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Delivery Operations Advisor jobs at Tesla in Philippines, Taguig
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Company (1)
Job type
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Job title (1)
Philippines
Taguig
8 jobs found
23.04.2025
T
Tesla Parts Advisor Philippines, Taguig
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Receive stock, pick, ship and transact materials inventory to support the needs of vehicle service. Accurately record parts transactions and data into Dealer Management System – attention to detail critical....
Description:
What You’ll Do What You’ll Bring
- Receive stock, pick, ship and transact materials inventory to support the needs of vehicle service.
- Accurately record parts transactions and data into Dealer Management System – attention to detail critical.
- Conduct transactions w/ systems; walk customer through order and provide summary.
- Escalate any issues that need to be addressed to correct any inbound packaging issues from our internal and external suppliers.
- Maintain records of time, expenses, and materials.
- Communicate estimated parts ship and arrival time, including regular updates.
- Follow up with customer on parts order and ensure complete satisfaction with the order.
- Perform other related duties as assigned.
- Help maintain cleanliness of service center.
- Effectively handle multiple priorities, organize workload, and meet deadlines.
- Degree or Certificate from a University program in Automotive Technology a plus or the equivalent in experience and evidence of exceptional ability
- Methods, techniques, parts, tools and materials used in the maintenance and repair of vehicles.
- Understand in basic automotive techniques related to repair and servicing of automobiles.
- Automotive equipment and servicing methods.
- Dealer Business Process and Best Practice.
- DMS Systems, SAP, MS Office Suite.
- 1-3 yrs experience in the automotive industry
- 2-5 years material service and distribution experience.
- Excellent oral and written communication skills as well as the ability to follow instructions required.
- Good Communication skills
- Ability to establish and maintain cooperative working relationships with those contacted in the course of work, including the public.
- Maintain and perform top level professional integrity and appearance as a parts advisor.
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22.04.2025
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Tesla Delivery Operations Specialist Philippines, Taguig
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Oversee and coordinate administrative responsibilities at the Delivery center. Monitor and manage pipeline flow and appointment calendars to ensure an accurate and efficient delivery process. Prepare, print and process delivery...
Description:
What You’ll Do What You’ll Bring
- Oversee and coordinate administrative responsibilities at the Delivery center
- Monitor and manage pipeline flow and appointment calendars to ensure an accurate and efficient delivery process.
- Prepare, print and process delivery documents in an accurate and timely fashion
- Work cross-functionally with other sales operations teams to verify sales orders, contracts and registration documents for accuracy.
- Record information and ensure data quality in our CRM and other systems
- Work with other departments such as service and logistics to coordinate vehicle shipment and prep
- Develop and implement best practices to provide a superior ownership experience and reflect Tesla brand values
- Perform other related duties based on business needs
- Excellent organization and communication skills
- Comfortable working in a fast paced environment
- Proven ability to work well with others in a team
- Self-starter who is goal-oriented and highly motivated
- Attention to detail
- Willingness to work on a flexible schedule, according to activity volume
- Ability to work across multiple systems
- Bachelor's degree or equivalent combination of education and experience
- Automotive registration and operations experience preferred
- At least 3 years' work experience
- Proficient in English
- Driver license's holder
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22.04.2025
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Tesla Delivery Operations Advisor Philippines, Taguig
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Oversee and coordinate administrative responsibilities at the Delivery center. Monitor and manage pipeline flow and appointment calendars to ensure an accurate and efficient delivery process. Prepare, print and process delivery...
Description:
What You’ll Do What You’ll Bring
- Oversee and coordinate administrative responsibilities at the Delivery center
- Monitor and manage pipeline flow and appointment calendars to ensure an accurate and efficient delivery process.
- Prepare, print and process delivery documents in an accurate and timely fashion
- Work cross-functionally with other sales operations teams to verify sales orders, contracts and registration documents for accuracy.
- Record information and ensure data quality in our CRM and other systems
- Work with other departments such as service and logistics to coordinate vehicle shipment and prep
- Develop and implement best practices to provide a superior ownership experience and reflect Tesla brand values
- Perform other related duties based on business needs
- Excellent organization and communication skills
- Comfortable working in a fast paced environment
- Proven ability to work well with others in a team
- Self-starter who is goal-oriented and highly motivated
- Attention to detail
- Willingness to work on a flexible schedule, according to activity volume
- Ability to work across multiple systems
- Bachelor's degree or equivalent combination of education and experience
- Automotive registration and operations experience preferred
- At least 3 years' work experience
- Proficient in English
- Driver license's holder
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16.04.2025
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Tesla Order Operations Specialist Philippines, Taguig
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Collaborate with key stakeholders in Sales, Delivery, Logistic and Operations to improve current work flow processes and minimize errors. Initiate and carry out automation programs to reduce manual effort and...
Description:
What You’ll Do What You’ll Bring
- Collaborate with key stakeholders in Sales, Delivery, Logistic and Operations to improve current work flow processes and minimize errors. Initiate and carry out automation programs to reduce manual effort and improve operational efficiency.
- Provide and drive internal cross-functional operational solutions for new business models and sales initiatives to ensure effective implementation.
- Establish regular performance reviews of new programs to track outcomes against goals.
- Prioritize and manage multiple projects, while adhering to business-critical deadlines in a fast paced environment.
- Develop Order Ops internal process documentation and guidance for customer facing teams
- Participate in global projects as and when needed
- Perform ad-hoc duties as assigned by line management
- Experienced within an order operations/ logistic or related role
- Self-starter who possesses exceptional time management skills and has a great attention to detail
- Strong understanding of CRM systems and a successful track record in leveraging IT resources to support more efficient sales-related processes
- Demonstrated high levels of problem solving skills
- Excellent communication skills, both oral and written
- Proficiency in English and fluency in relevant local language required
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15.04.2025
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Tesla Delivery Manager Philippines, Taguig
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Oversee all regional delivery operations, including but not limited to: inventory management, pipelines, appointment scheduling, logistics, staffing, salesmanship, and payment processing. Manage and mentor a team of full-time and part-time...
Description:
What You’ll Do What You’ll Bring
- Oversee all regional delivery operations, including but not limited to: inventory management, pipelines, appointment scheduling, logistics, staffing, salesmanship, and payment processing
- Manage and mentor a team of full-time and part-time employees
- Set individual and group performance targets
- Recruit, interview, and train new team members
- Monitor daily deliveries, create reports and update relevant systems to ensure accurate and timely delivery information is available to management
- Work cross-functionally with service, sales, logistics, and manufacturing to continuously improve delivery processes and maximize efficiency
- Maintain a constant focus on optimizing customer experience
- Demonstrate fluency in registration, financing and insurance requirements and processes across various markets
- Develop and coach local managers and team leaders to effectively manage delivery operations in each market
- Monitor and review market performance in customer satisfaction, efficiency and inventory turnaround; working with local and regional team members to execute project to drive continuous improvement in all areas of daily operations
- Assist, plan and execute in new market entry where necessary
- Bachelor’s Degree or equivalent, plus 3-5 years of operations or management experience
- Natural leadership quality with a focus on problem-solving and achieving results
- Ability to prioritize, manage multiple projects, and adhere to business-critical deadlines
- Numbers-driven, analytical mindset
- Superior written and verbal communication skills
- Technological fluency and ability to operate in business systems (experience using SalesForce a plus)
- An upbeat, positive and professional attitude
- Must have and maintain a valid driver’s license and an acceptable and safe driving record
- Must have a minimum two years of driving experience
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15.04.2025
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Tesla Service Advisor Philippines, Taguig
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Answer Phone Calls, Emails and Drive In’s to address any customer concern with the highest level of response and attention. Determine if technical solution can be resolved over the phone;...
Description:
What You’ll Do What You’ll Bring
- Answer Phone Calls, Emails and Drive In’s to address any customer concern with the highest level of response and attention
- Determine if technical solution can be resolved over the phone; escalate immediately to Shop Foreman / Service Manager to provide immediate attention
- Accurately record issues and data into Dealer Management System. Attention to detail critical
- Conduct Transactions w/ system; walk customer through correction and provide summary.
- Communicate estimated completion time, regular updates and follow through on each customer vehicle.
- Coordinate the detail of every vehicle prior to delivery.
- Coordinate the delivery time or pick up with each customer.
- Follow up with Customer on services provided; ensure they are satisfied with the work performed.
- Methods, techniques, parts, tools and materials used in the maintenance and repair of vehicles
- Operation and maintenance of a wide variety of hand power tools, shop tools, and automotive and electrical test equipment
- Understanding of basic automotive techniques related to repair and servicing of automobiles
- Ability to follow oral and written instructions with attention to detail
- Willingness to learn new and innovative automotive technologies
- Establish and maintain cooperative working relationships with those contacted in the course of work to include the public
- Perform detailed daily record keeping and reporting
- Effectively handle multiple priorities, organize workload, and meet deadlines
- Work in a team-based environment and achieve common goals
- Retail automotive service experience, preferred
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15.04.2025
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Tesla Tesla Advisor Philippines, Taguig
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Engage walk in guests promptly, personally and with the goal of opening the conversation and ensuring they feel welcome. Help drive business and maximize sales through customer service, product knowledge,...
Description:
What You’ll Do What You’ll Bring
- Engage walk in guests promptly, personally and with the goal of opening the conversation and ensuring they feel welcome
- Help drive business and maximize sales through customer service, product knowledge, merchandise presentation and promotion.
- Implement all operational policies and procedures in order to satisfy the needs of the customer while helping Tesla achieve its goals.
- Understand who our guests are, what brought them to Tesla, their intent and timeline to purchase, thus creating a robust Customer Profile
- Educate and excite guests by answering their questions and providing a tailored experience based upon their interests and agenda
- Demonstrate a mastery of all Tesla products and services, as well as local incentives for EV owners
- Help Tesla maintain a healthy sales pipeline by collecting customer contact information and scheduling Test Drives for individuals who exhibit purchase intent or potential
- Regularly update the CRM system to ensure accurate and timely sales and delivery information is available to management
- Customer service experience required
- Positive, enthusiastic and passionate about the changes in the personal transportation industry
- Self-starter who possesses exceptional time management skills and has great attention to detail.
- Ability to prioritize, manage multiple projects, and adhere to business-critical deadlines.
- Passionate dedication and ethical approach to sales management and operations.
- Ability to understand and convey business issues and technical concepts
- Strong sense of team mentality and reliability
- Strong communication skills
- Demonstrate a mastery of all Tesla products and services. Keep up with EV industry trends and local incentives
- Ability to work evenings and weekends
- MUST have and maintain a valid driver’s license and a safe driving record.
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Receive stock, pick, ship and transact materials inventory to support the needs of vehicle service. Accurately record parts transactions and data into Dealer Management System – attention to detail critical....
Description:
What You’ll Do What You’ll Bring
- Receive stock, pick, ship and transact materials inventory to support the needs of vehicle service.
- Accurately record parts transactions and data into Dealer Management System – attention to detail critical.
- Conduct transactions w/ systems; walk customer through order and provide summary.
- Escalate any issues that need to be addressed to correct any inbound packaging issues from our internal and external suppliers.
- Maintain records of time, expenses, and materials.
- Communicate estimated parts ship and arrival time, including regular updates.
- Follow up with customer on parts order and ensure complete satisfaction with the order.
- Perform other related duties as assigned.
- Help maintain cleanliness of service center.
- Effectively handle multiple priorities, organize workload, and meet deadlines.
- Degree or Certificate from a University program in Automotive Technology a plus or the equivalent in experience and evidence of exceptional ability
- Methods, techniques, parts, tools and materials used in the maintenance and repair of vehicles.
- Understand in basic automotive techniques related to repair and servicing of automobiles.
- Automotive equipment and servicing methods.
- Dealer Business Process and Best Practice.
- DMS Systems, SAP, MS Office Suite.
- 1-3 yrs experience in the automotive industry
- 2-5 years material service and distribution experience.
- Excellent oral and written communication skills as well as the ability to follow instructions required.
- Good Communication skills
- Ability to establish and maintain cooperative working relationships with those contacted in the course of work, including the public.
- Maintain and perform top level professional integrity and appearance as a parts advisor.
Show more
These jobs might be a good fit
Find your dream job in the high tech industry with Expoint. With our platform you can easily search for Delivery Operations Advisor opportunities at Tesla in Philippines, Taguig. Whether you're seeking a new challenge or looking to work with a specific organization in a specific role, Expoint makes it easy to find your perfect job match. Connect with top companies in your desired area and advance your career in the high tech field. Sign up today and take the next step in your career journey with Expoint.