Solution Advisor Senior Specialist Rise M/f/d jobs at Sap in United States, Newtown Township

What you’ll do:

As an “Enterprise Architect” in Product Engineering:

• You will orchestrate, onboard, align and support the build of reference content with a focus on the more ‘technical’ domain, looking at and advising on integration and data best practices. You will work in close collaboration with Product Management, Product Marketing and the Delivery organizations
• You will lead/project manage the orchestration of content relating to Business Suite in LeanIX and also provide governance to ensure consistency in content. Your role will also include the admin of LeanIX.
• You will ensure that high quality content is available and consumable internally and externally through different publishing channels.
• You will evangelize and drive reference content adoption within the product engineering organization and with additional stakeholders
• You will work closely across development, sales and consulting to support selected customers with guidance on their transformation journey towards an Intelligent Enterprise.

Required skills

• Bachelor’s or master’s degree in business administration, Economics or Information Technology
• 7+ years of professional work experience within the technology space ideally in consulting or product management
• Have a technical background with an appreciation of integration strategies and frameworks. As well as having an appreciation of BTP services.
• Have some practical experience with LeanIX
• Experience in working across organizations and board areas
• You should be a self-starter and actively be able to prioritize work items, multitask and make decisions on the fly
• Strong networking and communication skills.
• Excellent working skills in English are a must

Preferred skills

• Exposure to Enterprise Architecture Methodology and Practices (e.g. TOGAF) would be beneficial
• Knowledge of SAP's Application Portfolio, including Success Factors, Ariba, Concur, etc

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Job Segment:Senior Product Manager, Information Technology, IT Architecture, Developer, Architecture, Operations, Technology, Engineering

Accountability

• Responsible for growth in the Supply Chain Planning domain
• Sales strategy on strategic pursuits
• Coaches sales teams
• Oversee the creation of best practise assets (POV, demo, discovery process, etc)
• Ensures delivery of assets across a cross-functional team
• Ensures business critical & innovative results
• Ensures that goals and milestones are met and approved budgets are managed appropriately
• Manages escalation appropriately
• Builds strategic partnerships with key decision makers in customer & partner organization

Complexity

• Takes ownership over the growth of the Supply Chain Planning domain in a matrix organisation
• Oversees the most complex, strategically important pursuits
• Owns executive client relationships

Experience

• 8 - 10 years of relevant professional experience in the Supply Chain Planning domain/industry
• Executive presence in commercial organisation
• Managemenet consulting, value based selling

Communication

• Represents SAP to customers
• Finds common ground for cooperation within matrix organistaion and cross-functional teams
• Formulates clear GTM plans for growth
• Communicates messages relevant for growth plan
• Captures opinions and expectations of stakeholder and takes action

Successful candidates might be required to undergo a background verification with an external vendor.

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process, please refer to our

Please note that any violation of these guidelines may result in disqualification from the hiring process.

Please note that interviews for this position will be conducted inboth Japanese and English. Applicants are required to submit an English-language CV when applying.

主な業務内容

• ライセンス監査や利用状況の分析などのプロジェクトに参加
• ライセンスの導入・使用促進を支援
• 顧客や営業チームのライセンスに関する質問や課題に対応
• 複数の関係者が関わるプロジェクトで成果物の提供を担当

求める人物像

• IT業界での3年以上の経験（ソフトウェア、コンサルティング、コンプライアンスなど）
• ソフトウェアのライセンスや価格設定の仕組みに関する知識
• 論理的な問題解決力と分析力
• ネイティブレベルの日本語力、英語での高いコミュニケーション能力
• 社内外の関係者との連携力

PURPOSE AND OBJECTIVES

Within the GA&X framework, the

KEY RESPONSIBILITIES & TASKS

• Contributes and works on sub projects and activities with moderate level of complexity as SAP Trusted Authorization Review (STAR), Customer Measurement Services, remote and onsite audits, Digital Access Evaluation Services, and supplementary Audit Services, with a focus on increasing license adoption, metering, and consumption.

• Collaborate with colleagues to deliver Premium Services, including global engagements, and support the team in achieving excellence in service delivery.

• Perform noncomplex license audits and customer measurement or enablement services, assisting customers and sales teams with licensing or measurement inquiries and challenges.

• Assist projects with multiple stakeholders, responsible for delivery of outcome of assigned sub projects, contributes to milestones.

• Stay abreast of the latest trends in license measurement and adoption, leveraging historical experience to support the development of innovative methods and practices within the GA&X community.

• Proactively identify and address issues with tools or processes and recommend actionable solutions to enhance efficiency and effectiveness.

EDUCATION AND QUALIFICATION / SKILLS AND COMPETENCIES

• Educational Background: A bachelor’s degree in economics, Information Technology, or a related field is required. This foundational education will support the analytical and technical demands of the role.

• Experience: Candidates must bring a minimum of 3 years of professional experience, ideally within areas related to license management, software asset management, or IT services.

• Analytical Expertise: Analytical abilities are essential. You should be adept at dissecting issues and employing logical problem-solving strategies to address challenges efficiently.

• Communication Skills: Be a clear communicator, in a way that others can understand within defined processes & policies. Full proficiency in Japanese, mastery of written and verbal English is non-negotiable, and proficiency in other languages is highly regarded, enhancing our team's ability to engage with a diverse client base.

• Technical Insight: strong competence with various tools, procedures, programming languages used to accomplish the job.

• Industry Knowledge: An understanding of Major software vender's Licensing and Pricing mechanisms is advantageous but not required. This knowledge will provide a solid foundation for managing licensing engagements and advising clients accurately.

WORK EXPERIENCE

• Relevant Expertise: A robust background in IT, software development, consulting, or compliance is required, showcasing the ability to navigate technical and regulatory aspects of the role.

• Internal Networking: A well-established network within various organizations is important, reflecting the ability to collaborate and leverage internal resources.

• Global Exposure: Experience working in international contexts is highly valued, indicating adaptability and a global perspective in professional settings.

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The TQM demonstrates a premium level of enthusiasm and understanding of the:

• Customer’s strategy and requirements
• Customer's solution landscape
• Customer’s business processes
• Customer’s industry

Responsibilities

• Develops and maintains a strong customer relationship and works to be recognized as a Trusted Advisor providing unbiased guidance, ensuring empowerment of the customer team
• Collaborates with any System Integrator (SI) of the customer, providing corrective action when the SI is heading down the wrong path or providing incorrect recommendations to the customer, the TQM diplomatically highlights the risks and provides alternate SAP recommendations. Captures and reports how the engagement is driving business value to the customer
• Execute on the customer’s digital transformation roadmap, creating and modifying the SAP Premium Engagements service plan as needed to drive success
• Orchestrate prototyping of business scenarios, and drive realization for positive outcomes
• Support the technical integration of the entire solution and product set, end to end, across all landscapes & platforms, providing recommendations for technical or business process improvements
• Provide a platform and forum for ideation and innovation for business scenarios
• Identify top issues, define the associated action plan & drive the resolution process, always providing the customer with immediate help in crisis situations
  

Requirements

• Bachelor or Master’s STEM Degree: Science, Tech, Engineering, Math and / or equivalent experience in the field of technology.
• Fluency in English and Arabic national language
• Equivalent experience in the field of technology is defined as 8+ years of hands-on experience in SAP either on cloud, platform, application technology (BASIS), solution, app programming or development. Preferred SAP HANA, SAP S/4 HANA, SAP Cloud Platform experience, Artificial or real-time intelligence, machine learning, automation experience
• Exceptional written and spoken communication skills in English and Arabic, strong business acumen and presentation skills, ability to think freely and innovatively, strong cultural awareness, respect, diplomacy, and professionalism, and is highly customer service oriented with strong customer management skills
• Strong SAP project management and value-based relationship management skills
• Proven problem-solving skills and strong work ethic are required
• The following certifications are preferred:
• • • Enterprise Architecture
    • Cloud
    • Programming
    • SAP (products, solutions, applications, technical)

Successful candidates might be required to undergo a background verification with an external vendor.

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process, please refer to our

Please note that any violation of these guidelines may result in disqualification from the hiring process.

Job Segment:Cloud, ERP, Compliance, Relationship Manager, Cyber Security, Technology, Security, Customer Service, Legal

for the EMEA region, you will bring your business expertise in the area of SAP supply chain planning processes and related solutions. In this role, you will be responsible for driving demand generation initiatives for this solution across EMEA, as well as developing the associated pipeline. As a subject matter expert, you will guide and support sales teams in their customer engagements and pipeline development activities. You will maintain close relationships with the Solution Marketing and Engineering teams to stay informed about the latest product developments. You will also support field sales teams in coordination with market unit leaders.

What you'll do

To succeed in this role, you will need to develop demand generation strategies aligned with the overall objectives of SAP’s supply chain management solutions. This includes:

• Identifying target audiences and buyer personas using a data-driven approach
• Creating multichannel plans incorporating various tactics (digital campaigns, social media, physical events, etc.)
• Collaborating with cross-functional teams: sales, marketing, product, customer service, and partners/alliances to ensure a consistent approach
• Providing in-depth solution expertise to support sales and adoption among key customers

What you bring

• Professional experience in large software/IT companies, preferably in a solution-oriented segment
• Knowledge of supply chain planning solutions (SAP Integrated Business Planning or equivalent)
• Experience with SAP products (or equivalent) and/or 3 to 5 years of relevant experience in specific solutions or lines of business
• Good understanding of Cloud models, hosted services, SaaS/PaaS in a B2B environment
• Recognized as a solution/business/industry expert within SAP with a proven track record of success
• Ability to craft compelling messaging and storytelling for customer engagement
• Experience in sales
• Business fluent communication skills in English and French.

Successful candidates might be required to undergo a background verification with an external vendor.

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process, please refer to our

Please note that any violation of these guidelines may result in disqualification from the hiring process.

Job Segment:Supply Chain, Supply Chain Manager, ERP, Cloud, Supply, Operations, Technology

What you´ll do

SAP is looking to further strengthen our Core Technology Network team with a Network Monitoring and Observability expert. The position is located onsite in our Lisboa office working as part of our global team of experts. The position requires analytical skills and previous experience in a technically complex large network environment.

Key Responsibilities

• Network Monitoring and Observability Management:Assist in the implementation and maintenance of network monitoring solutions to ensure optimal performance and reliability.
• Solution Development:Develop and enhance network monitoring and Observability tools and processes to improve efficiency and effectiveness.
• Performance Analysis:Analyze network performance data to identify trends, potential issues, and areas for improvement.
• Documentation:Develop and update network monitoring documentation and ensure adherence to global network policies and standards.
• Collaboration:

What you bring

• Proficiency in network monitoring and observability tools and technologies.
• Previous exposure to network performance analysis and solution development in a technically complex environment.
• Strong understanding of network protocols and technologies (e.g., TCP/IP, SNMP, NetFlow, syslog, routing, switching, wireless etc).
• Ideally you possess knowledge of scripting languages (e.g., Python) for automation purposes.
• Familiarity with ServiceNow is a plus.
• Exceptional communication, analytical, and collaboration skills.
• Self-motivated and adaptable to work independently across global time zones.
• Fluent English proficiency in both oral and written communication.
• Sound knowledge of IT processes and policies, leveraging both theoretical base and practical expertise for informed decisions.
• An inherent spirit of curiosity.

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Job Segment:ERP, Cloud, Network, Telecom, Telecommunications, Technology