Lead Application Root Causes Analysis - jobs at Sap in United States, Newtown Township
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Company (1)
Job type
Job categories
Job title (1)
United States
State
Newtown Township
13 jobs found
30.12.2024
SAP
SAP Lead Application Root Causes Analysis - United States, Pennsylvania, Newtown Township
Implement and drive the necessary processes and services to follow up on outages, failed service requests, customer escalations and other IT problems. Coordinate the globally distributed team members who are...
Responsible for 24x7 availability of SAP systems running in SAP ECS;. Respond, troubleshoot and resolve alerts and incidents;. Being an escalation point for, on LLD Level (Last Line of defense),...
Lead the incident and crisis management team, ensuring timely and effective response to major incidents and crises. Coordinate with various teams to resolve incidents and restore normal service operations as...
Follow up on outages, failed service requests, customer escalations and other IT problems. You will analyze the technical root and collaborate closely with other teams like product development or technical...
Respond, troubleshoot and resolve alerts and incidents;. Being an escalation point for, on LLD Level (Last Line of defense), productive issues; Follow change management processes during service request execution;. Seek...
Lead the development and execution of comprehensive digital marketing and web strategies to promote our Business AI solutions and develop customer journey maps to identify pain points and areas for...
Track-record of successfully launching new Cloud products, incl. defining and landing value proposition, messaging and positioning. Excellent understanding of AI market trends, AI use cases and AI innovation landscape. Experience...
Implement and drive the necessary processes and services to follow up on outages, failed service requests, customer escalations and other IT problems. Coordinate the globally distributed team members who are...
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