Human Resources Coordinator jobs at Sony in United States, San Diego

based in San Jose, California, supplies advanced flow cytometry analysis and sorting technology for use in life science research.It markets products to private and public research institutions, pharmaceutical and biotechnology companies, and large medical centers. Over the years, Sony Biotechnology products have received numerous outstanding new product awards as well as technology awards including the Frost & Sullivan Emerging Technology award, and the Milestone Award. To learn more:

THIS ROLE IS A 12-MONTH TEMPORARY ASSIGNMENT

Experience in Biotechnology, Pharmaceutical, or related field is preferred but not required.

• Answer phone calls and emails from customers and route them to the appropriate function within Sony Biotechnology Inc

• Enter and process Customer Orders for Instruments, Consumables, Service Parts, T&M etc

• Be responsible and accountable for Customer communication and timely follow ups

• Handle and track customer interactions to ensure that all requests are handled with professionalism and efficiency, Escalate to Supervisor and Manager as necessary.

• Follow and recommend improvements to Sony’s policies and procedures to ensure all necessary paperwork is processed in an accurate manner to facilitate data entry, billing and delivery

• Comply with and adhere to all legal and regulatory compliance requirements, policies, and procedures

• Run D&B credit reports to support the credit check process

• Collect Customer Due Diligence forms from Sales team and follow up

• Support building and running weekly reports for Customer calls, Open Orders, Shipments etc.

• Transact all information accurately and timely in the ERP systems and other offline archival systems

• Document all desktop procedures, SOPs and policies for Customer Service Organization

• Support Accounting and Supply Chain teams on special projects and on month-end work to ensure cross-team collaboration to ensure books are closed timely and accurately

• Assist with special projects and other duties as directed by Management

• Honesty, trustworthiness and ethical conduct are material requirements for the responsibilities outlined above​

• Bachelor’s degree needed (Master’s preferred)

• 1-3 years of total work experience in Customer Service and/or Accounting or Supply Chain

• Minimum of 1 years of work experience in Customer Service organization

• Good skills in all desktop softwares including MS Excel, Word, Power Point, Adobe etc.

• All candidates must be authorized to work in the USA

Competencies

• Accuracy and attention to detail

• Aptitude for numbers and quantitative skills

• Ability to take ownership of work

• Ability to meet deliverables in a timely and comprehensive manner

• Strong teamwork and positive outlook and attitude

• Communications Proficiency

• Ability to work in a fast-paced environment

•Manage Sony job requisitions in the applicant tracking system, to include opening, editing, and closing job postings internally or externally, as appropriate.
•Schedule and coordinate interviews, including phone screens, panel interviews and technical or stakeholder interviews.
•Communicate interview details to candidates and interviewers, including date, time location and any necessary preparation materials.
•Manage interview calendars, ensure availability of interviewers, and send interview invitations and reminders to candidate and interviewers.
•Track recruiting activities to ensure compliance with guidelines and recruiting policies.
•Manage the Talent Help email box and respond to applicant inquiries.
•Support arrangement of external career or recruitment events, obtain promotional items, print materials, set up booths, etc.
•Perform sourcing support to build a competitive talent pipeline for hard to fill roles.
•Book candidate travel and process candidate expense report.
•Maintain, update and create standard operating procedures (SOPs), work instructions, forms, and how to documents in partnership with the team.

•Support the planning and preparation for events and activities, including meeting coordination, reserving conference rooms, printing materials, coordinating catering needs, room set-up and clean up after events, etc.
•Assist with records retention projects to scan and index paper files to Workday and/or to file storage facility.
•Organize and inventory office supplies.
•Assist with mailing packages or documents as needed.
•Coordinate with facilities and housekeeping for shred bin pick-ups, office cleaning.

•Retrieve historical job descriptions and job postings from various electronic sources and consolidate them into one electronic tool.
•Participate in meetings and update job posting records based on input from other attendees.
•Review job descriptions to eliminate non-inclusive language.
Other relevant Human Resources or Talent Acquisition duties as assigned.

•Experience with Microsoft Office (Outlook, Word, Excel, and PowerPoint)
•Strong organizational and time management skills with the ability to handle multiple tasks simultaneously.
•Excellent verbal and written communication skills, note taking/dictation.
•Being extremely efficient, detail oriented, organized, and resourceful.
•Elevated level of integrity, confidentiality, and access control to sensitive information.

Preferred Qualifications
•College/university coursework in Human Resources or equivalent experience.
•Experience working within a Human Resources department or Talent Acquisition team.
•Experience using Workday Applicant Tracking System (ATS) or other ATS experience.

The anticipated hourly wage for this position is between $24.00to $28.00. This job posting is for a temporary role and the selected individual will be employed through a third party managed service provider. As a temporary employee, you may be eligible to enroll in benefits, at your cost, through the managed service provider.

The anticipated hourly wage for this position is between $24.00 to $36.00. This range does not include any other compensation components or other benefits that an individual may be eligible for. The actual base wage offered depends on a variety of factors, which may include as applicable, the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job.