Building Automation Service Specialist – Senior Level - Norfolk Va jobs at Siemens in United States, Norfolk

Our Smart Buildings help to create efficient, safe, adaptable, and responsible environments. Our aim isn’t just about improving buildings; it’s about creating perfect places that improve people’s lives.

The

As a MAC Service Senior Sales Executive you will:

• Establish contact with prospects and qualify potential buyers of Service Agreements by scheduling sales calls, following up of leads and utilizing outlined marketing strategies for commercial building system products to include automation controls, fire alarm, total fire life safety service offerings, electrical, and mechanical systems
• Position Siemens as an industry leader among service providers and position service as a key Siemens differentiator to customers and prospects and would include new and existing Siemens installations and installations of 3rd party automation, electrical, fire, and mechanical products and solutions
• Jointly work with the multiple levels of the customer’s organization to understand and document their business and facility goals and how success is measured. Align the customers objectives with services to ensure that their building systems perform as required to achieve their facility and business goals
• Develop value-based sales proposals, estimates, specifications, and presentations. Work with operations, finance, legal and other inside and outside resources as needed to complete a compelling proposal and close the sale and follow through on sold projects to ensure satisfactory completion. Ensure a smooth “sale to operations” turnover and monitor progress
• Assist in resolving collections and other customer satisfaction issues as needed and stay involved with the customer to grow the Service Agreement when renewed by proposing additional customer valued services from the comprehensive Siemens portfolio
• Prepare accurate and thorough sales activity reports, forecast reports and expense tracking and participate in sales department meetings, workshops, training, and professional development seminars and actively involved in civic, professional, and industry organizations such as NFPA, BOMA, ASHE, IAHSS, ASIS, SIA, NBFAA, AFAA, ESA, etc.
• Stay up to date on automation, electrical, fire and mechanical market business and product trends, continue to pursue in-depth product and service knowledge and acquire deeper selling, technical and financial skills and develop and deploy effective Service strategies to grow their accounts and capture more Service wallet share. Prepares annual service roadmap for each account managed. Team sells with solutions sales executives. Develop and build long-term relationships. Expand the value of assigned accounts for all Siemens offerings. Focus on customer retention and satisfaction/loyalty
• Focus is on prospecting and selling directly to end-users and the retention and growth of their service business with Siemens and key success drivers would include managing the entire sales process including uncovering the opportunity, developing a service solution/value proposition, conducting a goals to service alignment workshop, preparing the proposal, creating the contract, negotiating terms, closing opportunities, and providing on-going customer service selling any upgrades and add-on opportunities

You will make an impact with these qualifications:

Basic Qualifications:

• High School Diploma or GED equivalency
• Familiarity with the related Fire Alarm and Sprinkler NFPA codes and standards that document the required inspection, testing and maintenance of these systems
• Ability to perform customer site surveys to support the development of multi-offering service estimates and proposals across a broad fire and life safety portfolio
• Employ a customer focused approach that relates the benefits of scheduled maintenance and code compliance to customers’ business goals and challenges
• Build and maintain strong end-user customer relationships that position Siemens as their valued and trusted fire and life safety services provider
• Knowledge of and strong networking relationships within the local market
• Must be willing and available to travel 5-10% overnight for training and business development
• Must have 3+ Years experience with sales and business development or consulting within the Commercial Fire Alarm or similar Commercial building/construction industries and working knowledge of common fire and life safety systems and equipment, including but not limited to, fire alarm systems, fire sprinkler systems, fire pumps, fire extinguishers, kitchen hood suppression, etc.
• NICET Fire Alarm Certification - NICET Level I or II Fire Alarm Certification or must complete certification testing within 2 years.
• Develop value-based proposals, estimates, specifications, and presentations. Work with operations, finance, legal and other inside and outside resources to obtain the sale.
• Ensure a smooth sales-to-operations turnover and follow through on sold projects to ensure satisfactory completion. Maintain relationships with customers to ensure highest satisfaction levels and future business.
• Excellent verbal and written communication skills in English and excellent organizational, presentation, and negotiation skills with pproficiency in Microsoft Office suite
• Must be 21 years of age and possess a valid driver's license with limited violations
• Legally authorized to work in the United States on a continual and permanent basis without company sponsorship

Preferred Qualifications:

• Bachelor’s Degree

You’ll benefit from:

• Siemens offers a variety of health and wellness benefits to our employees. Details regarding our benefits can be found here:
• The pay range for this position is $59,400 - $101,900 Plus and uncapped commission structure. The actual wage offered may be lower or higher depending on budget and candidate experience, knowledge, skills, qualifications, and premium geographic location.
• A no-cap commission structure that allows you to grow your accounts as much as you want…the sky’s the limit!
• Extensive Siemens Smart Infrastructure Service and Product portfolios provide opportunities to expand your customer base.
• Fast ramp-up time with our structured sales development program that provides you with a plan for quickly learning about Siemens products, processes, and people.

and the flexibility to work from home when needed for a better balance to life.

Our Smart Buildings help to create efficient, safe, adaptable, and responsible environments. Our aim isn’t just about improving buildings; it’s about creating perfect places that improve people’s lives.

As a Service Specialist, you will:

• Execute digitalization and standard service operations strategies
• Work with multiple internal service team members including Service Sales, Client Service Managers, Service Coordinators, and RAM Digital Service Center personnel
• Follow safety requirements as outlined by Siemens and customers and successfully complete assigned training as outlined in the training path
• Follow mandatory policies, procedures, and standards, may coordinate with contractors on job sites, maintain tools and test equipment
• Support after hours during on-call rotation, respond to service calls (emergency and on-site) as assigned. Perform repairs as directed on all automation system types
• Responsible for completing service ticket documentation per the policy, follow and maintain preventive maintenance schedules
• Maintain complete and accurate documentation of services performed and generate reports within Siemens tools
• Provide instructions to customer personnel regarding proper system operations and assist with training
• Identify and report system discrepancies, suggest system upgrade opportunities, and may assist in pricing of repairs and upgrades to existing agreement and perform system checkout and startup on projects
• Participate in job site final walk and/or final completion for systems-to-service turnover on assigned jobs perform other duties as assigned
• Develop strong working relationships with internal and external customers, identify needs, and resolve issues
• Work Overtime as needed (Compressed schedule performance can be a factor and will require extended hours to meet commitments)
• Work Rotational On-Call and/or Minimal Overnight Travel
• Use Siemens technology and devices, work remotely, identify and quote deficiency repairs and manage deadlines

You will make an impact with these qualifications:

Basic Qualifications:

• Electro-mechanical experience (either in a previous role or through education) and user PC/software skill
• 3+ years of experience performing preventive maintenance and diagnostics of automation systems
• Demonstrated on-the-job experience with:
  • Open protocols such as BACnet, Modbus, and TCP/IP Ethernet and networking
  • Engineering concepts, programming, job start-up and checkout, and troubleshooting
• Ability and willingness to work in a variety of circumstances, including climbing ladders, scaffolds, and high lift equipment, working in ducts, crawl spaces, roofs, basements, above ceilings, and in various conditions
• Must be able to use hand tools, laptop, email, smartphone, and tablet as well as able to carry and move equipment and tools weighing up to 75 pounds unassisted
• Experience with Microsoft Office (Word, Excel, and Outlook)
• Must be 18 years of age and possess a valid driver's license with limited violations
• Legally authorized to work in the United States on a continual and permanent basis without company sponsorship

Preferred Qualifications:

• High school diploma or state-recognized GED
• Specialized skill training/certification
• Experience installing and servicing electronic control or HVAC equipment; 1+ years
• Demonstrated knowledge of building automation systems, PLCs, HVAC, electrical concepts, and building operations
• Engineering and programming (PLC or BMS) background

You’ll benefit from:

• Our variety of health and wellness benefits to our employees. Details regarding our benefits can be found here:
• The pay range for this position is $56,000 - $96,000. The actual wage offered may be lower or higher depending on budget and candidate experience, knowledge, skills, qualifications, and premium geographic location.