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Service Advisor Christchurch jobs at Tesla in New Zealand, Christchurch
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New Zealand
Christchurch
2 jobs found
15.04.2025
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Tesla Vehicle Service Technician Christchurch New Zealand, Canterbury, Christchurch
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Execute basic and advanced diagnostic and repair work on all aspects of Tesla product line. Work independently and as a team to drive maximum service and repair efficiency. Provide feedback...
Description:
What You’ll Do What You’ll Bring
- Execute basic and advanced diagnostic and repair work on all aspects of Tesla product line.
- Work independently and as a team to drive maximum service and repair efficiency.
- Provide feedback to internal Tesla teams to enable continuous improvement of procedures and products.
- Participate with a collaborative, inclusive, and respectful attitude in an ever-changing dynamic environment.
- Operate a variety of top-of-the-line hand, power and shop tools.
- Consistently and concisely detail and document repairs.
- Enjoy your company supplied laptop to support job diagnostics and further develop your professional capabilities.
- Inspect and maintain service equipment and request for replacements, as required.
- Partner with other teams to fulfil wider-business objectives (such as detailing and configuration of vehicles) to ensure smooth delivery of Tesla products to customers.
- Assist with onboarding and training of new technicians, where required.
- Fully qualified Motor Mechanic or Registered Vehicle Technician
- Minimum 2 years’ experience as a fully qualified Motor Mechanic or Technician.
- Knowledge of methods, techniques, parts and tools used in the maintenance and repair of vehicles (includes testing, diagnosis, HVAC service, hydraulic, brakes, testing and repair of electronic systems and modules).
- Knowledge and experience using diagnostic scan tools, following diagnostics and operating scopes.
- Experience working with EVs or Hybrid Vehicles a bonus.
- A creative problem solver who is open to new ideas, approaches and an advocate for the Tesla brand.
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10.04.2025
T
Tesla Service Advisor Christchurch New Zealand, Canterbury, Christchurch
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Answer Phone Calls, Emails and Drive In’s to address any customer concern with the highest level of response and attention. Return missed phone calls, email in no less than 5...
Description:
What You’ll Do What You’ll Bring
- Answer Phone Calls, Emails and Drive In’s to address any customer concern with the highest level of response and attention
- Return missed phone calls, email in no less than 5 minutes
- Determine if technical solution can be resolved over the phone; escalate immediately to Shop Foreman / Service Manager to provide immediate attention
- Accurately record issues and data into Dealer Management System. Attention to detail critical
- Conduct Transactions w/ system; walk customer through correction and provide summary
- Communicate estimated completion time, regular updates and follow through on each customer vehicle
- Coordinate the delivery time or pick up with each customer
- Follow up with Customer on services provided; ensure they are satisfied with the work performed
- Ability to follow oral and written instructions with attention to detail
- Willingness to learn new and innovative automotive technologies
- Ability to establish and maintain cooperative working relationships with those contacted in the course of work to include the public
- Perform detailed daily record keeping and reporting
- Effectively handle multiple priorities, organize workload, and meet deadlines
- Work in a team-based environment and achieve common goal
- Dealer Management System(s), Outlook, and MS Office
- Retail customer service preferred, Automotive Retail experience a Bonus
- Must have and maintain a valid driver’s license and an acceptable and safe driving record
- Must have two years of driving experience
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These jobs might be a good fit
Share
Execute basic and advanced diagnostic and repair work on all aspects of Tesla product line. Work independently and as a team to drive maximum service and repair efficiency. Provide feedback...
Description:
What You’ll Do What You’ll Bring
- Execute basic and advanced diagnostic and repair work on all aspects of Tesla product line.
- Work independently and as a team to drive maximum service and repair efficiency.
- Provide feedback to internal Tesla teams to enable continuous improvement of procedures and products.
- Participate with a collaborative, inclusive, and respectful attitude in an ever-changing dynamic environment.
- Operate a variety of top-of-the-line hand, power and shop tools.
- Consistently and concisely detail and document repairs.
- Enjoy your company supplied laptop to support job diagnostics and further develop your professional capabilities.
- Inspect and maintain service equipment and request for replacements, as required.
- Partner with other teams to fulfil wider-business objectives (such as detailing and configuration of vehicles) to ensure smooth delivery of Tesla products to customers.
- Assist with onboarding and training of new technicians, where required.
- Fully qualified Motor Mechanic or Registered Vehicle Technician
- Minimum 2 years’ experience as a fully qualified Motor Mechanic or Technician.
- Knowledge of methods, techniques, parts and tools used in the maintenance and repair of vehicles (includes testing, diagnosis, HVAC service, hydraulic, brakes, testing and repair of electronic systems and modules).
- Knowledge and experience using diagnostic scan tools, following diagnostics and operating scopes.
- Experience working with EVs or Hybrid Vehicles a bonus.
- A creative problem solver who is open to new ideas, approaches and an advocate for the Tesla brand.
Show more
These jobs might be a good fit
Find your dream job in the high tech industry with Expoint. With our platform you can easily search for Service Advisor Christchurch opportunities at Tesla in New Zealand, Christchurch. Whether you're seeking a new challenge or looking to work with a specific organization in a specific role, Expoint makes it easy to find your perfect job match. Connect with top companies in your desired area and advance your career in the high tech field. Sign up today and take the next step in your career journey with Expoint.