Process Engineer Ii jobs at Truist in United States, Raleigh

Regular or Temporary:

English (Required)

Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.

• Participate in testing, implementation, maintenance, and escalated support of Truist's most complex solutions.

• Development includes but is not limited to customized coding, software integration, analysis, configuring solutions, or use tools pertinent to the area, project, or system to configure or generate a solution.

• Ensure adherence to company and industry standards. Provides technical consultation on extremely challenging or unusual situations.

• Write and run unit tests.

• Devise or modify procedures to solve complex problems considering computer equipment capacity and limitations, operating time, and form of desired results.

• Interpret internal/external business challenges and recommends best practices. Use sophisticated analytical thought to exercise judgment and identify innovative solutions.

• Mentor less experienced teammates to build technical expertise.

• Does not have management responsibilities. This position serves as the technical expert on the team and is often the strongest engineer, answering and solving the most complex, unusual issues, but does not have the skills nor the interest in management. Therefore, in the technical industry and many companies, this position is often aligned at the same level as an entry level manager. This creates a career path for an individual contributor to remain as an individual contributor and does not have to seek a management role for promotion/pay.

• In an Agile environment: Act as an Agile champion. Responsible for delivering high quality working software and automating manual/reusable tasks working directly, and consulting with, the business from the beginning of the design work. Leverage continuous engineering practices to deliver business value regarding effectiveness of the design. Actively participate in refining user stories. Responsible for development and developing unit testing, and supporting integration and functional testing. Responsible for providing warranty support and providing knowledge transfer to production support. Develop code in accordance with the acceptance criteria established by the Product Owner.

The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Bachelor’s degree and eight to twelve years of experience as a developer or equivalent education and related training or experience

• Deep specialized and/or broad functional knowledge

• Sound understanding of business and organizational strategies and processes

• Ability to interpret internal and external business challenges and recommend best practices

• Ability to lead complex projects

• Sophisticated analytical skills and the ability to solve complex technical and business problems

• Ability to influence others at senior levels to adopt a new perspective

Preferred Qualifications:

• Master’s degree and ten years of experience or an equivalent combination of education and work experience

• Banking or financial services experience

• Deep knowledge and experience with two or more of the following: Solid foundation in data structures, algorithms, and software design with strong analytical and debugging skills

• Professional experience building apps or services from the ground up and scaling at an enterprise level

• Experience with Open Source tools and frameworks

• Strong understanding of SOA methodologies and service architectures

• Experience using web servers, application containers, caching technologies

• Solid knowledge of relational database design and development (SQL, stored procedures, data modeling)

• Experience with messaging systems (i.e., MQ and JMS)

• Experience with build tools, such as Git, Maven, and Jenkins

Regular or Temporary:

English (Required)

ESSENTIAL DUTIES AND RESPONSIBILITIES

Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.

1. Serve as a key liaison between the Technology Delivery team and LOBs.

4. Establish project and work requests requirements using document, business process and workflow analysis. Ensure all stakeholders are involved in requirements gathering activities.

5. Facilitate requirements elicitation sessions and walkthroughs with appropriate stakeholders to plan, elicit, capture, analyze and validate business, functional and technical requirements

6. Perform current state analysis of existing business systems, applications and functions.

7. Prepare user interface diagrams, business process and workflow diagrams in support of small work requests (enhancements) or large scale project implementations.

8. Understand the long-term business objectives and suggest strategies to meet those objectives and introduce technical innovations, as needed.

9. Develop and maintain effective working relationships with business process owners and other stakeholders to develop acceptance criteria and a plan to facilitate user acceptance testing of a solution that meets the business requirements.

10. Assist/coordinate pre-planning activities (e.g. business case, project estimate, project risk assessment, stakeholder analysis, draft charter).

11. Facilitate routine meetings with business stakeholders to provide updates on in-flight initiatives.

12. Attend business unit management meetings, as needed.

13. Become deeply immersed and knowledgeable about core business functions, processes and workflows associated with assigned business areas and projects.

14. Observe and ensure strict adherence to all Technology and Truist policies and standards (e.g. Systems Development Life Cycle (SDLC), Change Management).

15.Coach and mentor junior level Business Analysts.

QUALIFICATIONS

Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.

Required Qualifications:

1. Serve as a key liaison between the Technology Delivery team and LOBs.

4. Establish project and work requests requirements using document, business process and workflow analysis. Ensure all stakeholders are involved in requirements gathering activities.

5. Facilitate requirements elicitation sessions and walkthroughs with appropriate stakeholders to plan, elicit, capture, analyze and validate business, functional and technical requirements

7. Prepare user interface diagrams, business process and workflow diagrams in support of small work requests (enhancements) or large scale project implementations.

8. Understand the long-term business objectives and suggest strategies to meet those objectives and introduce technical innovations, as needed.

9. Develop and maintain effective working relationships with business process owners and other stakeholders to develop acceptance criteria and a plan to facilitate user acceptance testing of a solution that meets the business requirements.

10. Assist/coordinate pre-planning activities (e.g. business case, project estimate, project risk assessment, stakeholder analysis, draft charter,budgets, metrics

11. Facilitate routine meetings with business stakeholders to provide updates on in-flight initiatives.

12. Attend business unit management meetings, as needed.

13. Become deeply immersed and knowledgeable about core business functions, processes and workflows associated with assigned business areas and projects.

14. Observe and ensure strict adherence to all Technology and Truist policies and standards (e.g. Systems Development Life Cycle (SDLC), Change Management).

15.Coach and mentor junior level Business Analysts.

Preferred Qualifications:

1. An understanding of current trends in technology

2. Ability to read, analyze and interpret technical data

3. Project Management Institute (PMI) or International Institute of Business Analysis (IIBA) certification

4. Proficient in the use of Microsoft Visio,PowerPoint and Excel graphs to prepare executive level presentations

Visual / Audio / Speaking

Able to access and interpret client information received from the computer and able to hear and speak with individuals in person and on the phone.

Manual Dexterity / Keyboarding

Able to work standard office equipment, including PC keyboard and mouse, copy/fax machines, and printers.

Able to work all hours scheduled, including overtime as directed by manager/supervisor and required by business need

Regular or Temporary:

English (Required)

Essential Duties Responsibilities:

Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.

• Gather, formulate and define requirements to solve intermediate to complex business problems.

• Provide technical team members and users with assistance solving application related problems, such as malfunctions and program problems.

• Analyze requirements, plan and design applications using techniques, such as structured analysis, data modeling and information engineering.

• Plan and execute appropriate testing (e.g. test plans, test cases, and test scripts) to comprehensively test assigned enhancements to business applications.

• Coordinate the installation and application enhancements and/or releases.

• Expand or modify applications to serve new purposes or improve work flow.

• Assess the usefulness of pre-developed application packages and adapt them to a user environment.

• Develop, document and revise flow chart’s system design procedures, test procedures and quality standards.

• Review and analyze applications, including performance results, to locate code problems.

• Oversee work products of other Systems Analysts and serve as project leaders for small-sized systems projects.

Required Qualifications:

The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Bachelor’s degree in Information Technology-related field, or equivalent education and related training

• Six years of experience or equivalent proficiency in application analysis and design

• Excellent verbal and written communication skills

• Ability to work independently or as a member of a team

• Ability to direct and train other team associates

• Demonstrated proficiency in basic computer applications, such as Microsoft Office software products

Preferred Qualifications:

• Core business/systems analyst skills, such as requirement gathering, wire framework, SQL, and APIs.

• Cloud knowledge – AWS, Azure or Google

• Creation of flow charts and process flows.

Regular or Temporary:

English (Required)

Essential Duties and Responsibilities

Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.

both major and minor, which are not mentioned below. Specific activities may change from time to time.
1. Performs problem tracking, diagnosis and root-cause analysis, replication, troubleshooting, and resolution for complex issues. In this capacity, performs programming and debugging activities.
2. Responds to issues in a timely manner by receiving and investigating incidents or service tickets.
3. Analyzes and observes trends with technical issues and develops recommendations for long- term improvements.
4. Documents all relevant end-user interactions and steps taken to resolve incidents.
5. Has occasional contact with end-users.
6. Communicates status of issue resolution to internal customers.
7. May engage and manage outside vendors.
8. Applies in-depth knowledge of application support and an understanding of best practices.
9. Typically leads moderately complex projects and participates in larger, more complex initiatives.
10. Solves complex technical and operational problems.
11. Acts as a resource for teammates with less experience.
12. May have people management responsibilities for a small team.

Required Qualifications:

The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Bachelor’s degree and five years of experience in systems engineering or administration or an equivalent combination of education and work experience

2. In-depth knowledge in applied enterprise information security technologies including but not limited to firewalls, intrusion detection/prevention systems, network operating systems, identity management, database activity monitoring, encryption, content filtering, and Mainframe security

3. Previous experience in planning and managing IT projects

Preferred Qualifications:

1. Bachelor’s degree and six years of experience or an equivalent combination of education and work experience
2. Banking or financial services experience.
3. Strong communication skills – written, verbal and interpersonal.
4. CISSP or other Security certifications (e.g CCNA security, GSEC, etc.)
5. Recent experience with Akamai (CDN and WAF) and Advanced DNS
6. Experience with Certificate Management including MTLS support
7. Network Routing experience
8. Global Load balancing Experience
9. Experience with Arbor DDOS service
10. Web Proxy experience
11. Advanced HTTPS troubleshooting experience

Regular or Temporary:

English (Required)

Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.2. Apply deep subject-matter or functional expertise and breadth of industry knowledge to research, analyze, design, and/or maintain solutions and/or programs in support of changing business needs.
3. Provide strategic analysis and recommend actions to business leaders based on interpretation of findings. Exercise judgment based on multiple sources of information and knowledge acquired through work experience.5. Apply in-depth knowledge within own professional discipline and a broad understanding of concepts and principles of other related professional disciplines. Apply knowledge of best practices derived from experience and external networking to solve a range of complex strategic problems.
6. Provide a new perspective on existing solutions to solve complex problems. Explain and interpret complex, difficult, or sensitive information.
7. Lead projects or programs for strategic business initiatives with high risks and resource requirements.9. Oversee workflow, solve problems, coach, mentor, assist with interview and performance input. May supervise contractor-only teams or work efforts.

The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. Bachelor's degree and eight years of experience or equivalent combination in general business management or consulting, with a wide variety of exposure to senior business executives.
2. In-depth knowledge of principles, practices, theories, and/or methodologies associated with the professional discipline assigned (e.g., information technology, project management, finance, risk management, change management, etc.). Understand foundational concepts of other related professional disciplines.
3. Experience managing complex initiatives and projects with material strategic or operational impact to the business in terms of revenue, cost savings, or process improvement.
4. Ability to interpret and explain complex information to a range of senior executive audiences and build consensus among different stakeholders.
5. Advanced executive level communications skills, including persuasion, negotiation, and influence.
6. Experience leading, training, mentoring, and coaching other teammates.

1. Master's degree
2. Consulting experience
3. Financial services experience
4. If assigned to a specific area of focus, may require specific skills.

Able to access and interpret client information received from the computer and able to hear and speak with individuals in person and on the phone.Able to work standard office equipment, including PC keyboard and mouse, copy/fax machines, and printers.Able to work all hours scheduled, including overtime as directed by manager/supervisor and required by business need.

Regular or Temporary:

English (Required)

Regular or Temporary:

English (Required)

Essential Duties and Responsibilities:Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.

• Develop customized coding, software integration, perform analysis, configure solutions, using tools specific to the project or the area.

• Lead and participate in the development, testing, implementation, maintenance, and support of highly complex solutions in adherence to company standards, including robust unit testing and support for subsequent release testing.

• Build non-functional monitoring capabilities and provide escalated support for highly complex applications in production.

• Build in and maintain security controls and monitoring in support of company standards.

• Typically lead moderately complex projects and participate in larger, more complex initiatives.

• Solve complex technical and operational problems. Act as a resource for teammates with less experience

• May oversee the work of a small team.

• In an Agile environment: Responsible for delivering high quality working software and automating manual/reusable tasks working directly, and engage with, the business from the beginning of the design work. Leverage continuous engineering practices to deliver business value regarding effectiveness of the design. Actively participate in refining user stories. Responsible for design, developing, and maintaining automated unit testing, and supporting integration and functional testing. Responsible for providing automated monitoring capabilities, providing warranty support, and providing knowledge transfer to production support. Develop code in accordance with the acceptance criteria established by the Product Owner.

Required Qualifications:The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Bachelor’s Degree and six to ten years of experience or equivalent education and software engineering training or experience

• In-depth knowledge in information systems and ability to identify, apply, and implement best practices

• Understanding of key business processes and competitive strategies related to the IT function

• Ability to plan and manage projects and solve complex problems by applying best practices

• Ability to provide direction and mentor less experienced teammates. Ability to interpret and convey complex, difficult, or sensitive information

Preferred Qualifications

• Master’s degree and ten+ years of experience or an equivalent combination of education and work experience

• Hands-on experience with CI/CD tools, AWS Tech Stack (Lambda, IAM, VPC, ECS, Fargate, EC2, Route53, Aurora, CloudFront, CloudWatch, SNS, SQS, API Gateway, ELBs) and applying policies for accounts to establish governance

• Strong Infrastructure-as-Code experience with Terraform, including deploying and managing AWS services

• Knowledge of Docker and hands-on experience in containerizing software applications; experience working with container orchestration and deployment platforms such as AWS ECS

• Experience with Observability tooling that provides insight into Metrics, Traces, and Logs to software engineering teams

• Experience working in Agile teams and knowledge of Agile development & release practices.

• Good troubleshooting skills and show flexibility under changing conditions

• Strong team player, communicates well, and caries an infectious can-do attitude

• Banking or financial services experience. Knowledge of one or more of the following: Solid foundation in data structures, algorithms, and software design with strong analytical and debugging skills

• Professional experience building high-quality apps or services from the ground up and scaling at an enterprise level