Sap Basis Service Disruption Management Sdm Team Lead jobs at Sap in United States, Newtown Township
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Company (1)
Job type
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Job title (1)
United States
State
Newtown Township
151 jobs found
15.01.2025
SAP
SAP SAP BASIS Service Disruption Management SDM Team lead United States, Pennsylvania, Newtown Township
Lead the incident and crisis management team, ensuring timely and effective response to major incidents and crises. Coordinate with various teams to resolve incidents and restore normal service operations as...
Generate demand, manage pipeline, and close opportunities. Develop opportunity plans containing compelling solution value propositions. Conduct White Space analysis to identify growth opportunities. Work with wider account team on sales...
Ensuring Day to Day quality service delivery and defining, tracking, and achieving various ambitious service KPI and SLA’s. Quick responses during escalations, take proactive steps to avoid escalations, identifying and...
Culture of collaboration : meet with mentors, make new friends across the globe and create a thriving personal network. Project-driven experience : gain cross-functional skills from our virtual and in-person...
Leading the Region Rev Rec specialists. Ensuring compliance within the MU Rev Rec team with SAP internal revenue recognition policies and international accounting standards (IFRS 15). Collaborating with key stakeholders...
Develop and implement account strategies and implementation plans for feature and nurture customers that further expand customer external labor programs and identify new business opportunities within assigned accounts. These plans...
Implement and drive the necessary processes and services to follow up on outages, failed service requests, customer escalations and other IT problems. Coordinate the globally distributed team members who are...
Lead the incident and crisis management team, ensuring timely and effective response to major incidents and crises. Coordinate with various teams to resolve incidents and restore normal service operations as...
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