Brokerage Client Service Associate jobs at Truist in United States, Greenville
Truist Brokerage Registered Client Service Associate - Greenville S... United States, South Carolina, Greenville
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Regular or Temporary:
English (Required)
1st shift (United States of America)This is an in-office position located at 2 West Washington, Greenville, South Carolina
ESSENTIAL DUTIES AND RESPONSIBILITIES
Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.
1. Assist Financial Advisors in servicing clients including preparing financial plans, conducting investment research and completing client trades and transactions.
2. Receive and place orders as directed from Financial Advisor and assigned clients. Reply to queries regarding general market information such as quotes and news, as well as trading and order features such as GTC expiration dates and settlement.
3. Process corporate actions where a license is warranted, such as tender offers, optional dividends and the exercise of warrants and rights.
4. Schedule and confirm client appointments, enter data in SalesForce, create meeting agendas and summaries, prepare/coordinate marking events and perform general administrative functions such as answer and return calls, manage the expense report process, prepare routine client correspondence and perform maintenance of client records.
5. Manage the financial advisor's calendar to maximize the appointments' productivity by minimizing travel time and anticipating the time frame required for presentation and answering of questions.
6. Maximize sales opportunities by contacting potential investment clients based on internal and bank leads. Use product and industry knowledge to identify existing client, account, and product attributes that present sales potential.
7. Provide operational guidance to Financial Advisors ranging from systems navigation to document fulfillment.
8. Ensure new business paperwork is accurately successfully submitted. This includes preparing forms to be presented to clients, obtaining appropriate signatures, submission and follow-up of new account documentation.
9. Mitigate risk through appropriate authentication standards. This includes the authentication of incoming and outgoing client calls. Required to perform authentication callbacks for high risk transactions, such as third party distributions, profile changes and wires.
10. Maintain a professional environment and create a positive impression.
11. Submit and process certain operational requests as instructed by the Financial Advisor and/or client. These may include: funds distributions, deposits of checks, journals, client and account updates, ACAT initiation and other operational tasks.
12. Work in coordination with the Financial Advisor to ensure certain reports are reviewed and addressed, such as insufficient funds for periodic distributions and RMDs not met.
13. May assist with physical branch location needs, such as opening, closing, general requests for maintenance or service.
QUALIFICATIONS
Required Qualifications:
The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. Bachelor's degree or equivalent experience and related training.
2. Experience in the securities industry and/or a sales assistant role.
3. Knowledge of securities markets and brokerage accounts.
4. Knowledge of the features and attributes of annuity products.
5. FINRA SIE, Financial Industry Regulatory Authority (FINRA) Series 7 and Series 66 (or 63 & 65) licenses. (Preference is for all licenses but will consider candidates that have at least 1 of the required licenses and can obtain the additional licenses during employment)
6. Exceptional telephone skills and the ability to appropriately interact with clients of all experience levels regarding securities transactions and brokerage accounts.
7. Effective time management skills.
8. Ability to communicate effectively and professionally with clients, managers and other teammates.
9. Ability to evaluate, assimilate and utilize detailed and complex written and verbal technical information.
10. Ability to work in a self-directed fashion.
11. Demonstrated proficiency in basic computer applications, such as Microsoft Office software products.
Preferred Qualifications:
1. Three years of experience in the securities industry.
2. Previous sales and/or banking experience.
3. Bachelor's degree in business, accounting, finance, banking or equivalent education and related training.
4. Demonstrated experience in a call center or brokerage office environment, preferably focusing on outbound sales calls.
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Truist Brokerage Business Development Officer United States, South Carolina, Greenville
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Regular or Temporary:
English (Required)
1st shift (United States of America)JOB SUMMARYESSENTIAL DUTIES AND RESPONSIBILITIES
Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.1. Participate in the establishment of the strategic direction of the Financial Advisor team to increase revenue.
2. Develop and execute a cohesive branding strategy to maximize client retention and increase new business.
3. Create all external marketing collateral.
4. Facilitate a direct calling effort on centers of influence within the community and build strong relationships with internal partners to foster new sources of revenue and increase referral activity.
5. Remain knowledgeable of and familiar with all products currently offered by Truist Wealth and complete continuing education requirements.
6. Plan and execute all team events, including functions co-branded with internal partners such as Wealth and Insurance.
7. Oversee the use of contact management tools to track all business and prospecting activities.
QUALIFICATIONS
Required Qualifications:
The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. Bachelor's degree or equivalent education, training and work-related experience
2. Five years of marketing experience in a brokerage firm with significant supervisory responsibility
3. Demonstrated ability to effectively manage people and projects
4. A thorough understanding of the advertising review process as mandated by Financial Industry Regulatory Authority, Inc. (FINRA)
5. Strong writing and presentation skills
6. Significant experience planning client and prospect events
7. Ability to effectively present information to top management, public groups, and/or boards of directors
8. Demonstrated proficiency in basic computer applications such as Microsoft Office products
Preferred Qualifications:
1. FINRA Series 7, 66 (or 63/65) and Life & Health Insurance licenses
2. Sound working knowledge of holistic banking/investment platforms, products, services, operations, and systems
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Truist Brokerage Client Service Associate United States, North Carolina, Greenville
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Regular or Temporary:
English (Required)
1st shift (United States of America)- Oversee the entire product lifecycle, including ideation, development, management, marketing, communication, commercialization, profitability, and risk management.
- Provide subject matter expertise to drive the development and delivery of innovative digital payment solutions that meet client needs.
Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.
1. Lead team of Product Managers and oversee conception through end of life ownership for consumer payments products and solutions
2. Manage, track and report product performance throughout its lifecycle including product strategy, product planning, financial performance, and issue prioritization
3. Drive product development and enhancements including road map and statement of direction development. Lead peers and dotted line relationships through the project lifecycle to deliver development efforts
4. Develop and maintain strong relationships with third-party vendors ensuring ongoing communication of strategies, financial stability and annual reviews
5. Maintain awareness and understanding of client and market needs including the regulatory environment. Develop business cases to support new product recommendations to meet those needs
6. Manage issues throughout the product management lifecycle including problem identification, root cause analysis, mitigation and stakeholder communication
7. Act as a primary negotiator between internal departments and clients to resolve issues. Provide relevant product information and expertise to support sales effort
8. Adhere to and follow all applicable policies and procedures. Proactively escalate issues and risks to senior leadership's attention. Ensure products conform to regulatory requirements
9. Represent the consumer payments Product organization both internally and externally, including industry forum participation and presentations, client meetings and internal meetings/discussions
10. Effectively manage human capital, including identifying, acquiring, developing and retaining top performing talent
The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. Bachelor's degree in related field or equivalent work experience
2. 10+ years of experience with product management, P&L management and strategy for commercializing new products and services in a regional bank, large bank or closely related technology-driven organization
3. 5+ years of supervisory or managerial experience leading teams, including demonstrated expertise in attracting, developing and retaining top talent, including team building and mentoring
4. Experience managing and executing the product management lifecycle in a changing environment
5. Demonstrated ability creating and implementing effective market strategies for banking clients
6. Prior experience in negotiations, project and vendor management
7. Demonstrated proficiency in basic computer applications, such as Microsoft Office software products
1. Master's degree in related field or equivalent education and related training
2. Certified Treasury Professional (CTP) designation
3. In-depth and broad knowledge of Treasury Solutions applications and products
These jobs might be a good fit
Share
Regular or Temporary:
English (Required)
1st shift (United States of America)This is an in-office position located at 2 West Washington, Greenville, South Carolina
ESSENTIAL DUTIES AND RESPONSIBILITIES
Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.
1. Assist Financial Advisors in servicing clients including preparing financial plans, conducting investment research and completing client trades and transactions.
2. Receive and place orders as directed from Financial Advisor and assigned clients. Reply to queries regarding general market information such as quotes and news, as well as trading and order features such as GTC expiration dates and settlement.
3. Process corporate actions where a license is warranted, such as tender offers, optional dividends and the exercise of warrants and rights.
4. Schedule and confirm client appointments, enter data in SalesForce, create meeting agendas and summaries, prepare/coordinate marking events and perform general administrative functions such as answer and return calls, manage the expense report process, prepare routine client correspondence and perform maintenance of client records.
5. Manage the financial advisor's calendar to maximize the appointments' productivity by minimizing travel time and anticipating the time frame required for presentation and answering of questions.
6. Maximize sales opportunities by contacting potential investment clients based on internal and bank leads. Use product and industry knowledge to identify existing client, account, and product attributes that present sales potential.
7. Provide operational guidance to Financial Advisors ranging from systems navigation to document fulfillment.
8. Ensure new business paperwork is accurately successfully submitted. This includes preparing forms to be presented to clients, obtaining appropriate signatures, submission and follow-up of new account documentation.
9. Mitigate risk through appropriate authentication standards. This includes the authentication of incoming and outgoing client calls. Required to perform authentication callbacks for high risk transactions, such as third party distributions, profile changes and wires.
10. Maintain a professional environment and create a positive impression.
11. Submit and process certain operational requests as instructed by the Financial Advisor and/or client. These may include: funds distributions, deposits of checks, journals, client and account updates, ACAT initiation and other operational tasks.
12. Work in coordination with the Financial Advisor to ensure certain reports are reviewed and addressed, such as insufficient funds for periodic distributions and RMDs not met.
13. May assist with physical branch location needs, such as opening, closing, general requests for maintenance or service.
QUALIFICATIONS
Required Qualifications:
The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. Bachelor's degree or equivalent experience and related training.
2. Experience in the securities industry and/or a sales assistant role.
3. Knowledge of securities markets and brokerage accounts.
4. Knowledge of the features and attributes of annuity products.
5. FINRA SIE, Financial Industry Regulatory Authority (FINRA) Series 7 and Series 66 (or 63 & 65) licenses. (Preference is for all licenses but will consider candidates that have at least 1 of the required licenses and can obtain the additional licenses during employment)
6. Exceptional telephone skills and the ability to appropriately interact with clients of all experience levels regarding securities transactions and brokerage accounts.
7. Effective time management skills.
8. Ability to communicate effectively and professionally with clients, managers and other teammates.
9. Ability to evaluate, assimilate and utilize detailed and complex written and verbal technical information.
10. Ability to work in a self-directed fashion.
11. Demonstrated proficiency in basic computer applications, such as Microsoft Office software products.
Preferred Qualifications:
1. Three years of experience in the securities industry.
2. Previous sales and/or banking experience.
3. Bachelor's degree in business, accounting, finance, banking or equivalent education and related training.
4. Demonstrated experience in a call center or brokerage office environment, preferably focusing on outbound sales calls.
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