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Service Operations Lead - Eastern Europe jobs at Tesla in Poland

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4 jobs found
22.04.2025
T

Tesla Field Service Technician Industrial Storage - Supercharging ... Poland, West Pomeranian Voivodeship

22.04.2025
T

Tesla Service Operations Lead - Eastern Europe Poland, Masovian Voivodeship

Limitless High-tech career opportunities - Expoint
Description:
What You’ll Do
  • Project Management: Successfully lead and coordinate projects affecting multiple locations or the entire region including new service offerings, new revenue streams, tools and processes
  • Continuous Improvement: Identify and drive continuous improvement across the market to reduce costs and increase efficiency, contributing to best practice sharing and standardization across all locations
  • Insights: Regularly report to senior management and the Country Manager, including quality, cost, time details vs. plan, as well as identify roadblocks or deviations
  • Reporting & Analytics: Provide comprehensive reporting and analytics at a country level for local initiatives and opportunities, identifying key operational improvements to assist in strategic business decision making
  • Coordination: Act as the point of coordination between local markets and EMEA business support, requesting system improvements from the field and overseeing implementation of new tools and processes across the market. Act as the ‘go-to’ for the leadership team, supporting local service centers and driving process improvements where necessary to ensure Tesla standard throughout
  • Collaboration: Collaborate cross-functionally with key business functions including Service, Virtual, Technical Operations, Mobile Operations, and Data Analytics to help build integrated, forward-looking processes that are documented and maintained across the area you oversee
  • Solution orientation: Focus on solutions and overall best for Tesla, actively engaging local stakeholders to secure ownership, results and development of new processes that will help in building a strong organization
What You’ll Bring
  • Willingness to learn: Curiosity to build in depth knowledge of all Tesla products as well as Tesla service operations, processes, policies and vehicle repairs. Possess or be highly interested understanding of automotive techniques related to repair and servicing of vehicles, knowledge of electrical vehicles is a plus but not mandatory.
  • Root Cause Analysis: Exceptional ability to demonstrate root cause analysis of problems and a solution orientated approach to these. Analytical with the ability to manipulate mass data into a manageable and meaningful format
  • Continuous Improvement: An agile, analytical and creative mindset to problem solving attitude and driving continuous improvements
  • Multitasking: Thrive in a fast-paced, ever-changing environment with multiple workstreams, while maintaining attention to detail. Exceptional organization, prioritization and time management skills are essential for success.
  • IT Skils: Digitally savvy – ability to adopt and adapt quickly to new technology and systems
  • Communication & Collaboration: Excellent communication skills and ability to establish and maintain strong working relationships with both internal stakeholders and customers to excel in a team-based environment and achieve common goals. You enjoy working closely with various people and can build and maintain good working relationships with all internal stakeholders. Ability to travel across the country when required by business needs. Able to communicate, read, and write effectively in the English language, Polish language skills are considered an advantage
  • Eligibility & Driving license: You have the right to live and work in Poland and we expect you to have a valid Class B driver's license.
Expand
10.04.2025
T

Tesla Service Operations Lead Poland, Masovian Voivodeship

Limitless High-tech career opportunities - Expoint
Description:
What You’ll Do
  • Project Management: Successfully lead and coordinate projects affecting multiple locations or the entire region including new service offerings, new revenue streams, tools and processes
  • Continuous Improvement: Identify and drive continuous improvement across the market to reduce costs and increase efficiency, contributing to best practice sharing and standardization across all locations
  • Insights: Regularly report to senior management and the Country Manager, including quality, cost, time details vs. plan, as well as identify roadblocks or deviations
  • Reporting & Analytics: Provide comprehensive reporting and analytics at a country level for local initiatives and opportunities, identifying key operational improvements to assist in strategic business decision making
  • Coordination: Act as the point of coordination between local markets and EMEA business support, requesting system improvements from the field and overseeing implementation of new tools and processes across the market. Act as the ‘go-to’ for the leadership team, supporting local service centers and driving process improvements where necessary to ensure Tesla standard throughout
  • Collaboration: Collaborate cross-functionally with key business functions including Service, Virtual, Technical Operations, Mobile Operations, and Data Analytics to help build integrated, forward-looking processes that are documented and maintained across the area you oversee
  • Solution orientation: Focus on solutions and overall best for Tesla, actively engaging local stakeholders to secure ownership, results and development of new processes that will help in building a strong organization
What You’ll Bring
  • Willingness to learn: Curiosity to build in depth knowledge of all Tesla products as well as Tesla service operations, processes, policies and vehicle repairs. Possess or be highly interested understanding of automotive techniques related to repair and servicing of vehicles, knowledge of electrical vehicles is a plus but not mandatory.
  • Root Cause Analysis: Exceptional ability to demonstrate root cause analysis of problems and a solution orientated approach to these. Analytical with the ability to manipulate mass data into a manageable and meaningful format
  • Continuous Improvement: An agile, analytical and creative mindset to problem solving attitude and driving continuous improvements
  • Multitasking: Thrive in a fast-paced, ever-changing environment with multiple workstreams, while maintaining attention to detail. Exceptional organization, prioritization and time management skills are essential for success.
  • IT Skils: Digitally savvy – ability to adopt and adapt quickly to new technology and systems
  • Communication & Collaboration: Excellent communication skills and ability to establish and maintain strong working relationships with both internal stakeholders and customers to excel in a team-based environment and achieve common goals. You enjoy working closely with various people and can build and maintain good working relationships with all internal stakeholders. Ability to travel across the country when required by business needs. Able to communicate, read, and write effectively in the English language, Polish language skills are considered an advantage
  • Eligibility & Driving license: You have the right to live and work in Poland and we expect you to have a valid Class B driver's license.
Expand
Limitless High-tech career opportunities - Expoint
Description:
What You’ll Do
  • Perform all on-site technical activities: related to the installation, commissioning, repair, maintenance of our Energy storage and Supercharging network in western Poland and abroad when needed
  • Troubleshoot and perform root - cause analysis, both remotely and on-site
  • Stakeholder managment - act as the first point of contact to contractors
  • Prevent recurring issues and provide feedback to the engineering teams
  • Organizational tasks, like preparing, organizing, and planning your own technical activities
What You’ll Bring
  • Experience as a technician in the electrical engineering field
  • Experience with Low- and Medium Voltage electrical systems, High Voltage is a plus
  • A passion for renewable energy
  • Excellent communication skills and ability to work independently, motivated and a proactive attitude
  • Flexible towards travelling
  • Fluency in Polish and a good command of English
  • An EU passport or work permit is needed for this position
Expand
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