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General Manager Service jobs at Tesla in United States, Loveland
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United States
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Loveland
2 jobs found
16.04.2025
T
Tesla Regional Workplace Manager United States, Colorado, Loveland
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Represent the front line of Tesla’s Regional Workplace team, partnering with a diverse network of service providers to execute repairs and maintenance as well as capital improvements across multiple sites....
Description:
What You’ll Do What You’ll Bring
- Represent the front line of Tesla’s Regional Workplace team, partnering with a diverse network of service providers to execute repairs and maintenance as well as capital improvements across multiple sites
- In close collaboration with Field Leadership, identifies, scopes, and secures necessary approvals to execute a variety of capital improvements in an open-location setting
- Assist in supporting Tesla’s Regional Workplace team on multiple programs and strategic initiatives. Facilitate new site opening activities including but not limited to initiation of recurring services and setting locations up for sustained success
- Ensure proactive and responsive resolution of routine and emergency requests; participate in 24/7 on-call rotation
- Develop and maintain vendor relationships that drive cost efficiency, speed, and quality outcomes for Tesla Sales, Service, Delivery and Collision locations
- Manage utility usage, discrepancies, rebate opportunities, and billing for designated locations
- Bachelor’s degree or equivalent professional experience
- Minimum 3 years customer service and facility management experience (emergency response in a high velocity/high volume setting preferred)
- Proven ability to measure and manage work from afar, including driving successful vendor relationships. Self-starter with the ability to work under minimal guidance and direction
- Superior communication skills; written and verbal
- Enthusiasm for exceeding customer expectations and driving continuous improvements
- Travel is required to all assigned locations on a regular basis
- Expertise in developing reporting tools and resources for location expenses and utility tracking
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15.04.2025
T
Tesla General Manager Service United States, Colorado, Loveland
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Team Development: Understands individual motivations and coaches for growth, fostering a culture of inclusion and psychological safety. Customer Satisfaction: Manages the end-to-end customer journey, monitoring service trends, and improving communication,...
Description:
What You’ll Do What You’ll Bring
- Team Development: Understands individual motivations and coaches for growth, fostering a culture of inclusion and psychological safety
- Customer Satisfaction: Manages the end-to-end customer journey, monitoring service trends, and improving communication, processes, and relationships
- Adaptability: Excels in dynamic problem-solving, leading with a clear "why," and remaining resilient under pressure, while actively pursuing personal development
- Results-Oriented: Communicates business priorities, ensures clear expectations, and takes ownership of site performance, setting and achieving targets while holding the team accountable
- Bachelor’s degree, professional experience leading an end-to-end customer-facing operation in a fast-paced environment, or equivalent experience
- Relentless drive for excellence; provides recognition and feedback daily while making team members feel included and valued
- First-principles thinker who finds a creative path to solve previously unsolvable problems, with exceptional integrity through dedicated and ethical approach to sales and service operations
- Commitment and enthusiasm to work evenings and weekends alongside the rest of the team
- Must be able to stand or sit for 8 hours or more; occasional travel required for offsite meetings and events, typically less than 10% of the time
- Valid driver’s license required
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These jobs might be a good fit
Share
Represent the front line of Tesla’s Regional Workplace team, partnering with a diverse network of service providers to execute repairs and maintenance as well as capital improvements across multiple sites....
Description:
What You’ll Do What You’ll Bring
- Represent the front line of Tesla’s Regional Workplace team, partnering with a diverse network of service providers to execute repairs and maintenance as well as capital improvements across multiple sites
- In close collaboration with Field Leadership, identifies, scopes, and secures necessary approvals to execute a variety of capital improvements in an open-location setting
- Assist in supporting Tesla’s Regional Workplace team on multiple programs and strategic initiatives. Facilitate new site opening activities including but not limited to initiation of recurring services and setting locations up for sustained success
- Ensure proactive and responsive resolution of routine and emergency requests; participate in 24/7 on-call rotation
- Develop and maintain vendor relationships that drive cost efficiency, speed, and quality outcomes for Tesla Sales, Service, Delivery and Collision locations
- Manage utility usage, discrepancies, rebate opportunities, and billing for designated locations
- Bachelor’s degree or equivalent professional experience
- Minimum 3 years customer service and facility management experience (emergency response in a high velocity/high volume setting preferred)
- Proven ability to measure and manage work from afar, including driving successful vendor relationships. Self-starter with the ability to work under minimal guidance and direction
- Superior communication skills; written and verbal
- Enthusiasm for exceeding customer expectations and driving continuous improvements
- Travel is required to all assigned locations on a regular basis
- Expertise in developing reporting tools and resources for location expenses and utility tracking
Show more
These jobs might be a good fit
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