Fraud Specialist jobs at Truist in United States, Atlanta
Truist WP Client Training Specialist - Atlanta GA United States, Georgia, Atlanta
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Regular or Temporary:
English (Required)
1st shift (United States of America)**Bilingual Spanish Preferred but not required**
Essential Duties and Responsibilities
Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.
1. Responsible and accountable for facilitating less-complex product training within assigned implementations by planning, coordinating, and executing single or multi-product training sessions in a high quality, timely and efficient manner.
2. Delivers interactive training sessions via different channels and mediums in accordance with performance standards.
3. Works under direct supervision to support smaller and / or less-complex issues, clients, accounts, projects, analyses, or internal relationships.
4. Accountable for the completion of assigned deliverables with little day-to-day management.
5. Proactively communicates with clients and business/operations partners to coordinate and drive training efforts on behalf of the client.
6. Maintains knowledge of less complex wholesale products and/or strong knowledge of one or more highly complex treasury products.
7. Communicates clearly and professionally with the client and business/operations partners in written and verbal communications.
8. Acts with urgency when responding to client training inquiries, meeting client needs, and providing industry-leading client service.
9. Understands and demonstrates flexibility/adaptability to meet client needs.
10. Adheres to the Risk & Regulatory Compliance framework; recognizing the risk role to be played in any given situation and the activities needed to proactively manage risk and regulatory compliance.
Required Qualifications:
The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. High school diploma or equivalent education, training and work-related experience.
2. One year or more in Wholesale, bank operations, or other related industry experience.
3. Diligent, flexible, and detail-oriented, with excellent organizational skills.
4. Strong verbal and written communication skills – including the ability to be proactive and adapt messaging based on the audience.
5. Possess strong presentation skills.
6. Demonstrated proficiency in basic computer applications, such as Microsoft Office software products.
Preferred Qualifications:
1. Bachelor’s Degree in a business related field or equivalent education and related training.
2. Three or more years in experience Treasury.
3. Training certification or equivalent facilitator experience.
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Truist Wealth Support Specialist II Atlanta GA United States, Georgia, Atlanta
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Regular or Temporary:
English (Required)
1st shift (United States of America)*This position is an office centric role 4 days a week, one will need to be open to traveling between local offices*
Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.
1. Work within the Truist risk framework to prioritize relationship management activities with a focus on the client experience and support of the advisor’s purpose-driven advice delivery, revenue-generating activities, and client acquisition activities.
2. Support administrative fitness efforts through review of relevant reports and ensuring timely updates to book management data (i.e. pipelined reports and referrals)
3. Support the sales and retention efforts by scheduling appointments, making follow up telephone calls, and preparing and maintaining client presentation and marketing materials.
4. Support Integrated Relationship Management activities through good understanding of offerings, solutions, and referral pathways.
5. Triage and delegate client and advisor operational requests related to transfers, withdrawals, and account opening/maintenance to the centralized service team.
6. Work closely with the centralized service team to ensure client and advisor requests are fulfilled in a timely manner.
7. Demonstrate proficiency in all operational competencies and processes including banking, credit, investments, trust, new client on-boarding/welcome program, client servicing and advisor support.
8. Escalate potential at-risk relationships to advisor/regional managing director.
9. Serve as the on-site local contact for wealth support advisory org teammates and leadership.
10. Maintain positive working relationships with various departments and individuals who are designated to support Wealth support efforts and serve as an effective advocate for Wealth clients with other LOBs.
11. Enter and maintain appropriate client records; monitor client transactions and client data for accuracy and timeliness; maintain appropriate documentation of client transactions.
12. Respond to client requests for information and assistance within appropriate level of authority.
13. Assist the advisors with other administrative functions, prioritizing those actions that enable quality client interactions and support a superior client experience.
14. Continually render responsive and professional personal service to Wealth clients
15. Can attend client events/meetings, as needed, with leadership approval.
16. Serve as a peer-mentor for WSS I
17. Participate in workstreams, committees and councils as needed.
18. Able to provide support for multiple advisors and client relationships in a fast-paced environment.
19. Able to work independently and seek guidance as needed.
20. Where applicable, demonstrate proficiency in specialty-specific support activities, including servicing a commercial book of business, demonstrate a basic understanding of treasury services and solutions, and identifying specialty-specific process and service/solution delivery gaps.QUALIFICATIONS
Required Qualifications:
The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. Undergraduate degree or 4+ years of banking experience
2. Excellent organizational skills with the ability to work on numerous tasks simultaneously.
3. Responsive to coaching
4. Able to learn independently using training guides, virtual and in-person training sessions, and peer-to-peer training.
5. Flexible; able to adapt to change.
6. Able to identify and focus on top priorities in a fast-paced environment with multiple priorities
7. Strong understanding of banking, lending, commercial and wealth management solutions
8. Excellent interpersonal and relationship management skills
9. Excellent oral and written communication skills
10. Proficiency in Microsoft Office applications
11. Exemplary customer service and professional etiquette skills
12. Ability to travel, occasionally overnight.
Preferred Qualifications:
1. 5 years of previous banking or other financial institutional experience
2. Strong fiduciary and investment management knowledge
3. For specialty support teammates, commercial or specialty-industry experience
Truist Wealth Support Specialist II United States, Georgia, Atlanta
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Regular or Temporary:
English (Required)
1st shift (United States of America)*This position is an office centric role 4 days a week, one will need to be open to traveling between local offices*
Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.
1. Work within the Truist risk framework to prioritize relationship management activities with a focus on the client experience and support of the advisor’s purpose-driven advice delivery, revenue-generating activities, and client acquisition activities.
2. Support administrative fitness efforts through review of relevant reports and ensuring timely updates to book management data (i.e. pipelined reports and referrals)
3. Support the sales and retention efforts by scheduling appointments, making follow up telephone calls, and preparing and maintaining client presentation and marketing materials.
4. Support Integrated Relationship Management activities through good understanding of offerings, solutions, and referral pathways.
5. Triage and delegate client and advisor operational requests related to transfers, withdrawals, and account opening/maintenance to the centralized service team.
6. Work closely with the centralized service team to ensure client and advisor requests are fulfilled in a timely manner.
7. Demonstrate proficiency in all operational competencies and processes including banking, credit, investments, trust, new client on-boarding/welcome program, client servicing and advisor support.
8. Escalate potential at-risk relationships to advisor/regional managing director.
9. Serve as the on-site local contact for wealth support advisory org teammates and leadership.
10. Maintain positive working relationships with various departments and individuals who are designated to support Wealth support efforts and serve as an effective advocate for Wealth clients with other LOBs.
11. Enter and maintain appropriate client records; monitor client transactions and client data for accuracy and timeliness; maintain appropriate documentation of client transactions.
12. Respond to client requests for information and assistance within appropriate level of authority.
13. Assist the advisors with other administrative functions, prioritizing those actions that enable quality client interactions and support a superior client experience.
14. Continually render responsive and professional personal service to Wealth clients
15. Can attend client events/meetings, as needed, with leadership approval.
16. Serve as a peer-mentor for WSS I
17. Participate in workstreams, committees and councils as needed.
18. Able to provide support for multiple advisors and client relationships in a fast-paced environment.
19. Able to work independently and seek guidance as needed.
20. Where applicable, demonstrate proficiency in specialty-specific support activities, including servicing a commercial book of business, demonstrate a basic understanding of treasury services and solutions, and identifying specialty-specific process and service/solution delivery gaps.QUALIFICATIONS
Required Qualifications:
The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. Undergraduate degree or 4+ years of banking experience
2. Excellent organizational skills with the ability to work on numerous tasks simultaneously.
3. Responsive to coaching
4. Able to learn independently using training guides, virtual and in-person training sessions, and peer-to-peer training.
5. Flexible; able to adapt to change.
6. Able to identify and focus on top priorities in a fast-paced environment with multiple priorities
7. Strong understanding of banking, lending, commercial and wealth management solutions
8. Excellent interpersonal and relationship management skills
9. Excellent oral and written communication skills
10. Proficiency in Microsoft Office applications
11. Exemplary customer service and professional etiquette skills
12. Ability to travel, occasionally overnight.
Preferred Qualifications:
1. 5 years of previous banking or other financial institutional experience
2. Strong fiduciary and investment management knowledge
3. For specialty support teammates, commercial or specialty-industry experience
Truist Fiduciary Support Specialist II United States, Georgia, Atlanta
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Regular or Temporary:
English (Required)
1st shift (United States of America)
This role is ideal for engineers with a strong foundation in software development who are eager to deepen their expertise in cloud platforms, microservices, and event-driven architecture.
Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.
- Design, develop, and deploy modern Java-based applications using cloud-native patterns and tools.
- Lead and contribute to the full software development lifecycle: from concept and design to testing, deployment, and support.
- Collaborate with product owners to refine user stories and deliver high-quality, working software in an Agile environment.
- Implement robust unit, integration, and performance tests to ensure code quality and reliability.
- Build and maintain observability into applications using logging, metrics, and alerting tools.
- Ensure security and compliance are embedded into every stage of the development process.
- Mentor junior engineers and contribute to a culture of continuous learning and improvement.
- Participate in code reviews, design discussions, and architectural decisions.
- Support production systems and troubleshoot complex issues in real-time environments.
The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. Bachelor’s Degree and four to seven years of experience or equivalent education and software engineering training or experience
2. In-depth knowledge in information systems and ability to identify, apply, and implement IT best practices
3. Understanding of key business processes and competitive strategies related to the IT function
4. Ability to plan and manage projects and solve complex problems by applying best practices
5. Ability to provide direction and mentor less experienced teammates. Ability to interpret and convey complex, difficult, or sensitive information
Preferred Qualifications:
- Degree in Computer Science, Computer Engineering, or related field.
- Experience building and scaling enterprise-grade applications using Java and Spring Boot.
- Hands-on experience with cloud platforms (AWS, Azure, or GCP) and containerization (Docker, Kubernetes).
- Familiarity with event-driven and microservices architectures.
- Experience with messaging systems such as MQ, JMS, or Kafka.
- Strong understanding of RESTful APIs, OpenAPI specifications, and service-oriented architecture.
- Proficiency with CI/CD tools like Git, Maven, Jenkins, and automated testing frameworks.
- Solid knowledge of relational databases (SQL, stored procedures, data modeling).
- Exposure to observability tools and practices (e.g., Prometheus, Grafana, ELK stack).
Able to access and interpret client information received from the computer and able to hear and speak with individuals in person and on the phone.Able to work standard office equipment, including PC keyboard and mouse, copy/fax machines, and printers.Able to work all hours scheduled, including overtime as directed by manager/supervisor and required by business need.
Truist Wealth Support Specialist II- SEG Atlanta GA United States, Georgia, Atlanta
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Regular or Temporary:
English (Required)
1st shift (United States of America)* This is an in-office position located in Atlanta, GA.*
Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.
1. Work within the Truist risk framework to prioritize relationship management activities with a focus on the client experience and support of the advisor’s purpose-driven advice delivery, revenue-generating activities, and client acquisition activities.
2. Support administrative fitness efforts through review of relevant reports and ensuring timely updates to book management data (i.e. pipelined reports and referrals)
3. Support the sales and retention efforts by scheduling appointments, making follow up telephone calls, and preparing and maintaining client presentation and marketing materials.
4. Support Integrated Relationship Management activities through good understanding of offerings, solutions, and referral pathways.
5. Triage and delegate client and advisor operational requests related to transfers, withdrawals, and account opening/maintenance to the centralized service team.
6. Work closely with the centralized service team to ensure client and advisor requests are fulfilled in a timely manner.
7. Demonstrate proficiency in all operational competencies and processes including banking, credit, investments, trust, new client on-boarding/welcome program, client servicing and advisor support.
8. Escalate potential at-risk relationships to advisor/regional managing director.
9. Serve as the on-site local contact for wealth support advisory org teammates and leadership.
10. Maintain positive working relationships with various departments and individuals who are designated to support Wealth support efforts and serve as an effective advocate for Wealth clients with other LOBs.
11. Enter and maintain appropriate client records; monitor client transactions and client data for accuracy and timeliness; maintain appropriate documentation of client transactions.
12. Respond to client requests for information and assistance within appropriate level of authority.
13. Assist the advisors with other administrative functions, prioritizing those actions that enable quality client interactions and support a superior client experience.
14. Continually render responsive and professional personal service to Wealth clients
15. Can attend client events/meetings, as needed, with leadership approval.
16. Serve as a peer-mentor for WSS I
17. Participate in workstreams, committees and councils as needed.
18. Able to provide support for multiple advisors and client relationships in a fast-paced environment.
19. Able to work independently and seek guidance as needed.
20. Where applicable, demonstrate proficiency in specialty-specific support activities, including servicing a commercial book of business, demonstrate a basic understanding of treasury services and solutions, and identifying specialty-specific process and service/solution delivery gaps.QUALIFICATIONS
Required Qualifications:
The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. Undergraduate degree or 4+ years of banking experience
2. Excellent organizational skills with the ability to work on numerous tasks simultaneously.
3. Responsive to coaching
4. Able to learn independently using training guides, virtual and in-person training sessions, and peer-to-peer training.
5. Flexible; able to adapt to change.
6. Able to identify and focus on top priorities in a fast-paced environment with multiple priorities
7. Strong understanding of banking, lending, commercial and wealth management solutions
8. Excellent interpersonal and relationship management skills
9. Excellent oral and written communication skills
10. Proficiency in Microsoft Office applications
11. Exemplary customer service and professional etiquette skills
12. Ability to travel, occasionally overnight.
Preferred Qualifications:
1. 5 years of previous banking or other financial institutional experience
2. Strong fiduciary and investment management knowledge
3. For specialty support teammates, commercial or specialty-industry experience
Truist Credit Operations Fulfillment Specialist III - HELOC United States, Georgia, Atlanta
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Regular or Temporary:
English (Required)
1st shift (United States of America)*Position will work on site 5 days a week.*JOB SUMMARY
ESSENTIAL DUTIES AND RESPONSIBILITIES
Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.
1. Coordinate activities relevant to Wealth, Premier, Small Business and Retail loan requests. This includes working and maintaining positive working relationships with external and internal clients, attorneys, settlement agents, insurance agents, vendors and other internal partners.
2. Independently work a pipeline of a wide variety of loan requests for new loan origination requests, modification, servicing, subordination, collateral releases, conservation and regular easements including collateral types of Securities, Real Estate (1-4 Family and Commercial), Marine, Auto, Boat/Motor/Trailer, CD/Savings, Unsecured.
3. Gather, analyze, review and approve Title reports, Title Opinions, Hazard Insurance, Flood Insurance, Appraisals, complex income verification, payoff statements and other related documentation to ensure policies are followed.
4. Review and approve Power of Attorney, Trust documentation to ensure legal and policy guidance is followed.
5. Maintain a strong understanding of retail, small business and wealth management products, policies and processes.
6. Maintain a knowledge of compliance, legal and documentation requirements, including those specific to state laws.
7. Prepare documentation (system and manually generated) for closing packages including promissory notes, security agreements, funding information and other required documents in compliance with federal, state and local guidelines and lending policy guidelines.
8. Audit pre-closing and executed loan packages to ensure documentation requirements meet lending policy guidelines.
9. Assist less experienced associates through mentoring and assisting with escalated issues.
10. Meet/exceed monthly production and quality performance metrics.
Required Qualifications:
The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. Associate's degree in relevant studies, or equivalent education and related training.
2. Five years of banking or financial services experience in lending.
3. Experience in reviewing, approving and preparing loan documentation.
4. Excellent verbal and written communication skills.
5. Ability to problem solve and serve as an advocate of the client while balancing risk for Truist.
Preferred Qualifications:
1. Bachelor's degree in relevant studies.
2. Experience in reviewing more complex documentation including Trusts, Power of Attorney.
3. Knowledge in various types of lending products including Securities, Real Estate (1-4 Family and Commercial), Marine, Auto, Boat/Motor/Trailer, CD/Savings, Unsecured.
Truist Fraud Group Manager II United States, Georgia, Atlanta
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Regular or Temporary:
English (Required)
1st shift (United States of America)
Please review the following job description:
ESSENTIAL DUTIES AND RESPONSIBILITIES
Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.2. Provide direction for the development of the necessary applications/solutions while working with the end- users to identify and recommend enhancements and solutions, as well as continually evaluating alternative systems and methodologies.
3. Act as a liaison between other lines of business throughout the enterprise to ensure proper notification of decisions and reporting of processes, enhancements, etc.
4. Manage process improvements, documentation, and merger/conversion activities in support of Fraud laws and regulations.
5. Participate in Fraud training that may include webinars, periodicals and self -study in order to stay abreast of the Fraud laws and regulations. Monitor current and future Fraud regulations and industry trends and communicate suggestions related to necessary adjustments regarding procedures and strategies.
6. Assist in the direction and leadership of the development of applicable Fraud training programs. Coordinate the training and guidance for new associates as they are hired or transferred into the area.
7. Lead and mentor associates to achieve their fullest potential and prepare those associates for the next level of responsibility and achievement. This includes making recommendations for employment (recruiting and hiring), career development, performance evaluations, salary changes, promotions, transfers, and terminations within established policies and guidelines.
8. Assist in the management of departmental and project budgets while optimizing service and cost to the business unit.
QUALIFICATIONS
Required Qualifications:
The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. College Degree or equivalent education, training and work-related experience
2. Nine years of managerial banking or financial industry experience; preferably in a branch, audit, compliance or lending related capacity
3. Eight years of experience in investigative research and documentation or five or more years prior Fraud experience
4. Strong and on-going knowledge and experience with Fraud regulations and related compliance requirements, including reporting and record retention requirements, and understanding of how changes in those regulations or compliance requirements affect management
5. Excellent verbal and written communication skills; ability to communicate effectively with senior leadership, LOB managers and external entities (e.g. federal examiners)
6. Proven strong leadership skills in a managerial role
7. Strong analytical, time management and critical thinking skills
8. Ability to provide constructive feedback through leadership, motivation, and persuasion; ability to influence others without direct authority
9. Proven team building skills
10. Ability to work in a high stress, fast paced, and rapidly changing environment, with time-critical situations
11. Demonstrated proficiency in basic computer applications such as Microsoft Office software products
12. Ability to learn all internal applications necessary to perform the requirements of this position
Preferred Qualifications:
1. Master's degree in Business or other related field
2. Graduate of BB&T now Truist Banking School or other widely recognized banking school
3. Federal law enforcement background
4. Knowledge of BB&T now Truist Credit Culture, project management and problem management processes
5. Certified Regulatory Compliance Manager (CRCM) or other applicable related certifications
The annual base salary for this position is $169,000. The starting hourly wage for this position is $81.25
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Regular or Temporary:
English (Required)
1st shift (United States of America)**Bilingual Spanish Preferred but not required**
Essential Duties and Responsibilities
Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.
1. Responsible and accountable for facilitating less-complex product training within assigned implementations by planning, coordinating, and executing single or multi-product training sessions in a high quality, timely and efficient manner.
2. Delivers interactive training sessions via different channels and mediums in accordance with performance standards.
3. Works under direct supervision to support smaller and / or less-complex issues, clients, accounts, projects, analyses, or internal relationships.
4. Accountable for the completion of assigned deliverables with little day-to-day management.
5. Proactively communicates with clients and business/operations partners to coordinate and drive training efforts on behalf of the client.
6. Maintains knowledge of less complex wholesale products and/or strong knowledge of one or more highly complex treasury products.
7. Communicates clearly and professionally with the client and business/operations partners in written and verbal communications.
8. Acts with urgency when responding to client training inquiries, meeting client needs, and providing industry-leading client service.
9. Understands and demonstrates flexibility/adaptability to meet client needs.
10. Adheres to the Risk & Regulatory Compliance framework; recognizing the risk role to be played in any given situation and the activities needed to proactively manage risk and regulatory compliance.
Required Qualifications:
The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. High school diploma or equivalent education, training and work-related experience.
2. One year or more in Wholesale, bank operations, or other related industry experience.
3. Diligent, flexible, and detail-oriented, with excellent organizational skills.
4. Strong verbal and written communication skills – including the ability to be proactive and adapt messaging based on the audience.
5. Possess strong presentation skills.
6. Demonstrated proficiency in basic computer applications, such as Microsoft Office software products.
Preferred Qualifications:
1. Bachelor’s Degree in a business related field or equivalent education and related training.
2. Three or more years in experience Treasury.
3. Training certification or equivalent facilitator experience.
These jobs might be a good fit
