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Energy Analyst Residential Energy jobs at Tesla in United States, Henderson
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Company (1)
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United States
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Henderson
2 jobs found
23.04.2025
T
Tesla Energy Analyst Residential Energy United States, Nevada, Henderson
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Analyze data to find equipment malfunctions and monitoring problems of solar energy and storage products. Read and evaluate the financial performance guarantees in Tesla’s portfolio. Create reports, presentations, and graphs...
Description:
What You’ll Do What You’ll Bring
- Analyze data to find equipment malfunctions and monitoring problems of solar energy and storage products
- Read and evaluate the financial performance guarantees in Tesla’s portfolio
- Create reports, presentations, and graphs to show performance, status, problem histories, etc.
- Investigate and explain discrepancies in historical data as well as energy models
- Evaluate issues at individual and portfolio installations and create and implement action plans
- Contribute to creating, developing, and implementing operating procedures / protocol
- Take on and collaborate on projects
- Bachelor's Degree in Engineering, Mathematics, Computer Science, or equivalent experience
- Demonstrable data analysis and data interpretation skills and mathematical prowess
- Experience working with and analyzing large data sets
- Proficiency in Microsoft Excel or similar spreadsheet software - expect test during interview
- Excellent written and verbal communication skills required (e.g., procedures/instructions)
- Grasps basic concepts of electricity (AC/DC, current, voltage, resistance, power vs. energy, etc.) and has general familiarity with solar production estimation
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15.04.2025
T
Tesla Sr. Manager Customer Installer Support Residential Energy Ch... United States, Nevada, Henderson
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Deliver a world-class customer and installer support experience over voice, chat, email and app interactions in English and Spanish. Ensure best-in-class NPS, CSAT, speed of answer and ticket resolution times....
Description:
What You’ll Do What You’ll Bring
- Deliver a world-class customer and installer support experience over voice, chat, email and app interactions in English and Spanish
- Ensure best-in-class NPS, CSAT, speed of answer and ticket resolution times
- Drive operational efficiencies through collaboration with program management, engineering, and software teams
- Lead a team of ~250-300 employees across multiple locations in the US, fostering a culture of excellence, collaboration, and accountability
- Ensure an employee experience that attracts, nurtures, and retains top talent
- Partner with subject matter experts to develop and deliver the necessary training for new hires and continuous coaching for existing employees. This includes hands-on training on the technical details of our solar, storage and charging products
- Bachelor’s Degree in Engineering or equivalent experience
- 5+ years of experience running a call center that provides technical and other support to customers and installers of consumer hardware
- 5+ years of experience leading large teams (200+), including managing people leaders
- Ability to travel regularly to team locations
- Outstanding verbal and written communication skills
- Analytical, data-driven leadership style that emphasizes first-principles, critical thinking and problem solving
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These jobs might be a good fit
Share
Analyze data to find equipment malfunctions and monitoring problems of solar energy and storage products. Read and evaluate the financial performance guarantees in Tesla’s portfolio. Create reports, presentations, and graphs...
Description:
What You’ll Do What You’ll Bring
- Analyze data to find equipment malfunctions and monitoring problems of solar energy and storage products
- Read and evaluate the financial performance guarantees in Tesla’s portfolio
- Create reports, presentations, and graphs to show performance, status, problem histories, etc.
- Investigate and explain discrepancies in historical data as well as energy models
- Evaluate issues at individual and portfolio installations and create and implement action plans
- Contribute to creating, developing, and implementing operating procedures / protocol
- Take on and collaborate on projects
- Bachelor's Degree in Engineering, Mathematics, Computer Science, or equivalent experience
- Demonstrable data analysis and data interpretation skills and mathematical prowess
- Experience working with and analyzing large data sets
- Proficiency in Microsoft Excel or similar spreadsheet software - expect test during interview
- Excellent written and verbal communication skills required (e.g., procedures/instructions)
- Grasps basic concepts of electricity (AC/DC, current, voltage, resistance, power vs. energy, etc.) and has general familiarity with solar production estimation
Show more
These jobs might be a good fit
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