Head Customer Advisory Gc jobs at Sap in United States, Houston

What you'll do

This is a customer facing role where you will support the sales teams during entire cycle of a RISE with SAP S/4HANA Cloud Private Edition. Following are the key tasks that this role will perform:

• Present in detail the SAP Cloud ERP Private service offerings and value proposition to the customers (usually to CIO’s, IT managers, data center managers and SAP Technology staff)
• Support and organize technical responses to RFP / RFI’s.
• Conduct detailed technical workshops with customers to define the “to-be” architecture and plan the migration roadmap together with Professional Services.
• Work closely with the SAP solution architects & customers to map the planned solution architecture into the Private Cloud Edition reference architecture.
• Blueprint customer requirements around HA/DR, Business Continuity, Security & Compliance, networks etc.
• Work to generate pricing and provide ongoing deal support to sales teams.
• Own the technical discussions with the customer on the SAP Cloud ERP Private topic and act as the orchestrator of experts to obtain expertise from Cloud Architecture & Advisory organization as required.

What you bring

• 3-6 years of hands-on customer facing SAP Technology Consulting and/or Presales experience (eg. Basis Admin, DB Admin, Migrations, Upgrades, Business Continuity etc.)
• Bachelor’s / Master’s degree in Engineering or Computer Science, Business Administration required from an accredited university.
• Experience with hosting providers, data centers is a BIG advantage; HANA / Suite on HANA skills would be very helpful but not mandatory.
• Experience working for an enterprise software and/or services vendor necessary
• Proficiency in customer communications and presentations is required.
• Good understanding of SAP technologies (releases, platform interdependencies etc.)
• Good understanding of the entire platform stacks (storage, virtualization, hardware, networks etc.)
• Good understanding of SAP Cloud ERP Private or RISE with SAP S/4HANA Cloud Private Edition
• Good understanding of SAP Business Technology Platform
• Ability and willingness to undertake customer related travel on short notice.
• Fluent written and spoken English/Korean

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Key Responsibilities:

1. Thought Leadership and Storytelling:

2. Vision and Sponsorship:

3. Solution Development:

- Develop future-ready architectures, scope bills of materials, and usage estimates with clear mapping of solution capabilities to value.

4. Value Proposition:

5. Strategic Planning:

Requirements:

- Proven regional or multi-market sales, presales, or consulting leadership experience, ideally across Greater China.

- Accomplished senior leader with a successful track record in driving transformation across strategic and consultative sales processes.

- Agile, highly energized, yet focused, disciplined, and process-driven.

- Reliable, resolute, resourceful, and results-oriented.

- A history of facilitating and enhancing a culture that attracts, develops, and retains top talent in the tech industry.

What We Offer:

- A dynamic and supportive work environment.

- Opportunities for professional growth and development.

Your responsibilities are:

• Represent the voice of HR in the country and act as Head of People & Culture in the Market Unit and in the respective countries.
• Lead the People Agenda in the Nordic Market Unit through leading and coordination the distributed Nordic P&C Team in a matrix set up.
• Contribute as a member of the Market Unit Core Leadership Team, as well as a member of Denmark, Finland, Norway and Sweden Local Leadership Teams.

• Deliver an outstanding and innovative people experiences by demonstrating empathy and emotional intelligence, including:

• embrace the Global People Strategy.

• brand SAP as most attractive employer in the Country through an outstanding employee value proposition.

• foster an environment of belonging and inclusion.

• Manage social partner relations in the countries, as needed.

• Manage local, legal, regulatory policies, and compliance matters.

• Embody the importance of leadership and employee engagement for a hybrid workforce.

• Act as link between social well-being, mental health, and business priorities.

• Provide a flex work and a digital workplace experience that is simple, intuitive, and connected.

• Strategically align with Board Area HRBP leads to ensure one voice to our business leaders.

• Secure & develop SAP Culture and Values and act as cultural ambassador at all times.

• Work with employee networks to maintain a permanent connection with employees and to understand their current needs and overall mood.

• Act as interface for Global HR pillars (total rewards, talent attraction, SAP learning, people relations etc), key stakeholders such as the local communications team, facilities- and security representatives.

• Collaborate with HR Directors in the EMEA region to then drive regional projects within the area of People Experience.

What you bring

• Relevant multi-year working experience within HR in a similar function.

• Advanced degree such as M.Sc. or MBA in business sciences, management, or organizational psychology or similar.

• Able to lead by influencing and strong negotiation skills.

• Aptitude for transparently addressing and following up on feedback from employees and customers.

• Outstanding communication and moderation skills, feels comfortable being on stage for internal and external audience (e.g. setting up all-employee meetings, mass communication, press).

• Knowledge of local legislation and overall market conditions in the respective countries. Deep knowledge of employment legislation at least in one of the countries, and ability to adopt knowledge from the other countries through working with local colleagues and external legal advisors.
• Enthusiastic and proficient in leveraging social media for employee communication and engagement.
• Approachable and enjoys receiving direct feedback, feeling motivated by appreciation or critique.

• Project Management skills and a structured, strategic mindset.

• English fluency, and knowledge of one or more Nordic languages are an advantage.

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