Jobs at Sony in Hungary, Budapest

Essentially, if you’re looking to combine your analytical strengths & experience with business partnering in a high-impact, collaborative environment, this is the role and we are the company, for you!

What will you do?

• Support all financial aspects of the Commercial Operations in relation to Channel Marketing and Sales, including actual v forecast analysis, variance analysis, budgeting, and P&L analysis

• Take accountability for the forecast management of Customer Tactical Commercial Investment and rebates

• Be a financial business partner to local management and liaise with all relevant parties
  (Channel Heads, Sales Teams, Category Teams, Sales Support, Branch Management, and European Platforms)
  to implement actions that optimise results
• Drive the implementation of best practices across the regional clusters together with the other In-Country business controllers.
• Manage customer profitability analysis & budgeting
• Support the monthly and yearly forecasting & budgeting process and ensure accuracy of the planning.
• Provide day-to-day business support to facilitate the realization of financial targets by maintaining clear understanding of all variances for actual, budget and forecast, in context of key performance indicators (KPI’s)

Essential

• Significant and proven experience in Controlling & Business Partnering
• Experience working with core finance processes e.g. Budgeting, Forecasting, Profitability Analysis etc.
• English language (written and spoken)
• Commercial reporting & analysis expertise & experience

Desirable

• Experience of working across a European business within multi-cultural working environment
• Working knowledge of SAP

Your new office

or by mail to: Sony Europe Limited, Human Resources Department, the Heights, Brooklands, Surrey, KT13 0XW, UK. When contacting us please indicate the position you are applying for, and the accommodation required.

dynamic environmentwhere you can get familiar with all area ofsales operations

Sony is looking for new colleagues to the role of

You will be responsible for:

• Executing defined procedures and processes in scope

• Ensuring delivery of agreed service levels by Platform team

• Supporting team members

• Order processing, Return management, Dispute management

• Performing other activities as requested by Managers

You will bring:

• University Degree

• Excellentknowledge of spoken and written English and Italian

• 2 - 3 years of experience in a similar role

• Precise and focused when delivering a task

• Reliable and committed to complete assigned duties

• Responsibility and quality orientation by maintaining service level

• Ability to learn quickly complex systems and processes

• Process improvement mindset

What you can expect from us:

• Cafeteria and annual bonus payment

• Flexible and hybrid working solutions

• Extensive learning and development opportunities

• Physical and mental health programs

• Private Healthcare Insurance

• A dynamic and international work environment

• Wide overview and exposures of other departments within Sony

• An environment that cultivates diversity, innovation and change

Your new office

We ensurecompetitive salariesand benefits by using established benchmarking. We encourage healthywork-life balancesupported by hybrid and

We like to celebrate our colleagues who make a real difference using ourplatform. We also provide access to numerous services and platforms for all aspects oftheir suggestions, then act on them. We also provide allowances for
volunteering days

You can build your career around you with our fantastic range of

dynamic environmentwhere you can get familiar with all area ofsales operations

Sony is looking for new colleagues to the role of

You will be responsible for:

• Executing defined procedures and processes in scope

• Ensuring delivery of agreed service levels by Platform team

• Supporting team members

• Order processing, Return management, Dispute management

• Performing other activities as requested by Managers

You will bring:

• University Degree

• Excellentknowledge of spoken and written English and Spanish

• 2 - 3 years of experience in a similar role

• Precise and focused when delivering a task

• Reliable and committed to complete assigned duties

• Responsibility and quality orientation by maintaining service level

• Ability to learn quickly complex systems and processes

• Process improvement mindset

What you can expect from us:

• Cafeteria and annual bonus payment

• Flexible and hybrid working solutions

• Extensive learning and development opportunities

• Physical and mental health programs

• Private Healthcare Insurance

• A dynamic and international work environment

• Wide overview and exposures of other departments within Sony

• An environment that cultivates diversity, innovation and change

Your new office

We ensurecompetitive salariesand benefits by using established benchmarking. We encourage healthywork-life balancesupported by hybrid and

We like to celebrate our colleagues who make a real difference using ourplatform. We also provide access to numerous services and platforms for all aspects oftheir suggestions, then act on them. We also provide allowances for
volunteering days

You can build your career around you with our fantastic range of

Campaign Administration

• Follow up on cashback, voucher, or fulfilment campaigns with the vital focus on Sony support and online brand guidelines.
• Handle the campaign setup, follow up and handle escalations and any incidents or send them further to the campaign owners, online marketing and call centre agency keeping clear communication and well-defined timeframes.
• Work closely with the contact centre operations team to make sure that questions and claims from our customers are handled in an accurate way
• Assist in the campaign setup and detailed configurations in the backend systems.
• Constantly improve our customers' experience resulting in as few interactions as possible with our customers

Campaign Validation Policies & Processes

• Ensure the campaign validators (agents from a third party) are accurately trained and have all policies at hand to efficiently process a campaign.
• Set workflows up and supervise their implementation.
• Collaborate with the contact operation centre team to ensure that the activities are accurately forecasted and resourced and that they are processed in a timely manner.

Customer concern management

• Be the first point of contact for any critical issue or complaints as a result of our campaign handling and provide a response.
• Establish a good and clear communication for the customers on the website to help drive the number of contacts down by defining what helps our customers to go through the campaign claim journey and identify tactical changes that are needed on the campaign website to improve the customer satisfaction.

You will bring:

• Advanced English language skills
• A customer focused mentality
• High attention to detail & quality
• Experience within anoperational/coordination/administrationposition within a multinational corporate business
• Basic knowledge of how Trade Marketing operates
• Microsoft Excel ability (VLOOKUP’s/Pivot Tables etc.)
• Excellent communication & organisational skills

Your new office

or by mail to: Sony Europe B.V, Human Resources Department, the Heights, Brooklands, Surrey, KT13 0XW, UK. When contacting us please indicate the position you are applying for, and the accommodation required.

will help with:

• Automation development: Develop automation solutions in a range of technologies including python based scripting.
• ML Ops: Work with data scientists to put machine learning models into production and into practice.
• Collaborate: Collaborate with data scientists to incorporate AI into end-user facing applications. Create comprehensive documentation for automation processes, configurations, and best practices.
• Chatbots: Support the development of chatbots and virtual agents to enhance user interaction and automate routine tasks.
• DevOps: Implement and maintain CI/CD pipelines for seamless and automated deployment of automation tools.

will bring:

• Bachelor's or Master's degree in Computer Science or Engineering.
• Minimum experience of 2 years.
• Good understanding ofprogramming/scripting(e.g., Python, Groovy).
• Experience with version control and project pipeline tools (GIT, JIRA, Azure DevOps)
• Knowledge of workflow automation tools e.g. Power Automate, Airflow
• Knowledge of DataBricks would be especially useful. Knowledge of SQL is required.
• Previous experience with writing automations and integrating systems using APIs would be valuable.
• Ability to communicate clearly, effectively and influentially both verbally & in writing
• Fluent in English

Why you'll love working with us:

• Innovative Initiatives: With significant data integration and governance initiatives underway, now is the time to be part of redefining our organization's digital landscape.
• Collaborative Environment: Join a small, dedicated team of experts where you will collectively take ownership of identifying high-impact opportunities for embedding automation into our business processes.

Your new office

or by mail to: Sony Europe B.V, Human Resources Department, the Heights, Brooklands, Surrey, KT13 0XW, UK. When contacting us please indicate the position you are applying for, and the accommodation required.