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Jobs at Tesla in United States, Eatontown
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United States
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Eatontown
2 jobs found
15.04.2025
T
Tesla Service Manager United States, New Jersey, Eatontown
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Exceed customer expectations, monitor service trends, and develop standards and processes to elevate the overall service experience. Lead by example, prioritize team success, and actively engage in team growth and...
Description:
What You’ll Do What You’ll Bring
- Exceed customer expectations, monitor service trends, and develop standards and processes to elevate the overall service experience
- Lead by example, prioritize team success, and actively engage in team growth and development, providing regular feedback and mentoring
- Understand and improve all aspects of service center performance, championing safety, efficiency, quality, and technical acumen in service operations
- Grasp business metrics, lead daily operations to achieve specific goals in productivity, quality, cost, and revenue/margin where applicable
- Embrace change, excel in high-pressure situations, exhibit strong prioritization and time management skills, and combine analytical thinking with hands-on problem-solving and a customer-service mindset
- Act in the best interest of Tesla, advocate for customers and team success, and demonstrate a passion for Tesla's mission, people, and customers
- Bachelor’s degree or equivalent experience
- Prior leadership experience in a service-focused industry; automotive expertise is not required
- Experience leading teams and managing a diverse group of roles and responsibilities
- Strong and proven experience leading field, technical repair, or manufacturing teams in a fast-paced, technology-driven environment with strong customer facing responsibilities
- Experience running complex processes using Lean or other techniques
- Valid driver’s license required
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15.04.2025
T
Tesla Service Technician United States, New Jersey, Eatontown
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Execute both basic and advanced diagnostic and repair work on all Tesla products. Collaborate with team members to maximize repair efficiency and ensure exceptional product delivery, including vehicle cleaning and...
Description:
What You’ll Do What You’ll Bring
- Execute both basic and advanced diagnostic and repair work on all Tesla products
- Collaborate with team members to maximize repair efficiency and ensure exceptional product delivery, including vehicle cleaning and detailing
- Operate a variety of high-quality hand, power, and shop tools
- Utilize a company supplied laptop for diagnostics and online training
- Accurately document repairs and inspect and maintain shop equipment, requesting replacements as necessary
- Provide direct feedback to Tesla's design and engineering teams to continuously enhance repair procedures and products
- Maintain a collaborative, inclusive, and respectful attitude in a dynamic environment
- Proven ability to adapt to new technologies, innovate, follow instructions attentively, and effectively manage multiple priorities to meet deadlines
- Section 609 Refrigerant handling certification, preferred
- Evidence of a "safety first" attitude
- Basic command of the English language
- Proficiency in fundamental computer skills, including web browsing and standard applications such as Excel and Word
- Valid driver's license required
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Exceed customer expectations, monitor service trends, and develop standards and processes to elevate the overall service experience. Lead by example, prioritize team success, and actively engage in team growth and...
Description:
What You’ll Do What You’ll Bring
- Exceed customer expectations, monitor service trends, and develop standards and processes to elevate the overall service experience
- Lead by example, prioritize team success, and actively engage in team growth and development, providing regular feedback and mentoring
- Understand and improve all aspects of service center performance, championing safety, efficiency, quality, and technical acumen in service operations
- Grasp business metrics, lead daily operations to achieve specific goals in productivity, quality, cost, and revenue/margin where applicable
- Embrace change, excel in high-pressure situations, exhibit strong prioritization and time management skills, and combine analytical thinking with hands-on problem-solving and a customer-service mindset
- Act in the best interest of Tesla, advocate for customers and team success, and demonstrate a passion for Tesla's mission, people, and customers
- Bachelor’s degree or equivalent experience
- Prior leadership experience in a service-focused industry; automotive expertise is not required
- Experience leading teams and managing a diverse group of roles and responsibilities
- Strong and proven experience leading field, technical repair, or manufacturing teams in a fast-paced, technology-driven environment with strong customer facing responsibilities
- Experience running complex processes using Lean or other techniques
- Valid driver’s license required
Show more
These jobs might be a good fit
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