Product Owner Kyc jobs at Td Bank in Canada, Toronto

Job Description:

Job Description:

Lead, analyze, document, and manage business requirements throughout the lifecycle of an initiative in alignment with the business needs and strategies.

CUSTOMER

• Lead, analyze, document, and manage requirements with stakeholders by applying a variety of techniques to probe, elicit, challenge, understand, and gain consensus on requirements.

• Identify, document, and validate current state processes and support stakeholders to design the desired future state; provide recommendations and/or direction based on the end-to-end customer experience when making decisions.

• Ensure business processes/systems impacted by requirements are analyzed and the acceptance criteria clearly demonstrates the changes to business process/systems to meet customer needs.

• Work with Change Management to assess and ensure that customer and employee experience / stakeholder impacts are appropriately identified and managed

• Ensuring that requirements-related dependencies and constraints are documented by bridging the communication between business and technology stakeholders

• Working with relevant stakeholders on defining acceptance criteria sufficiently for testing and supporting the development of test scripts and subsequent testing of developed solutions (as appropriate), including communication of issues and resolution.

• Manage the traceability of business requirements.

• Leverage specialized domain, product, and systems knowledge to have a thorough understanding of the business, product, and vision; provide business/product subject matter expertise as well as recognize and drive the focus toward business value.

• Promote innovation by applying subject matter expertise to generate forward-thinking ideas as well as critical thinking to find opportunities for improvement.

• Ensure timely notification and escalation of possible issues/problems while assessing options and recommendations for prompt resolution.

SHAREHOLDER

• Ensure work meets associated regulatory and framework controls, standards, and best practices.

• Effectively communicate with stakeholders to ensure alignment to delivery framework and objectives.

• Apply analytical skills to effectively understand business problems, impacted stakeholders, and proposed solutions to ensure alignment to TD's risk appetite.

• Identify, document, and actively manage material risks and issues, escalating to appropriate leadership when necessary to ensure the timely and unimpeded progress of work.

• Promptly manage concerns from stakeholders and ensure timely and effective problem resolution.

• Support change management planning and activities, including those that ensure operational readiness.

• Support implementation and post-implementation planning and activities.

• Support Request for Information (RFI) or Request for Proposal (RFP) planning and activities, when required.

• Provides support/oversight and guidance in the delivery of requirements with focus on quality, reusability, scalability, and innovation.

• Adhere to the TD Code of Conduct.

EMPLOYEE / TEAM

• Participate fully as a member of the team, support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of issues/ points of interest.

• Support the team by continuously enhancing knowledge / expertise in own area and participate in knowledge transfer within the team and business unit.

• Keep current on emerging trends/ developments and grow knowledge of the business, related tools and techniques.

• Participate in personal performance management and development activities, including cross training within own team.

• Keep others informed and up-to-date about the status / progress of projects and / or all relevant or useful information related to day-to-day activities.

• Contribute to the success of the team by willingly assisting others in the completion and performance of work activities; provide training, coaching and/or guidance as appropriate.

• Contribute to a fair, positive and equitable environment that supports a diverse workforce.

• Act as a brand ambassador for your business area/function and the bank, both internally and/or externally.

BREADTH & DEPTH:

• Knowledgeable in business analysis, and delivery execution practices and standards

• Knowledgeable and acts as a conduit for business and user interaction with technology

• Leveraging domain, product, and systems knowledge, ensure business processes/systems impacted by the requirements are analyzed and the acceptance criteria are well understood and clearly demonstrate changes to business process/systems meet customer needs

• Identifies risks and impediments and leads problem resolution

• Leads the Requirements Management for low to moderate complexity/risk

• Possesses discipline, rigor skills and subject matter knowledge to the requirements elaboration and validation process

• Supports the identification, maintenance and reporting of traceability of requirements

• Work performed under minimal management guidance and supervision

• Identify and lead problem resolution

• Reports to a Manager or Practice Lead

EXPERIENCE AND / OR EDUCATION

• Undergraduate degree

• 3-5 years related business analysis experience

• CBAP Certification preferred

• Experience in BPMN 2.0 is preferred

• Experience working in TD Scaled Agile

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals.

We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals.

We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Job Description
The Treasury Product Manager (VP/DIR) role will focus on developing strategies to grow revenue with a portfolio of clients in Latin America. Key accountabilities include independent focus of managing a client portfolio, supporting all activities from executing on daily client transaction activity, ongoing client relationship management, overall driving, and attainment of Global Banknotes revenue goals. This role will also be responsible for supporting the Banknote Exposure and Inventory management functions.

To be successful in the role, the TPM must maintain and build a strong client focus, and awareness and understanding of the banknotes foreign exchange market in addition to possessing good interpersonal, communication and presentation skills.

Responsibilities

• Manage assigned client portfolio with end to end understanding of client’s banknote activity exceeding portfolio growth goals; including executing buy and sell foreign banknotes (cash) transactions in accordance with business objectives, client needs and established limits for Banknote clients.

• Identifying solutions to client needs as requested or as a result of needs analysis.

• Schedule and perform client portfolio reviews while exploring cross sell opportunities.

• Produce pricing/cost benefit models for instituting effective pricing management initiatives.

• Partner with GPS sales to manage the sales pipeline; ensuring deals are properly advanced.

• Accountable for accuracy of banknotes related data within related tracking systems.

• Work with other key stakeholders such as GPS Sales, Credit, Compliance and Operations to manage client relationships, business development and process improvements.

• Understand and apply the bank’s risk framework when dealing with clients.

• Liaise with transportation agents to coordinate shipments and negotiate competitive pricing.

• Support global inventory management and balance sheet functions for the Global Banknote business.

Requirements:

• Minimum of 5-7+ years of experience in the Global Banknotes market (preferred).

• Fluency in Spanish both verbal and written is required.

• Bachelor's degree or equivalent work experience.

• Strong knowledge of foreign currency banknotes and foreign exchange including pricing, FX rate calculation and transportation logistics.

• Strong mathematical and data analytic skills.

• Client and solution focused with ability to multi-task and adapt to change.

• Proven experience working in a fast-paced environment as part of a larger team.

• Excellent MS Office (Word/Excel/PowerPoint/Outlook) experience.

• Exposure to International markets.

Behavioral Qualifications

• Inclusive and Inspiring: Seeking motivating team players who value collaboration, celebrating shared success and who actively seek and appreciate diverse thoughts and backgrounds.

• Authentic and Passionate: Seeking highly engaged teammates whose intensity and intentions align and are enthusiastic about the work we are doing for our clients and in our communities.

• Innovative and Curious: Seeking teammates with out-of-the box ideas and solutions, who embrace change with a future-forward mindset, and are looking to challenge the status quo.

• Confident and Agile: Seeking strong communicators who value giving and receiving feedback, easily build relationships, and who are quick thinking, flexible, and always learning and sharing knowledge.

Desired Skills:

• Leadership Development

• Product Design and Development

• Product Management

• Project Management

• Strategy Planning and Development

• Innovative Thinking

• Performance Management

• Process Management

• Relationship Building

• Agile Practices

• Business Acumen

• Business Development

• Oral Communications

• Process Effectiveness

Job Responsibilities

· Act as the single point of engagement for technology and own the technology vision, roadmap and tech definition in the product for their respective Product Group

· Within the Product Group, facilitating decisions with respect to Technology Delivery and potential options & risks which will have downstream impact on operational costs, solution resiliency and scalability

· Lead the creation and delivery of end-to-end technical solutions and oversee/support multiple specialized and functional pods

· Participate in business planning discussion and define the technology delivery approach, including cross applications / team integration, and/or release coordination

· Identify opportunities to minimize any negative cost impact and reduce delivery/operational costs of technology

· Lead planning in driving technology target state model and roadmap-based technology investments within Product Group

· Identify business opportunities through innovation and improve quality and predictability of Technology Delivery

· Lead key initiatives for Technology Options Assessment, Opportunity sizing, Technology Delivery setup & structure

· Lead approach validation process for all technology strategic solutions or POCs

· Identify and hire for current and emerging talent needs required to enable ongoing value delivery

· Ensures programs/initiatives related to security activities are well managed and administered; ensure the prompt and thorough resolution of issues

· Monitor assigned functional area for productivity and efficiency, operating systems to continually improve delivery capability

· Support Product Group members in staying knowledgeable on emerging issues, trends, and evolving regulatory requirements and assess potential impacts to the Bank

· Lead or contribute to cross-functional / enterprise initiatives as an organizational or subject matter expert helping to identify risk / provide guidance for significant and complex situations

· Foster an environment/culture that encourages productivity, innovation, process improvement, teamwork and a high level of professionalism

· Create a fair and equitable environment that supports a diverse workforce and encourage the team to achieve common goals and objectives

- Act as a brand ambassador for the bank, both internally and/or externally

Job Requirements:

· Undergraduate degree or Technical Certificate

· Graduate degree preferred

· 10+ preferred years of development and technology delivery experience with Agile Delivery Experience preferred

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals.

We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Job Requirements

Undergraduate or graduate degree in finance, computer science, Engineering, math, physics, or other quantitative disciplines is required.

•1-3 years relevant experience in capital markets, finance, data automation and analytics, or equivalent quantitative roles

•Familiarity with Python and VBA for automation and data manipulation is required, experience working with large data sets is an asset

•Familiarity with Power BI and other data visualization tools is an asset

•Excellent knowledge of capital markets and financial products is required (Fixed income, credit and interest rate derivatives, FX, etc.)

•Strong problem solving and critical thinking skill

•Strong communications and interpersonal skills

•Pursuit or interest in completing a professional accreditation (CPA/CFA/MBA) is an asset.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals.

We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

CUSTOMER

• Partner with management, technology group, and vendor to support the delivery of a product vision
• In alignment with the product vision, create, maintain and implement end-to-end product operating model in such a way that it enhances the end to end user experience
• Own and manage business requirements, procedures, product/usage roadmap and implementation plan, including overall operating model, access management, RASCI, and development of other required documentation (i.e., governance, training, etc.) while achieving business objectives
• Continuously align with senior management on the product delivery roadmap, to maximize on the benefits
• Review performance analytics; recommend and champion strategies to enhance the end user product experience
• Proactively engage established business process partners to ensure customers or end users are prepared for application changes and establish Day 2 processes
• Manage delivery initiatives
• Proactively raise issues that impede the efficient delivery of customer-focused increments
• Develop and maintain a robust understanding of the regulatory requirements, customer, market, and industry to deliver product and process innovation to improve the value proposition
• Oversee and ensure the clear and effective delivery of products and services to the customer
• Act as Subject Matter Expert for product-related inquiries
• Liaise with partners to understand industry and customer trends; analyze challenges and identify areas of opportunity through research; facilitate ideation sessions and build necessary business cases, identifying solutions and building stronger plans
• Lead and facilitate problem solving sessions with partners and vendors
• Design end to end process for implementation, use, reporting and feedback on products and segments
• Participate in the day to day management of the product(s), identifying and implementing product features, enhancements, reporting, access management, providing business case support of recommendations and assisting in the strategic development of new initiatives

SHAREHOLDER

• Adhere to enterprise frameworks or methodologies that relate to activities for own business area / journey
• Ensure on-going strategic alignment with senior management, providing feedback as appropriate
• Consider development team and stakeholder feedback, facilitating conversations with multiple stakeholders representing competing priorities
• Understand the internal business and technical environment, proactively defining, aligning or integrating with relevant stakeholders
• Proactively manage business stakeholders to obtain inputs needed for product in a timely manner
• Monitor the regulatory environment and partner with the senior management to consider changes to product strategy as needed
• Maintain a culture of risk management and control, supported by effective processes in alignment with risk appetite
• Empowered to make product delivery decisions, escalating to senior management as appropriate
• Actively communicate to business, technology and senior management regarding product changes and priorities
• Single point of escalation for development team, providing guidance and decisioning as needed
• Compile performance metrics and share with relevant stakeholders
• Define the OKRs in partnership with numerous stakeholders across the organization
• Keep abreast of emerging issues, trends, and evolving regulatory requirements and assess potential impacts
• Support Senior Management as a subject matter expert for the product(s) portfolio through all forms of written and verbal presentations (product reviews, planning, strategic review sessions)
• Contribute to and support partner led projects as identified

EMPLOYEE / TEAM

• Participate fully as a member of the team, support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of issues/ points of interest
• Provide thought leadership and/ or industry knowledge for own area of expertise in own area and participate in knowledge transfer within the team and business unit
• Keep others informed and up-to-date about the status / progress of projects and / or all relevant or useful information related to day-to-day activities
• Contribute to team development of skills and capabilities through mentorship of others, by sharing knowledge and experiences and leveraging best practices
• Lead, motivate and develop relationships with internal and external business partners / stakeholders to develop productive working relationships
• Contribute to a fair, positive and equitable environment that supports a diverse workforce
• Act as a brand ambassador for your business area/function and the bank, both internally and/or externally

BREADTH & DEPTH

• Key subject matter expert professional role requiring substantial knowledge / expertise in a complex field and knowledge of broader related areas
• Integrate knowledge of the enterprise sub-function’s or business line’s overarching strategy in developing solutions across multiple functions or operations
• Has advisory / consultative accountability for functional areas that are not directly managed
• Solve or may lead others to solve complex problems; leads efforts or partners with others to develop new solutions
• Use sophisticated analytical thought to exercise judgement and identify solutions

• Interpret internal/external business challenges and the industry environment, recommends course of action and best practices to improve products, processes or services
• Communicate difficult concepts; converts information to compelling business context and advice; influences and gains alignment across increasingly senior stakeholders
• Work autonomously as the lead and guide others within area of expertise

EXPERIENCE & EDUCATION

• Undergraduate degree or product management certificate and /or
• 7+ years relevant experience
• 3+ years Product Owner or Agile related delivery experience
• Certified Scrum Product Owner (CSPO) certification and project management experience considered an asset
• Previous Product experience typically required

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals.

We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals.

We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.