דרושים Sap Concur - Service Assistant Coach Professional Night Shift ב-Sap ב-Philippines, Makati

If you love technology and are looking for a rewarding job in the tech industry in SAP in Makati, Philippines, then the Concur Service Assistant Coach Professional Night Shift role is perfect for you! As a Concur Service Assistant you will be an integral part of the team assisting with user inquiries and queries. Your role will include helping customers set up their accounts, troubleshooting user problems and providing general technical support and guidance. You will act as a coach to ensure smooth interactions between customers and software. This position will require our coaches to have superior problem-solving and customer service skills to resolve any customer service issues. On the job, you will work with a customer service team to ensure customer satisfaction and retention. You must be comfortable coordinating with other teams, such as the development and support teams, to ensure a quality customer experience. You will also be responsible for identifying areas of improvement in customer service processes. You must have experience working with SAP technology, as well as a strong understanding of the processes and procedures necessary to troubleshoot user inquiries. You must also demonstrate exceptional communication skills and the ability to communicate effectively with customers and your team. We offer competitive compensation and benefits packages to ensure our Concur Service Assistants are taken care of. This is a great opportunity to join a company that’s making a positive impact in the tech industry! If this sounds like the perfect fit for you, join ExPoint today and take advantage of this exciting opportunity!