Talon-technical Support Engineer jobs at Team8 in Israel, Tel Aviv-yafo

Are you looking for a role as a Technical Support Engineer within the tech industry in Team8 in Israel, Tel Aviv-Yafo? If so, then Expoint is the job searching platform you need. The opportunity we have to offer is for a Talon Technical Support Engineer role. As the Talon Technical Support Engineer you would be responsible for providing high-level technical support and product engineering for customers participating in the Talon program. You would provide technical assistance to help customers resolve system issues and interact directly with customers to understand their needs and develop appropriate solutions. You should be comfortable troubleshooting system problems, developing feature requests, researching customer issues, and addressing customer’s requirements. At this position you will also serve as the point of contact between customers and engineering teams for problem investigation and resolution. You will have to research, design and implement solutions, as well as test and analyze performance metrics of programs. You must be able to communicate clearly and work effectively in a fast-paced and fluctuating environment. The ideal Technical Support Engineer should possess exceptional communication skills, both verbally and written, as well as excellent problem-solving and troubleshooting capabilities. You need to have superior analytical skills and be able to develop and execute cases in a timely and efficient manner. The position requires the ability to multi-task and work independently while also functioning part of a team. A Bachelor’s degree in Computer Science, Information Systems, or a related field is preferred, though alternative degrees plus relevant work experience may be considered. At Expoint we are offering an opportunity to join an innovative and high-tech team as a Talon Technical Support Engineer. If you possess the requirements and skills necessary for this role then apply today and be a part of an amazing team.