information for loan systems and/or account documentation.
3. Communicate in verbal or written communication with attorneys and Bankruptcy Trustees as directed.
4. Bankruptcy Phone Team teammates require exceptional communication skills and the ability to show empathy in difficult situations.
5. Collect and compile information, data, and forms for management of bankrupt accounts.
6. Accurately update applicable loan systems with correct bankruptcy coding to ensure all bankruptcy legislation is adhered to.
7. Maintain a working knowledge of bankruptcy law and codes.
8. Maintain positive working relationships between peers and managers as well as clients, court personnel, attorneys, trustees, and other internal partners.
9. Train other Bankruptcy Production Specialists on current best practices. Includes training of new teammates into Bankruptcy Management.
10. Meet/exceed all performance metrics established by Bankruptcy and Default Management.
QUALIFICATIONS
Required Qualifications:
The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. High School diploma or equivalent
2. 12 months of bankruptcy or financial experience and/or…
3. Mastery of all skills expected at the Bankruptcy Production Specialist I role
4. Strong communications and analytical skills
5. Ability to learn and understanding bankruptcy procedures
6. Exceptional when participating in a team environment
7. Good verbal and written communication skills

Preferred Qualifications:
1. Associate’s paralegal degree or two years of legal secretarial or bankruptcy paralegal training
2. Prior experience working in a banking or corporate office environment

Regular or Temporary:

English (Required)

1st shift (United States of America)

Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.
1. Develop customized coding, software integration, perform analysis, configure solutions, using tools specific to the project or the area.
2. Lead and participate in the development, testing, implementation, maintenance, and support of highly complex solutions in adherence to company standards, including robust unit testing and support for subsequent release testing.
3. Build non-functional monitoring capabilities and provide escalated support for highly complex applications in production.
4. Build in and maintain security controls and monitoring in support of company standards.
5. Typically lead moderately complex projects and participate in larger, more complex initiatives.
6. Solve complex technical and operational problems. Act as a resource for teammates with less experience
7. May oversee the work of a small team.

The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. Bachelor’s Degree and six to ten years of experience or equivalent education and software engineering training or experience

2. In-depth knowledge in information systems and ability to identify, apply, and implement best practices
3. Understanding of key business processes and competitive strategies related to the IT function
4. Ability to plan and manage projects and solve complex problems by applying best practices
5. Ability to provide direction and mentor less experienced teammates. Ability to interpret and convey complex, difficult, or sensitive information

1. Master’s degree and ten+ years of experience or an equivalent combination of education and work experience

2. Knowledge of specific applications, technology platforms, programming languages, systems, or business segments

3. Banking or financial services experience. Knowledge of one or more of the following: Solid foundation in data structures, algorithms, and software design with strong analytical and debugging skills

4.Experience with Real Estate Servicing Technology

5. Good understanding of object-oriented programming using .NET

8. Experience with CI/CD pipelines for automated testing and deployments

9. Knowledge of other programming language such as Python, Java, HTML, CSS

10. Professional experience building high-quality apps or services from the ground up and scaling at an enterprise level

11. Experience with Open Source tools and frameworks

12. Experience with cloud technologies, such as AWS, Azure, or GCP

13. Knowledge in AWS Serverless services like Amazon EventBridge, ECS and Fargate

14. Knowledge in Terraform or any other IaC is preferred

15. Strong understanding of SOA and/or Open API methodologies and service architectures

16. Experience using web servers, application containers, caching technologies

17. Solid knowledge of relational database design and development (SQL, stored procedures, data modeling)

18. Experience with messaging systems (i.e., MQ and JMS)

19. Experience with build tools, such as Git, Maven, and Jenkins. Proven ability to write comprehensive unit and integration tests

Able to access and interpret client information received from the computer and able to hear and speak with individuals in person and on the phone.Able to work standard office equipment, including PC keyboard and mouse, copy/fax machines, and printers.Able to work all hours scheduled, including overtime as directed by manager/supervisor and required by business need.

Regular or Temporary:

English (Required)

1st shift (United States of America)Lead architect, build, and maintain continuous integration/continuous delivery framework services for existing, and new, software applications. The focus is on creating self-service systems, bootstrapping and teaching, while providing traditional production support for the pipeline platforms and framework.

Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.

1. Lead, guide, educate, and provide thought leadership to our delivery teams as related to their optimum adoption of DevSecOps practices and framework.
2. Champion the use of DevSecOps as a strategic asset of culture change to enhance the flow of business value to our clients.
3. Make informed decisions and determine which tool best fits any given situation based on proficiencies with multiple vendor products based on each of the above capabilities.
4. Develop and recommend DevSecOps best practices.
5. Use sophisticated, analytical thought to exercise judgment and design innovative solutions for the most complex components of the DevSecOps lifecycle.
6. Works independently, with guidance in only the most complex situations.
7. Provide technical and process guidance to junior team members.
8. Build and maintain the automation and streamlining of software delivery and operations for new or existing software applications through advanced proficiency and subject matter expertise in vendor tools in the DevOps lifecycle including:
a. Infrastructure as Code; Agile and Development Lifecycle Management; Source Code Management; Build Orchestration; Build Management; Artifact Repository Management; Behavior Driven Development; Test Driven Development; Automated Testing including Unit Testing, Integration Testing, Functional Testing, Smoke Testing, Regression Testing, Stress Testing, and Performance Testing; Static Code Analysis; Load and Performance Testing; Artifact Scanning; Database Schema Management, Orchestration and Recovery; Compliance Automation and Audit Trails; Configuration Management; Containers; Application Release Automation; Deployment Strategies and Patterns including Blue/Green Deployment, Canary Releases, and Rolling Releases; Logging and Log Analytics; and Performance Monitoring and Management.
9. Liaise with DevSecOps Center for Enablement (C4E) to ensure that Enterprise tools or practices are followed, and to share information about any team specific tools or practices that may benefit other teams.
10. Active participant with the Truist Agile Guild and Agile DevOps Communities of Practice.

The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. Bachelor's degree in Business or Computer Science and ten+ years of experience in software engineering or IT including at least four years of experience in a role in which the primary responsibility is git based application code development and/or DevOps Engineering and/or the development, maintenance, and support of CI/CD pipelines or appropriate combination of industry related professional experience and education
2. Foundational cloud architecture knowledge
3. Must demonstrate ability to write code
4. Must demonstrate ability to construct basic application build pipeline

1. Overall experience of 14+ years of IT experience with hands on experience with infrastructure builds.

2. Experience in Agile Delivery Methodologies such as Scrum and Kanban.

3. Experience in System Builds, Server Builds, System Administration, Patching, Upgrades, Backup, Disaster Recovery, Migration, Security, Performance Monitoring, and Fine-tuning on UNIX (Red Hat Linux, Oracle Linux & SUN Solaris) Systems.

4. Experience with AWS in managing enterprise scale solutions that leverage AWS services like EC2, SSM, EKS, S3, IAM, Route53, VPC, Autoscaling, CloudWatch, RDS, DynamoDB, Elastic Beanstalk.

5. Experience in using various network protocols like HTTP, UDP, POP, FTP, TCP/IP, and SMTP.

6. Experienced on containerization like Docker, Rancher, Kubernetes for CI/CD pipeline and workflow design.

7. Experience with installing, configuring, and supporting Red Hat OpenShift with Ansible and Terraform.

8. Proficient in setting up Jenkins and enabling CI/CD process using GitHub and Jenkins integration.

9. Experienced in High Availability (HA), Disaster recovery (DR) strategies.

10. Experience with Dynatrace and Splunk

11. Expert in Installing, configuring, and maintaining Apache/tomcat, samba & send mail, Web Sphere Application Servers.

12. Experience in installation and configuration of WebLogic, WebSphere, Apache, JBoss, I Planet, LDAP, and mail servers.

13. Experience supporting 24x7 production computing environments.

14. Experience providing on-call and weekend support

15. Familiarity or experience with Actimize, Fircosoft, Archer and SAS.

16. Strong stakeholder management skills.

17. Team management skills and vendor resource management experience (onshore and offshore).

Regular or Temporary:

English (Required)

1st shift (United States of America)The Senior Consultant Enterprise Corporate Programs will play a key role in supporting strategy, operations, and continuous improvement of multiple corporate program categories. This role is designed for a proactive, detail-oriented professional with strong analytical, data driven and project management skills. Responsibilities may include managing or assisting with program categories including branded merchandise, business supplies, and expense management. Process Analysis: Evaluate existing processes in corporate services to identify inefficiencies and recommend improvements.
 Policy Advisement: Provide insights and recommendations on policy development to enhance compliance and operational efficiency.
 Financial Analysis: Conduct financial analyses to identify spending patterns and opportunities for cost reduction within corporate services.
 Project Support: Assist in implementing new initiatives or technologies aimed at improving corporate services operations. Special projects as needed add in.
 Report Generation: Assist with report generation and system reconciliations.
 Partners with appropriate departments across the organization.Required Qualifications

Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.

1. Process Analysis: Evaluate existing processes in corporate services to identify inefficiencies and recommend improvements.
2. Policy Advisement: Provide insights and recommendations on policy development to enhance compliance and operational efficiency.
3. Financial Analysis: Conduct financial analyses to identify spending patterns and opportunities for cost reduction within corporate services.
4. Project Support: Assist in implementing new initiatives or technologies aimed at improving corporate services operations. Leads and assist with special projects as needed and assigned by leadership.
5. Report Generation: assist with report generation and system reconciliations.
6. Partners with appropriate departments/top level managers/executives across the organization as POC of contact for resources needed, compliance, policy adherence.
7. First escalation point in resolving conflict inquiries with business units.
8. May assist with general inquiry corporate program inbox when needed to provide education, ensure compliance, general assistance.

Required Qualifications:
The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Associates degree in accounting or business administration, or equivalent education related training.
2. 3+ years of experience in Enterprise Corporate Programs.
3. 2+ years in change management, project management with a focus on supply chain management, corporate travel, finance, digital systems or banking.
4. Ensure compliance with company policies by reviewing and addressing requests for exceptions while communicating decision clearly and empathetically to the teammate.
5. Able to clearly share ideas and information for improvement of the program regarding streamlining, cost savings, policy improvements.
6. Previous history of contributions to special projects in improving processes and cost savings.
7. Proficiency in Microsoft Office – strong proficiency in Excel and Powerpoint.

Preferred Qualifications:
1. Proficiency in Concur Software
4 days in office/1 day remote

Regular or Temporary:

English (Required)

1st shift (United States of America)Responsible for sending foreclosure letters, referring loans to foreclosure and performing service member reviews. They are also responsible for creating foreclosure bids, reviewing foreclosure documents, and providing bidding instructions.

Essential Duties and Responsibilities

Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.

Required Qualifications:

The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

High school diploma or equivalent.Two or more years of experience in Mortgage, Operations, Default, Quality Assurance, or equivalent education.Knowledge of basic default servicing and mortgage systems.Basic knowledge of Microsoft Office including Excel formulas. Strong oral and written communication skills. Strong interpersonal, time management, organizational skills.Ability to work in a constantly changing and fast-paced environment.Strong analytical and decision making skills.Ability to understand and implement basic operating principles.

Preferred Qualifications:

Bachelor’s degree in appropriate field Mortgage default experience General knowledge of GSE servicing guidelines General knowledge of mortgage applications

☐ Standing

Choose an item.

Choose an item.
þ Lifting(if checked, indicate pounds)

Up to 25 lbs.

Visual / Audio / Speaking

Able to access and interpret client information received from the computer and able to hear and speak with individuals in person and on the phone.

þ Travel

(Must select one)

IN OFFICE 4 DAYS/1 DAY REMOTE

Regular or Temporary:

English (Required)

1st shift (United States of America)Responsible for processing bankruptcy information from the U.S. Bankruptcy Courts, Clients, Attorneys, and/or Trustees. Review and process accounts/cases through reports or queues in Workflow systems. Conduct research when needed or upon the direction of Management and/or Bankruptcy Officers. Thoroughly notate case and account statuses systematically to ensure all internal parties understand case dispositions. Understand the importance of risk mitigation practices and follow all internal guidelines to ensure the bankruptcy laws are adhered to.
Assist in the management of bankruptcy cases by:
• Ensure Proofs of Claim are filed accurately and timely.
• Prepare reaffirmation agreements as appropriate.
• Process daily mail and work critical event reports that are applicable to Truist accounts.
• Research loan documentation issues, loan balances, payments, charges and customer liability on all loan systems.
• Bankruptcy Phone Team Specialists with no prior bankruptcy and/or call center training. Take inbound calls from clients, attorneys, trustees, and other internal departments. Appropriately and accurately take calls and interpret client/third party needs. Complete tasks adhering to internal and bankruptcy guidelines. Communicate clearly and thoroughly with all parties.
• Bankruptcy Operations Team members exhibit mastery of Bankruptcy Production Specialist I roll.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.

Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time. 1. Research bankruptcy case information utilizing U.S. Bankruptcy Court web sites and other third party resources.
2. Knowledge of federal bankruptcy forms and how to complete them accurately by pulling needed information for loan systems and/or account documentation.
3. Communicate in verbal or written communication with attorneys and Bankruptcy Trustees as directed.
4. Bankruptcy Phone Team teammates require exceptional communication skills and the ability to show empathy in difficult situations.
5. Collect and compile information, data, and forms for management of bankrupt accounts.
6. Accurately update applicable loan systems with correct bankruptcy coding to ensure all bankruptcy legislation is adhered to.
7. Maintain a working knowledge of bankruptcy law and codes.
8. Maintain positive working relationships between peers and managers as well as clients, court personnel, attorneys, trustees, and other internal partners.
9. Train other Bankruptcy Production Specialists on current best practices. Includes training of new teammates into Bankruptcy Management.
10. Meet/exceed all performance metrics established by Bankruptcy and Default Management.
QUALIFICATIONS
Required Qualifications:
The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. High School diploma or equivalent
2. 12 months of bankruptcy or financial experience and/or…
3. Mastery of all skills expected at the Bankruptcy Production Specialist I role
4. Strong communications and analytical skills
5. Ability to learn and understanding bankruptcy procedures
6. Exceptional when participating in a team environment
7. Good verbal and written communication skills

Preferred Qualifications:
1. Associate’s paralegal degree or two years of legal secretarial or bankruptcy paralegal training
2. Prior experience working in a banking or corporate office environment