Surface Mount Technology Quality Technician jobs at Tesla in United States, Fremont

• Demonstrates an aptitude towards learning Engineering Test Standards with a safety-first attitude
• Motivated to work in a high-paced, dynamic environment
• Willingness to learn new and innovative technologies
• Organizing and maintaining lab equipment, parts, and tools
• Support communal operations and oversight of environmental chamber logistics
• Support other technicians on test setup, inspection, and end of test wrap up
• Assembly and disassembly of test fixtures and equipment
• Organizing parts by using fork-lifts and other equipment, as well as become the technical expert and owner for shipping and logistics
• Support wiring harness fabrication, including soldering, crimping, and following wiring diagrams
• Assist in the battery discharging and scrapping process

• Ability to follow technician/engineer instructions to operate charging equipment, basic hand tools, test equipment, and data acquisition systems used for data collection
• Able to identify and assess potential electrical hazards or risks to ensure a safe working environment
• Establish and maintain cooperative working relationships with those contacted in the course of work, including the public
• Able and willing to lift at least 50 lbs.
• Comfortable working in an industrial environment (90% indoor)
• Track record of using hand tools to perform basic shop operations
• Work with a collaborative attitude and team spirit
• Effectively handle multiple priorities, organize workload, and meet deadlines
• Basic high voltage training or demonstrated working knowledge of high voltage DC systems, high voltage battery packs, and associated safety protocols

• Inspection/verification of in-process Tesla built material
• Manage nonconforming material through the MRB process to ensure that nonconforming material is identified, appropriately dispositioned, tracked, and reported
• Root cause investigation/resolution of daily quality issues
• Troubleshooting Failure Analysis
• Provide data input and output reports to assist in quality improvement activities
• Coordinate calibration activities, working with outside vendor to ensure that all test and measurement equipment is calibrated prior to use on the manufacturing floor
• Provide mechanical measurement support to identify or solve potential material issues

• 3 - 5 years’ experience in a Manufacturing Quality Control environment
• Knowledge of ISO 9001:2000 or TS16924 a plus
• Ability to read and interpret basic mechanical drawings
• Versed on Microsoft office
• Must have command of the English language, both written and verbal

• Issue Resolution and Troubleshooting: Act as the first point of contact for business process issues or system malfunctions. Troubleshoot and diagnose problems with business workflows, software systems, and tools
• User Support & Training: Provide frontline support to end-users (e.g., employees or departments) encountering process-related issues
• Business Process Monitoring and Maintenance: Regularly monitor business processes to ensure they are functioning efficiently and effectively
• Documentation and Reporting: Maintain detailed documentation of issues encountered, troubleshooting steps taken, and final resolutions
• Collaboration with Teams: Work closely with business program managers, IT teams, and other stakeholders to communicate system issues and process inefficiencies
• System and Process Testing: Assist with testing and validation of new system implementations, upgrades, or process changes to ensure they meet business needs

• Strong customer service skills to ensure that end-user needs are addressed quickly and effectively, ensuring a positive support experience
• Strong ability to troubleshoot issues in business systems and workflows, identifying the root causes of technical or process problems
• Meticulous attention to detail when troubleshooting, documenting, and analyzing processes to ensure nothing is overlooked
• Understanding of basic SQL queries and database management to analyze system data, resolve issues, or retrieve information
• Strong skills in interpreting data, metrics, and reports to evaluate system performance or diagnose process bottlenecks
• Strong writing skills for creating clear, concise process documentation, troubleshooting guides, and training materials
• Ability to work as part of a larger team to meet business goals, whether supporting team projects or individual tasks

• Deploy and support various endpoint systems which include desktop/laptop hardware, POS terminals, tablets, digital signage, printers, scanners, and telephony devices
• Respond to requests and incidents from our employees daily
• Proactively ensure the highest levels of systems and infrastructure availability in our remote environments
• Diagnose site network infrastructure issues and address in advance of service disruptions
• Work closely with multiple IT Operations teams to resolve issues and deploy equipment into the production environment
• Understanding project requirements and developing project plans to deliver on time through collaboration with different teams within Tesla
• Some planned travel to and from remote sites across regions, with occasional short-notice travel required

• Bachelor’s Degree in Computer Science, Networking, Information Systems, or equivalent experience
• Minimum of five years' experience with desktop (Windows, macOS, & Linux), infrastructure, network, and software support
• Support experience with IPSec, SD-WAN, fiber, coaxial, and Cellular modem networks with the ability to log level 1 technical support tickets with service providers
• Excellent understanding of networking components and technologies, including routers, firewalls, switches, access points, TCP/IP, DNS, DHCP, ARP, OSI model
• Experience with Active Directory, JAMF, SCCM, Azure and Windows server environments
• Experience in supporting Apple and Android mobile devices along with Intune MDM
• PowerShell or Python experience is a plus

As a Tesla Maintenance Technician, you will play a crucial role in ensuring the operational availability of a wide array of manufacturing equipment. You will apply your technical skills to install, maintain and repair mechanical and electrical systems, factory automation and robotics. You will work with the highest caliber process and equipment engineering teams to improve equipment reliability and minimize or eliminate downtime. Tesla's Equipment Maintenance is also the first-responding problem solvers who manage machine breakdown recoveries to keep production running. This is a physically demanding job working in tight spaces, requiring walking and standing all day, as well as, bending, squatting, kneeling, climbing ladders and lying on the ground intermittently throughout the day. In addition, the technician may wear a fall protection harness while working from heights or from a suspended position. Maintenance Technicians will lift up to 50 lbs. and utilize other hand tools and power tools as needed.

• Perform Preventative Maintenance (PM) on all industrial production and mechatronics equipment
• Perform repairs on production-down equipment
• Operate and repair every cell on a Line
• Perform Corrective Maintenance (repairs) on more than one of these types of equipment: electrical systems ranging from 24 VDC to 480 VAC 3 phase, mechanical systems, conveyor systems, hydraulics, pneumatics, PLC and networks, robotics
• Order parts, supplies, and equipment from catalogues and suppliers, or obtain them from storerooms

• Five (5) or more years of experience working in a maintenance capacity on production manufacturing equipment and/or have equivalent training or relevant education preferred
• Ability to read and interpret detailed mechanical assembly drawings and accurately measure and inspect tolerances
• Solid electrical knowledge (has a thorough understanding of electrical requirements and hazards)
• Advanced skills with volt meter to check AC/DC voltage, able to diagnose issues, able to use a schematic diagram to troubleshoot electrical systems
• Proficient with pneumatics-solenoid valves, actuator and control operations and can read schematics
• Ability to analyse problems and error conditions, identify root causes, and implement viable long-term solutions
• Must have command of the English language, both written and verbal

• Monitoring our manufacturing processes and creating/monitoring quality data systems

• Identifying continuous improvement opportunities and implementing best practices

• Performing design engineering analysis and reviewing engineering documentation

• Capture and document root cause analysis

• Contain defective products through ownership of problem definition (8D’s), Root Cause Analysis (RCA’s), leading dispositions, and resolution effectiveness tracking

• Reviews, develops, and implements revised/new processes using Six Sigma/Lean manufacturing

• Working cross functionally with various teams to achieve quality standards Detect non-conformances through use and standardization of SPC systems, and Change Control management

• Ensure standards and specification by championing product/process Control Plans, Inspection Standards, quality and testing plans and instructions, Visual Work Instructions, and Technical Specifications

• Prevent failed customer satisfaction and durability by coordinating Failure Mode Effects Analysis (FMEA’s), product design specifications and tolerances reviews, past problem history, and supplier development

• Currently pursuing a degree in Manufacturing, Mechanical Engineering or other related field

• Prior internship experience in a manufacturing setting preferred

• Evidence of bringing assignments to a successful completion

• Strong verbal / written communication and computer skills

• Demonstrated ability to communicate effectively

• Ability to multi task effectively within a team environment in managing priorities

• Investigate and implement countermeasures to improve process Cpk and product yield, reducing scrap, and supporting Lean Manufacturing and 5S initiatives
• Work with Engineering on production line improvement projects and ensure manufacturing instructions are always available and current
• Sending reports to summarize and analyze yield, the results of root cause analysis investigations to a wide audience of stakeholders
• Manage projects potentially involving multiple departments and/or outside vendors
• Disposition, repair, or rework, all non-conforming materials that are produced by the manufacturing line
• Day to day coverage of production line process, including rapid response on out-of-control processes to minimize cost and maximize productivity

• Associate degree in Electronics or equivalent experience
• Minimum of 3 years of experience in a manufacturing/industrial environment
• Experience troubleshooting electrical and mechanical systems
• Detail oriented with strong record-keeping and organizational skills
• Skilled with common workplace software (MS Word, Excel, Visio, Access, etc)
• Skilled with common workplace web applications (Confluence, Sharepoint, Jira, etc)
• Skilled with the use of a variety of hand and power tools