Relationship Mgr Ii jobs at Td Bank in Canada, Montreal

Job Description:

Department Overview :

Credit analysis is not a major component of the RM’s accountabilities although based on business volumes may be required to meet customer expectations. The Relationship Manager receives coaching and support from the Unit Leader and Sales Manager.

Job Description :

As a Relationship Manager you will work on a two person team with an Analyst to manage a portfolio of mid-market Commercial relationships. As the face of the Bank to your clients, you will establish yourself as a trusted business advisor who is sought after for guidance regarding matters relating to the credit facilities that are supporting the client's business strategy. You will also add value by identifying opportunities and opening doors that will enhance the scope of the overall banking relationship.

To that end the position develops and executes a relationship strategy for each client, identifying the key issues surrounding the relationship and implement a strategy to facilitate the expansion of our partnership with the business. You’ll also broaden your sphere of influence by developing relationships with industry and other external contacts to generate additional new business opportunities through referrals as well as a targeted calling program.

Job Requirements :

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals.

We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Responsibilities

• Determine the rating level and classification criteria required to reach growth and profitability objectives;
• Develop pricing strategies aligned to GI Product business plans and Affinity Market Group objectives;
• Work with rating algorithms, factors, classification inputs and associated processes necessary to analyze, monitor, propose change, and implement changes to our pricing systems;
• Partake in the preparation and execution of regulatory rate change submissions;
• Liaise with internal and external partners and stakeholders and contribute to building and maintaining those relationships;
• Support our business partners for pricing related issues;
• Support junior team members;
• Contribute to the team’s innovation culture to allow to further enhance pricing capabilities and better support business objectives

Job Requirements

• Three to five years of actuarial experience in Property & Casualty
• Bachelor degree in Actuarial Sciences or related field
• ACAS near completion or at least six Casualty Actuarial Society professional exams (preferred)
• Excellent knowledge of Excel
• Proficiency and interest for programming, notably SAS, VBA, R, Python
• Predictive modeling is a large asset
• Advanced analytical, decision-making and problem solving skills
• Client-focused and aptitude for teamwork with solid organizational and communications skills
• Autonomous and perseverant; shows initiative and creativity in their work
• Recognized for their thoroughness and the quality of their work

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals.

We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

TD Securities Overview

• Investment and Corporate Banking
• Capital Markets
• Interest Rate, Currency and Derivative Products
• Commodities
• International Trade

Our services include the underwriting and distribution of new debt and equity issues, providing advice on strategic acquisitions and divestitures, and executing daily trading and investment needs.

Job Requirements
•At least three years of hands-on experience in Global trade finance operations, Guarantees department

•Complete understanding of the related ICC rules (ISP 98, UCP 600, URDG 758)

•Complete understanding of Trade Finance business including operating environment, business processes and transaction lifecycle

• Familiar with the AML procedures and requirements
• Strong written and oral communication skills in both English and French

•Bachelor Degree in Finance, International Business or other related discipline an asset

•CDCS and/or CSDG accreditation an asset

•Proven skills in providing excellent customer service and managing client relationships

•Proven ability to execute in a fast paced environment

•Team work spirit

•Excellent knowledge of Microsoft Office an asset

Job Accountabilities

• This is a hybrid role where the chosen individual will both work in administrative tasks and will also issue and advise new transactions and amendments as per the necessity of the team
• Reviewing text of guarantees requested by clients and providing comments either directly to clients or relationship managers
• Drafting, issuing, advising and amending different types of SBLC/Guarantees and processing any other requests or correspondence regarding SBLC/ Guarantees issued or advised
• Releasing transactions as per volumes and requirements of the team
• Delivering timely and efficient services as per Service Level Agreements (SLA)
• Prioritize, manage and monitor day to day operations of the team and workflow and distribute daily requests among officers and ensure maximum efficiency
• Participate in monthly reporting and reconciliation tasks
• Ensure appropriate controls are in place to minimize risk
• Provide technical advice to clients/partners
• Ensure adherence to TD internal policies and regulatory guidelines
• Demonstrate strong process management skills
• Ensure consistency & accuracy of the process
• Identify potential risks and operational gaps; recommend and document resolutions
• Ensures due diligence is completed as part of all transactions, as per terms of the trade finance AML procedures
• Execute on ad-hoc requests
• Requires to be available during some Canadian Statutory Holidays on rotational basis in order to cover our multiple province holidays, US & UK business
• This position requires minimum of 18 months commitment to the role

Comptant plus de3 500 employésdans 13 bureaux dans le monde, Valeurs Mobilières TD offre une vaste gamme de produits et de services du marché des capitaux aux entreprises, au gouvernement et aux institutions clientes qui nous choisissent pour notre savoir, notre esprit d’innovation et notre expérience dans les principaux secteurs financiers suivants :

• Services bancaires d’investissement et aux grandes entreprises
• Marchés des capitaux
• Taux d’intérêt, devises et produits dérivés
• Produits de base
• Commerce international

Nos services comprennent la prise ferme et le placement de nouvelles émissions de titres de créance et d’actions, des services-conseils en matière d’acquisitions et de dessaisissements stratégiques ainsi que l’exécution d’opérations de courtage et de placement courantes.

Avec des bureaux dans le monde entier et plus de650 professionnels,l’équipe Opérations mondiales, Valeurs Mobilières TD, puisant sa force de sa diversité et de son dynamisme, se consacre à offrir un soutien continu aux secteurs d’activité et aux partenaires de Valeurs Mobilières TD. Comme membres de Valeurs Mobilières TD, les professionnels d’Opérations mondiales ont l’occasion d’apprendre des processus de bout en bout et de créer des relations avec les différents secteurs d’activité. Mis au défi d’apprendre et d’évoluer dans le cadre de leurs fonctions, les membres d’Opérations mondiales sont soutenus dans la réalisation de leurs objectifs d’innovation, d’excellence et d’engagement en matière de service à la clientèle.

Le centre de traitement d’Exploitation, Financement du commerce mondial est situé à Montréal et comporte des centres de services à Vancouver, Calgary, Toronto, Houston et Singapour. Notre équipe de 95 professionnels chevronnés offre un éventail de produits de financement et un service de calibre international à nos clients de partout dans le monde.

Exigences du poste
•Au moins trois ans d’expérience pratique au sein de l’équipe responsable des garanties du service Exploitation, Financement du commerce mondial

•Excellente compréhension des pratiques et des règles de la Chambre de commerce internationale (CCI) qui s’appliquent au secteur d’activité (UCP 600, ISP 98 et URDG 758)

•Connaissance approfondie de Financement du commerce mondial, y compris du contexte opérationnel, des processus d’affaires et du cycle de vie des opérations

• Bonne connaissance des procédures et des exigences relatives à la LCBA, un atout.
• Excellentes aptitudes en communication orale et écrite en anglais et en français

•Baccalauréat en finance, en affaires internationales ou dans un domaine connexe, un atout

•Titre de CDCS et/ou CSDG

•Aptitude éprouvée pour le service à la clientèle et la gestion des relations avec les clients

•Capacité démontrée à travailler efficacement dans un milieu dynamique

•Aptitude éprouvée pour le travail en équipe

•Excellente connaissance de Microsoft Office, un atout

Responsabilités associées au poste

• Ceci est un poste hybride ou la personne choisie devra exécuter des tâches administratives ainsi que des tâches reliées à des émissions des nouvelles transactions et des amendements
• Passer en revue le texte des garanties bancaires demandées par les clients et donner ses commentaires directement aux clients ou aux directeurs des relations-clients
• Faire l’ébauche de différents types de garanties, les émettre et les modifier; aviser les bénéficiaires d’une garantie; traiter toutes autres demandes ou correspondances relatives aux garanties émises ou notifiées
• Relâcher les transactions selon les volumes du département
• Offrir des services de façon rapide et efficace, conformément aux ententes de niveau de service
• Établir les priorités, gérer et surveiller le flux de travail, et distribuer les demandes quotidiennes entre les agents afin de maximiser l’efficacité
• Participer aux tâches mensuelles de production de rapports et de réconciliation de rapports
• Vérifier que les contrôles appropriés sont en place pour minimiser le risque
• Fournir des conseils techniques aux clients et aux partenaires
• Veiller au respect des politiques et des directives réglementaires internes de la TD
• Faire preuve de solides aptitudes en gestion des processus
• Assurer l’uniformité et l’exactitude du processus
• Cerner les risques potentiels et les lacunes opérationnelles; recommander des solutions et les consigner
• Veiller à ce qu’une diligence raisonnable soit exercée pour toutes les opérations, conformément aux procédures de lutte contre le blanchiment d’argent (LCBA) en matière de financement du commerce
• Traiter les demandes ponctuelles
• Nécessite d'être disponible pendant certains jours fériés canadiens en rotation afin de couvrir nos activités à travers les différentes provinces du Canada, les clients aux États-Unis et au Royaume-Uni
• Ce poste nécessite un minimum de 18 mois d'engagement dans le rôle

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals.

We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Job Description:

Department Overview :

Credit analysis is not a major component of the RM’s accountabilities although based on business volumes may be required to meet customer expectations. The Relationship Manager receives coaching and support from the Unit Leader and Sales Manager.

Job Description :

As a Relationship Manager you will work on a two person team with an Analyst to manage a portfolio of mid-market Commercial relationships. As the face of the Bank to your clients, you will establish yourself as a trusted business advisor who is sought after for guidance regarding matters relating to the credit facilities that are supporting the client's business strategy. You will also add value by identifying opportunities and opening doors that will enhance the scope of the overall banking relationship.

To that end the position develops and executes a relationship strategy for each client, identifying the key issues surrounding the relationship and implement a strategy to facilitate the expansion of our partnership with the business. You’ll also broaden your sphere of influence by developing relationships with industry and other external contacts to generate additional new business opportunities through referrals as well as a targeted calling program.

Job Requirements :

Aperçu du service:

L'analyse de crédit ne constitue pas une composante majeure des responsabilités du/de la gestionnaire des relations clients, mais peut être nécessaire, selon le volume d'affaires, pour répondre aux attentes des clients. Le/la gestionnaire des relations clients bénéficie de l'encadrement et du soutien du/de la chef(fe) d'unité et du/de la gestionnaire des ventes.

Description du poste :

En tant que Directeur des relations clients, vous travaillerez au sein d'une équipe de deux personnes, avec un analyste, pour gérer un portefeuille de relations commerciales sur le marché intermédiaire. Représentant de la banque auprès de vos clients, vous vous positionnerez comme un conseiller de confiance, sollicité pour des conseils sur les facilités de crédit qui soutiennent la stratégie commerciale du client. Vous apporterez également de la valeur ajoutée en identifiant les opportunités et en ouvrant des perspectives qui enrichiront la relation bancaire globale.

À cette fin, vous développerez et exécuterez une stratégie relationnelle pour chaque client, en identifiant les enjeux clés de la relation et en mettant en œuvre une stratégie visant à faciliter le développement de notre partenariat avec l'entreprise. Vous élargirez également votre sphère d'influence en développant des relations avec des contacts externes et du secteur afin de générer de nouvelles opportunités commerciales grâce aux recommandations et à un programme d'appels ciblés.

Développer de nouvelles relations et développer de nouveaux volumes grâce à des recommandations internes et externes et à un programme d'appels ciblés constitue votre principale responsabilité. Vous êtes à l'aise dans un environnement de travail axé sur le travail d'équipe, où vous devrez concilier ventes, ventes croisées, service client et recommandations de partenaires commerciaux.

Exigences du poste :

Les Directeurs relations clients performants possèdent une capacité avérée à générer continuellement de nouvelles affaires et à développer un portefeuille existant de clients de grandes entreprises. Un Directeur des relations clients doit être à l'aise pour exécuter un plan marketing indépendant, incluant une part importante du temps consacré à un programme d'appels et au développement de prospects auto-générés. De plus, pour identifier des opportunités commerciales de qualité, il doit posséder une expérience en analyse et en structuration de crédit commercial.

Outre votre diplôme de premier ou deuxième cycle en commerce ou un titre professionnel pertinent, vous justifiez idéalement de deux à trois ans d'expérience en tant qu'analyste financier ou gestionnaire de comptes en entreprise ou dans le secteur bancaire. Vous pouvez également avoir une expérience dans un autre domaine répondant aux besoins de l'entreprise et souhaitez apporter une valeur ajoutée sous un angle différent. Vous possédez de solides compétences en analyse et en gestion des relations clients et souhaitez les développer davantage dans ce rôle.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals.

We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

A typical day at work might look like:

• Mentor the team on advice-giving strategies on banking solutions to improve the overall customer experience and financial confidence

• Promote TD's image and goodwill within the community by participating in community events

• Enhance customer experience by understanding their financial needs and providing appropriate solutions

• Act as the highest point of escalation for the branch to ensure customer issues are handled in the best course of action and participate in the resolution of reported matters when required

• Oversee complex branch administrative duties for mutual funds, real estate secured credit, and other compliance-related issues

• Ensure overall employee scheduling is optimal

• Develop and implement business development strategies within the budget and communicate results to the team to meet business objectives

• Ensure accuracy of all customer transactions as per TD's policies to achieve operational excellence

• Mentor the team on offering One TD solutions and building lasting relationships with customers

• Liaise with Wealth and Business Banking to stay updated with processes, emerging issues, and industry regulations

• Cultivate a positive and customer-focused work environment that builds productivity, innovation, operational improvement, and professionalism

Job Requirements:

• Undergraduate degree and/or over 5 years of relevant experience

Completion of Branch Compliance Officer (BCO) and IFIC or CSC Course

• A strategic thinker with extensive knowledge of advanced investing and credit processes, policies, programs, and systems to provide tactical direction to senior leadership

• Proficiency in software tools including MS Office, and internet application

• Strong communication skills to liaise with customers, employees, and cross functional teams

• A thorough and accurate decision maker who can exercise discretion and judgement skills when working with confidential information

• A dedicated and committed leader who can make an impact on the team and positively influence them and achieve results with effective negotiation, problem-solving and communication skills

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals.

We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.