Senior Escalation Manager - Night Shift Thu Mon Pm Ist jobs at Snowflake in India, Pune
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India
Pune
34 jobs found
08.09.2024
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Snowflake SENIOR ESCALATION MANAGER - NIGHT SHIFT THU MON PM IST India, Maharashtra, Pune
Coordinate efforts to resolve critical customer issues, major interruptions, and client-impacting events. Collaborate with Snowflake on-call engineers, monitor online activity data for multiple Snowflake Services to identify Service disruptions. Coordinate...
Coordinate efforts to resolve critical customer issues, major interruptions, and client-impacting events. Collaborate with Snowflake on-call engineers, monitor online activity data for multiple Snowflake Services to identify Service disruptions. Coordinate...
Ability to work with the EMEA/shift 3 schedule, which typically runs from 2 PM IST to 11 PM IST. Applicants should be flexible with schedule changes to meet business needs....
Ability to work with the APJ/shift 1 schedule, which typically runs from 6 AM IST to 3 PM IST. Applicants should be flexible with schedule changes to meet business needs....
Drive technical solutions to complex problems providing in-depth analysis and guidance to Snowflake customers and partners using the following methods of communication: email, web, and phone. Adhere to response and...
Perform validation to ensure completeness and accuracy of data flowing from CPQ and Finance ERP to RightRev (i.e., Revenue accounting system). Perform month-end close activities including preparation of journal entries,...
Design and Develop Data Platform Tools: Collaborate with cross-functional teams to design, develop, and maintain data platform tools and infrastructure components using cutting-edge technologies such as Kubernetes, Docker, and Airflow....
Coordinate efforts to resolve critical customer issues, major interruptions, and client-impacting events. Collaborate with Snowflake on-call engineers, monitor online activity data for multiple Snowflake Services to identify Service disruptions. Coordinate...
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