Jobs at Tesla in Norway

We offer:

• A dynamic & fast-paced environment where inclusion, learning & collaboration are key to
• success
• The chance to work with innovative technology, advanced tools and software
• Ongoing training and development to help you grow your skills and career
• A competitive compensation and benefits package
• A safe, clean and fun workplace

• Service, repair and improve: Working with Tesla specific software and advanced tools you will be performing repairs and maintenance on all types of Tesla vehicles.
• Driven: Efficient in completing repairs and driven to exceed expectations on quality and productivity.
• Become proficient to perform all common repairs and some complex repairs autonomously
• Ensure top quality: Fix it right first time, we trust you to inspect our vehicles diligently before return and pre-delivery
• Collaborate: Working across teams (local and over the region) you will be sharing support and best practices in order to further improve the service experience.
• Develop: Setting you up for success our dedicated in-house training teams offer a blended learning strategy to help develop your technical skills. And by also sharing your own skills and knowledge with the team, you’re a part of driving the whole group forward

• Technically experienced: You have professional experience performing vehicle service and repairs working within either automotive, aviation, marine or similar industries.
• Technically qualified: You have relevant certification to perform vehicle repairs in Norway (a plus). You will self-manage your technical expertise development.
• A good communicator: You speak and write English well and know how to get your point across clearly and respectfully.
• Safe to drive: We require you to hold a driver’s license.
• Flexible: You may work in shifts to support your team, which may include weekends, morning and evening shifts.
• You are willing to travel when needed
• Eligible: to work in Norway

We offer:

• A dynamic and fast-paced environment where inclusion, learning and collaboration are key to
• success.
• An opportunity to utilize varying models of our fleet for daily operations and repairs.
• The chance to work with innovative technology, advanced tools and software.
• Ongoing training and development to help you grow your skills and career.
• A competitive compensation and benefits package including Tesla shares.

• Service, repair and improve: Working with Tesla specific software and drive out to customers to service their vehicles. This is an independent position
• Ensure top quality: Fix it right first time, we trust you to inspect our vehicles diligently before return and pre-delivery and to work with the highest quality standards.
• Collaborate: Working across teams (local and regional) you will be sharing support and best practices to further improve the service experience.
• Develop: Setting you up for success our dedicated in-house training teams will train you on Tesla specific technology and the repair of Electrical Vehicles.
• Support end to end mobile service process as needed by the business to be able to perform their core duties, with activities like parts management, scheduling, etc.
• Customer Facing: Take ownership of all customer facing interactions. You will be required to perform basic repairs, educate customers on technical information and general usage of vehicle.

• Technically experienced: You have professional experience performing vehicle service and repairs working within automotive or similar industries.
• Technically qualified: You have relevant certification to perform vehicle repairs in Norway (Fagbrev/ Vocational diploma)
• A good communicator: You speak and write English and [local language] well and know how to
• get your point across clearly and respectfully
• Safe to drive: We require you to hold a full driver’s license held for a minimum of two years
• Flexible: You may work in shifts to support your team, which may include weekends. You are willing to travel to various sites and detail cars, when needed
• Eligible: you have the right to work in Norway

We offer:

• A dynamic & fast-paced environment where inclusion, learning & collaboration are key to
• success
• The chance to work with innovative technology, advanced tools and software
• Ongoing training and development to help you grow your skills and career
• A competitive compensation and benefits package
• A safe, clean and fun workplace

• Service, repair and improve: Working with Tesla specific software and advanced tools you will be performing repairs and maintenance on all types of Tesla vehicles.
• Driven: Efficient in completing repairs and driven to exceed expectations on quality and productivity.
• Become proficient to perform all common repairs and some complex repairs autonomously
• Ensure top quality: Fix it right first time, we trust you to inspect our vehicles diligently before return and pre-delivery
• Collaborate: Working across teams (local and over the region) you will be sharing support and best practices in order to further improve the service experience.
• Develop: Setting you up for success our dedicated in-house training teams offer a blended learning strategy to help develop your technical skills. And by also sharing your own skills and knowledge with the team, you’re a part of driving the whole group forward

• Technically experienced: You have professional experience performing vehicle service and repairs working within either automotive, aviation, marine or similar industries.
• Technically qualified: You have relevant certification to perform vehicle repairs in Norway (a plus). You will self-manage your technical expertise development.
• A good communicator: You speak and write English well and know how to get your point across clearly and respectfully.
• Safe to drive: We require you to hold a driver’s license.
• Flexible: You may work in shifts to support your team, which may include weekends, morning and evening shifts.
• You are willing to travel when needed
• Eligible: to work in Norway

• Diagnose: You will evaluate, diagnose, review and resolve the needs of customers
• Root Cause Analysis: The time you will spend on one or multiple related customer cases will vary. You will work together with the Service centers to capture learnings from previous roadside incidents in an effort to streamline and prioritize roadside cases to reduce the costs of towing/rental cars and offer smoother interactions for our customers
• Represent: You will be Tesla’s voice for escalations and complex issues – in this way you are the representative of our brand, mission and products
• Communicate: You will handle customer concerns with professionalism, urgency and escalate matters that require senior management concurrence in a timely manner to line management
• Decision Making: You define the right course of action on a customer by customer case. You will make the right decision based on cost, speed, safety and customer experience
• Administer: As part of a data-driven company, you will use our Customer Relationship Management software and other tools to keep an accurate record of support cases and communications

• Customer-centric: You have a background within customer service environment and you love to deliver an excellent customer experience
• Eager to learn: We don’t require you to be an automotive expert, but we expect you to have a genuine interest in cars and technology and be eager to learn
• A multi-tasker: You thrive in an ever-changing and fast-moving environment, prioritize effectively and can manage stressful situations and multiple work streams at once to offer the best experience to existing and future customers
• Flexible: You thrive collaborating closely in diverse teams and people. You can work between 32-40 hours per week and commit to shifts between 7am – 11:30pm and occasional night shifts, including working on weekends and bank holidays
• An excellent communicator: we are looking for a bilingual Norwegian and English speaker. Any additional European languages are beneficial
• Legal right to work in the location of the role

We offer:

• A dynamic & fast-paced environment where inclusion, learning & collaboration are key to
• success
• The chance to work with innovative technology, advanced tools and software
• Ongoing training and development to help you grow your skills and career
• A competitive compensation and benefits package
• A safe, clean and fun workplace

• Service, repair and improve: Working with Tesla specific software and advanced tools you will be performing repairs and maintenance on all types of Tesla vehicles.
• Driven: Efficient in completing repairs and driven to exceed expectations on quality and productivity.
• Become proficient to perform all common repairs and some complex repairs autonomously
• Ensure top quality: Fix it right first time, we trust you to inspect our vehicles diligently before return and pre-delivery
• Collaborate: Working across teams (local and over the region) you will be sharing support and best practices in order to further improve the service experience.
• Develop: Setting you up for success our dedicated in-house training teams offer a blended learning strategy to help develop your technical skills. And by also sharing your own skills and knowledge with the team, you’re a part of driving the whole group forward

• Technically experienced: You have professional experience performing vehicle service and repairs working within either automotive, aviation, marine or similar industries.
• Technically qualified: You have relevant certification to perform vehicle repairs in Norway (a plus). You will self-manage your technical expertise development.
• A good communicator: You speak and write English well and know how to get your point across clearly and respectfully.
• Safe to drive: We require you to hold a driver’s license.
• Flexible: You may work in shifts to support your team, which may include weekends, morning and evening shifts.
• You are willing to travel when needed
• Eligible: to work in Norway

• Tyre changes
• Wheel swaps
• Fluid replenishments
• Door handles (this is a Tesla specific repair, it is good to know how this is performed)
• Wiper blade replacements
• 4 Wheel alignment (understanding to know-how and all basics that involves aligning a vehicle)
• Drive unit replacements (this is a Tesla specific repair, it is good to know how this is performed)
• Basic diagnostics
• Body adjustments
• Operate a variety of hand, power and shop tools
• Perform equipment inspections and calibrations

• Recently completed VG2 Kjøretøy or similair field upon start date
• Strong sense of team mentality and reliability
• Positive, enthusiastic and passionate about the changes in the personal transportation industry
• Fluency in English language is required
• Excellent oral and written communication skills as well as the ability to follow instructions as required
• Ability to understand and convey business issues and technical concepts
• Driver’s license with a safe driving record preferred
• Basic Computer skills (excel, word, outlook, web)

We offer…

• A dynamic and fast-paced environment where inclusion, learning and collaboration are key to success
• The chance to work with innovative technology, advanced tools and software
• Ongoing training and development to help you grow your skills and career
• A competitive compensation and benefits package
• A safe, clean and fun workplace

• Support: You will support Tesla customers on a wide range of matters, resolving roadside, technical and service-related inquiries. We trust you to guide, educate, troubleshoot and contribute an excellent customer experience, every time
• Coordinate: You collaborate with a wide network of Tesla colleagues and departments locally and globally. By partnering across teams, you aim to ensure consistency in our customer experience
• Make a difference: We depend on you to create an experience where every Tesla customer feels valued, heard and informed
• Develop: You will be a part of a brilliant team with the mind-set to grow. Our Tesla Support Advisors face new challenges every day and we consistently push each other to learn and develop

• Customer-centric above all: No matter what, you act with customer in mind. You have a clear background within customer support, and will contribute to the team’s ability to deliver an even better experience
• An excellent communicator: You manage Icelandic & English fluently and always communicate clearly, concisely and respectfully. Additional languages are a plus
• Digitally savvy: You have the ability to adopt and adapt quickly to new technology and systems
• A skilled multi-tasker: You prioritize efficiently, deliver on time and never lose sight of the big picture
• A fast learner: We do not expect you to be a Tesla expert on day one and our dedicated training team will upskill you quickly. We do expect you to be eager to learn and thrive on new challenges
• Flexible team player: You like collaborating closely with different kinds of people and can work in shifts to support your team. This may include weekends as well as morning and evening shifts
• Safe to drive: We require you to hold a full valid driver’s license