Network Team Manager Operations jobs at Td Bank in Singapore, Singapore

Job Description:

Job Description:

The Global Financial Crimes Risk Manager is responsible for executing the Global Financial Crimes Program in the Asia Pacific Region.

The Global Financial Crimes Risk Manager will establish and maintain strong relationships with key stakeholders within the Front Line Units (FLUs) and Control Functions (CFs), GFC risk executives and managers, and internal audit using effective influence skills.

Responsibilities:

The Global Financial Crimes Compliance (“GFC”) Manager, assists Global Financial Crimes Compliance executives and managers in any of the following activities in support of the identification, escalation and timely mitigation of compliance risks in alignment with the Compliance Risk Management (“CRM”) Program and the Financial Crimes Global Policy:

• Drive consistent execution of the financial crimes program in the Asia Pacific region, including but not limited to regulatory change, financial crimes policies and procedures management, risk assessments, issue management, monitoring and testing as well as any global or regional driven initiatives and projects
• Review Front-Line Unit escalations on financial crimes inquiries, risks, and concerns and work closely with Money Laundering Reporting Officers to develop risk mitigating controls.
• Develop meaningful management of information, including review and production of Key Risk Indicators and Key Performance Indicators.
• Contributes to risk coverage plans, executes independent risk monitoring, testing, and risk assessments.
• Assists in the identification, aggregation, reporting, and escalation of the remediation and thematic analysis of FLU/CF-owned issues and control enhancements related to financial crimes
• Assists in the review of, including the development of remediation plans to strengthen controls and providing oversight to ensure they are addressed appropriately.

Required Skills:

• At least 12 years’ experience in a similar or related role in a financial institution, legal or consultancy firm or with a regulatory authority.
• Anti-money laundering/financial crimes experience in a financial institution or government position in a Financial Services institution and/or related government entity is strongly desired.
• Excellent written and verbal communication skills and solid influencing capability across all levels of management including very senior management and board levels and with regulators in Asia.
• Can make decisions in a rapidly changing environment.
• Ability to self-identify priorities, deliver to deadline and handle challenging demands and partners.
• Great teammate, willing to interact and discuss issues in a team environment, and take pride in your work.
• Sound risk management skills and an ability to apply discernment, take decisions when required and to raise when necessary.
• A flexible and solution driven perspective, able to solve problems and a determination to seek answers to complex issues.
• The ability to synthesize laws, rules and regulations into practice.

Job Description:

Job Description:
An opportunity has opened up to support Global Market Operations within the APAC Funding & Cash Management team. The position will require you to work closely with treasury dealers,prime brokerage partnersand other internal departments to manage day-to-day requirements. These include meeting daily cash cut-offs for payments, trade settlements andinvestigating treasury and prime brokerage cash issuesResponsibilities:
• Process payments for the Prime Brokerage business and funding in an accurate and timely manner

• Confirm and settle treasury FX and trades

• Investigate and follow up on cash enquiries for the Prime Brokerage and the cashiering businesses

• Support treasury on desk and stakeholders on various queries and projects relating to funding and payments
• Any other ad hoc duties/projects as required and assigned
• A Bachelor's degree or equivalent with at least 1-3 years in relevant experience
• Proactive, confident and detail focused. Ability to coordinate with Treasury and Operational teams independently.
• Excellent communications skills.
• Ability to work under pressure in a team environment and demonstrate experience meeting multiple daily cut-off's.
• Ability to liaise with all levels of the firm and people with different experiences and backgrounds
• Self-motivated and able to work unsupervised. Candidate will be able to manage own time and know when to escalate
• Strong team player able to work well independently and collaboratively with peers and stakeholders.
• Meticulous attention to detail.
• Strong analytical skills

Other Qualifications:

• Strives to bring new thoughts and ideas to teams in order to drive innovation and unique solutions
• Excels in working among diverse viewpoints to determine the best path forward
• Experience in connecting with a diverse set of clients to understand future business needs - is a continuous learner
• Commitment to challenging the status quo and promoting positive change.
• Participate in and drive collaborative efforts to advance tools, technology, and ways of working to better serve an evolving client base
• Believes in value of diversity so we can reflect, connect and meet the diverse needs of our clients and employees around the world

• Manage the APAC Financial Management portfolio (e.g. Forecasting, Profit & Loss Analysis, Cost Allocations) with the aim of achieving desired business goals.
• Partner with HR, Talent Acquisition, Workforce Managers and Hiring Managers to facilitate Talent Management related activities, ensuring the business is staffed adequately to provide sustainable support to operations.
• Support regional communication efforts by preparing Town Hall materials, video messages, formal announcements, senior management reports and engagement pieces as needed to support business objectives and ensure alignment with global standards.
• Collaborate with cross-functional teams and support partners (e.g. Finance, Technology, HR, Compliance) to deliver business priorities and operational objectives.
• Produce management reports (monthly, quarterly, weekly, ad-hoc) such as entity/governance reporting decks and business partner packs.
• Coordinate regional employee engagement activities to strengthen team connectivity and make Bank of America a great place to work.
• General administrative support including occupancy management, preparing meeting minutes, supporting the organization with senior executive visits, offsites, meetings, conferences, and other events.
• 5-8 years of work experience in the financial industry and/or experience in a business support role (e.g. Business/Project Management, Risk & Control).
• Proven leadership in coordination efforts across multi-business unit stakeholders to orchestrate cohesive oversight and process management.
• Excellent written and verbal communication, collaboration and influencing skills, including the ability to communicate complex ideas in a clear and concise manner with stakeholders across all levels.
• Fastidious attention to detail, with the ability to work efficiently and confidently with large amounts of complex data, ensuring accurate, professional, and timely completion of deliverables.
• Organized and possess good time management skills with ability to manage and prioritize competing priorities.
• Ability to maintain a high level of integrity while working with confidential information.
• Advanced MS Office skills, especially Excel and PowerPoint with ability to develop executive ready communications and presentations.
• Advantageous to have skillsets in utilizing automation/data analytics tools (e.g. VBA, Alteryx, Python, Tableau, etc).

Your background

• Bachelor’s Degree in Business Administration, Management, Finance or related field
• Minimum of 5 years experience in a banking environment, preferably experience in business management/COO or support roles
• Strong executor with proven ability to independently manage recurring business management tasks (e.g., headcount tracking, data reporting, governance routines), ad-hoc projects & initiatives
• Systematic and organized, with a structured approach to both execution and thought process; able to manage multiple priorities without losing accuracy or attention to detail
• Hands-on mindset to dive data, processes, issues to uncover root cases and drive actionable solutions
• Proficient in Microsoft Office (Word/Excel/PowerPoint/Visio), experience with reporting/visualization tools (e.g., Tableau, PowerBI, Alteryx) is an advantage
• Excels in both written and verbal communication and can confidently present findings and recommendations
• Skilled in stakeholder engagement; able to navigate matrix organizations, influence outcomes, and build effective partnerships across functions and geographies
• Demonstrated ability to manage confidential and sensitive information with discretion and confidentiality

What you will do

• Manage core business administration routines including headcount tracking, hiring status, maintain organization charts, BCP and workspace management across APAC locations
• Coordinate the employee engagement (EE) program – plan, execute and deliver EE events/activities/initiatives in collaboration with cross-functional partners
• Develop and prepare high-quality presentations and reporting packs for use bythe APAC AML Executive to present at senior leadership forums, while ensuring accuracy and timeliness
• Contribute to initiatives relating to organization efficiency, operating model, capacity planning and strategy
• Support outsourcing governance requirements, including oversight of deliverables, documentation and participation in governance routines
• Execute ad-hoc projects and business initiatives, managing multiple priorities and deliverables
• Comfortable working in an environment of evolving scope and priorities; adaptable, resilient, and solutions-drive
• Build and maintain strong working relationships within a matrixed organization, engaging stakeholders across other lines of business regionally and Global (HQ) to deliver on objectives
• Late evening calls can be expected with HQ team as required

Key Responsibilities:

• Ability to read & understand a Credit Approval Memorandum
• Responsible for compiling & reviewing documentation prior to Loans/ Lease deals being funded.
• Maintain responsibility for accuracy of documentation.
• Loading transactions to Leasing / Loan applications
• Processing payments to external agents/vendors/ borrowers
• Position will work with Credit, Legal, Finance and Marketing personnel within the region to understand requirements and ensure transactions and processes meet required policy standards.
• Responsible for maintenance of records
• Manage and maintain records of Security Interests filing and discharge.
• Responsible for monthly reporting functions and assist in Audits.

(must have skills to be minimally qualified):

• Graduate in a recognized university.
• At least 2 years’ experience in maintaining accuracy of loan / lease documentation with limited supervision.
• Ability to review and understand credit approval reports.
• Customer service oriented, proficient level of Problem-solving skill.
• Clear, articulate oral and written communication skills.
• Strong computer skills (Excel, Word,), highly organized, work well in a Team environment.

An opportunity has opened up to support Global Market Operations within the APAC Funding & Cash Management team. The position will require you to work closely with treasury dealers, securities settlements and other internal departments to manage day-to-day requirements. These include meeting daily cash cut-offs for payments, trade settlements and balance management of accounts while collaborating with the internal teams and stakeholders. Funding & Cash Management is a very fast paced, dynamic business and will require someone that is able to prioritize work load, meet deadlines and respond well under pressure.
• Process payments and funding in an accurate and timely manner
• Provide accurate and timely calculation of the bank’s daily obligations across multiple entities
• Investigate discrepancies to align funding projections figures across different business units
• Investigate and analyze discrepancies between cash and ledger.
• Support treasury on desk and stakeholders on various queries and projects relating to funding and payments
• Any other ad hoc duties/projects as required and assigned
• A Bachelor's degree or equivalent
• Proactive, confident and detail focused. Ability to coordinate with Treasury and Operational teams independently.
• Excellent communications skills.
• Ability to work under pressure in a team environment and demonstrate experience meeting multiple daily cut-off's.
• Ability to liaise with all levels of the firm and people with different experiences and backgrounds
• Self-motivated and able to work unsupervised. Candidate will be able to manage own time and know when to escalate
• Strong team player able to work well independently and collaboratively with peers and stakeholders.
• Meticulous attention to detail.
• Strong analytical skills

Other Qualifications:

• Strives to bring new thoughts and ideas to teams in order to drive innovation and unique solutions
• Excels in working among diverse viewpoints to determine the best path forward
• Experience in connecting with a diverse set of clients to understand future business needs - is a continuous learner
• Commitment to challenging the status quo and promoting positive change.
• Participate in and drive collaborative efforts to advance tools, technology, and ways of working to better serve an evolving client base
• Believes in value of diversity so we can reflect, connect and meet the diverse needs of our clients and employees around the world

Job Description:

Job Description:

This job is responsible for being the first point of contact for requests or service failure incidents and maintaining stability for a portfolio of applications. Key responsibilities include documenting or modifying knowledge, performing investigations, identifying incidents, mitigating impacts and engaging in triages, and working with technology teams to identify and resolve issues. Job expectations include following well defined Standard Operating Procedures (SOPs) and partnering with experts to improve service levels by proposing changes to monitoring, alerting, and configuration.

Responsibilities:

• Monitors and supports application components and infrastructure critical to the business, such as relevant technologies and dashboards, responds to alerts regarding production incidents, and resolves issues prior to customer service interruption
• Fulfills requests from users, operations, auditors, and regulators within service level agreements and drives operational excellence through process improvement and monitoring development efforts related to supported technologies
• Onboards monitoring tools and applications in access system(s) of record to research potential production incidents, meet user requirements and service changes, and identify and implement automation opportunities in partnership with architects and engineers
• Communicates status updates and technical details, such as infrastructure, application and client impact, and component points of failure to management, and provides reporting on environment and incident status in operational meetings
• Performs environment routing and cycling, implements splash pages, and liaises with development teams to design and configure auto provisioning, straight thru revocation (STR), and straight thru processing (STP)
• Manages aged revocation monitoring to identify and fix defects in applications and systems of record
• Prepares technical documentation and develops procedures for trouble shooting incidents to identify production failure scenarios, vulnerabilities, and improvement opportunities requiring escalations
• Exercise judgment within broadly defined practices and policies in selecting methods, techniques and evaluation criterion and taking appropriate actions.
• Applies an understanding of the end-to-end infrastructure and how components relate to each other. When triaging an issue to help resolve incidents.
• Applies extensive knowledge of the Mainframe/ iSeries infrastructure and business applications to minimize disruption of services, the delay of deliverables or the recovery of failing components.
• Consistently exhibits self-motivated ability to organize or actively participate in projects that improve the overall ability of the organization to provide effective and efficient services.

Required Skills:

• Has 10+ years of experience with IBM z/OS, workloads and operations.
• Understands the sensitive and critical nature of data processing and service level agreements and be able to proactively contribute to organizational goals and delivery targets.
• Shows the ability to respond to alerts regarding potential production incidents and consistently taking appropriate action.
• Ability to manage multiple priorities in fast-paced environment with flawless execution, working collaboratively with cross-functional, cross-cultural teams.
• Associate is viewed as a subject matter expert in either Mainframe or iSeries Operations functions. While understanding both platforms.
• Exceptional problem-solving and analytical skills, excellent communication and interpersonal skills.
• Exhibits a team-oriented mindset while taking independent action when appropriate. Strong attention to detail and multitasking prowess.
• Perform analysis using monitoring tools and reports to proactively identify and address potential issues prior to production impact. Is advanced in Interpreting monitors and dashboards to identify anomalies in our environments.
• Actively trains junior and mid-level talent and mentors individuals to help with continued growth.
• Represent the team on triage calls. Can lead the call and send management updates if needed.
• Knowledge with ticketing tools such as BMC Remedy or ServiceNow.
• Candidate must be able to work on Sundays to support our weekly Mainframe System Modification Window .

Desired Skills:

Is advanced in:

• Technical experiences include operator level knowledge of JES2 and MVS commands sets and console operations.
• The ability to navigate and provide operator level control over CICS and IMS.
• Knowledge of standard mainframe tools such as: MAINVIEW, Omegamon, Tivoli, SA/Zos, CAO, OPS/MVS, TMON, NETVIEW, TBSM, and HMC
• Strong knowledge of IPL and POR procedures is required.