Customer Service Representative Day Shift jobs at Tesla in United States, Raleigh
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Company (1)
Job type
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Job title (1)
United States
State
Raleigh
11 jobs found
13.08.2024
T
Tesla Customer Service Representative Day Shift United States, North Carolina, Raleigh
Work scheduling maintenance. Vehicle arrival preparation. Customer communication and expectations. Rental coordination and hand off. Vehicle status updates. Material and supplies reordering. Repair review and delivery. Ability to establish and...
Exceed customer expectations, monitor service trends, and develop standards and processes to elevate the overall service experience. Lead by example, prioritize team success, and actively engage in team growth and...
Follow standards and work in teams. Perform structural and cosmetic repairs on Tesla Model S, Model X, Model Y, and Model 3 vehicles in accordance with Tesla specific repair procedures....
Operate a variety of hand, power, and shop tools. Perform equipment inspections, adjustments and certifications. Maintain records of time and materials. Perform other related duties as assigned. Help maintain vehicle...
Create repair estimates for collision damaged Tesla Model S, Model X, Model Y, and Model 3 vehicles that arrive for repair (Technical estimating, no sales estimating). Build repair plans in...
Remove grease, dirt, paint, or rust from vehicle surfaces in preparation for paint application, using abrasives, solvents, brushes, blowtorches, washing tanks, or sandblasters. Assist painter in pre-paint blending needs. Work...
Achieve monthly and quarterly goals, ensuring excellence in customer service, team management, operations, and financial performance. Exceed customer expectations by actively engaging with existing and new customers, monitoring service trends,...
Work scheduling maintenance. Vehicle arrival preparation. Customer communication and expectations. Rental coordination and hand off. Vehicle status updates. Material and supplies reordering. Repair review and delivery. Ability to establish and...
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