Abap Senior Developer Ga & X jobs at Sap in Japan, Osaka

Responsibilities:

• Drive technical resolution of long running outages
• Drive technical resolution of outages related to critical and escalated customers
• Preparation and driving of action plan to de-escalate situation related to Outages and RCAs
• Drive action plans to prevent recurring outages
• Take necessary steps to address the Global escalations.
• Drive internal initiatives or projects or reporting
• Outage duration analysis
• Support leadership team with outage and RCA related info specific to customers and regions

Tasks

• Validate action plans for long running outages and outages for critical / escalated customers
• Review Find & Fix guides and ensure it remains up to date
• Join bridge calls for long running and critical outages
• Facilitate Critical Incident Management lessons learnt meetings
• Participate in regular regional cadence
• Resolve critical incidents
• Ensure standardization of processes followed for outage handling
• Analyze customer and stakeholder feedback and define action plans
• Own continuous improvement framework for Availability Management and drive resolution of impediments by defining suitable countermeasures
• Presentation to senior management on incident trend, analysis and action plan
• Coordination of international teams in global projects / crisis handling / de-escalation initiatives
• The expectation is that the role does not only concentrate on Basis / application issues but can own incident resolution and RCA end-to-end and work together with other teams and functions to resolve incident

What you bring:

• SAP Basis / HANA certification and experience
• Experience in a Senior position in the operational business
• Solid knowledge in IT and solution
• Experience in customer interaction
• Experience in working in a virtual set-up involving teams spread across globally
• Experience in decision making within own area of responsibility / project
• Expert level verbal and written English communication
• Experience of coordination across teams and lines of business to solve problems
• Experience with Service Now will be an added advantage

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What you`ll do :

In the role of an ABAP Developer

• You will get involved in designing, implementing, and testing of solutions, in an innovative environment with openness for new technologies.
• You show initiative and drive topics to resolution in a high level of quality, speed, reliability, and efficiency.
• You create technical specifications of programs and interfaces based on functional specifications provided.
• Think independently and apply effective problem-solving skills.
• You will be involved in and will shape the full software development cycle, from discussing requirements with our stakeholders, over design, implementation, quality assurance, roll-out, customer support to bug fixing.
• You will also collaborate with cross-functional, international teams and Lines-of-Business.
• You will be at the forefront of innovation, driving the success of SAP's Private Cloud offerings from inception to ongoing support. A high degree of variety means that the development tasks will never become just a daily routine. This is also a unique opportunity to make a significant impact and shape the future of our strategically significant services.

What you bring :

• Bachelor's degree or equivalent in Computer Science, Business Informatics, Engineering, or related field.
• Excellent skills in SAP ABAP and ABAP OO programming languages.
• Extensive knowledge and hands-on experience with SAP Netweaver ABAP syntax (7.3x and above).
• Good understanding and safe handling of Git and related tools and processes.
• Excellent communication and presentation skills in English, written and spoken. German is a plus.
• +5 years of professional experience.
• Knowhow and experience with SAP’s Cloud programming models (RAP, CAP is a plus).
• Knowledge of the development and the architecture of client-side web. frameworks with JavaScript, TypeScript, HTML and CSS is an advantage.
• Knowledge about SAP’s Global License and Compliance Program is a plus.

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Job Segment:Cloud, ABAP, ERP, Developer, Web Design, Technology, Creative

What you'll do:

As an IT Technology Senior Consultant, you will be responsible for:

• Driving improvement projects / initiatives in Event Management area which includes proactive monitoring topics, monitoring & alert processing enhancement initiatives, validation + adaption of new technical solutions etc.
• Maintenance and management of monitoring environment by providing technical expertise and support.
• Presentation to senior management on service delivery, improvement initiatives, projects etc.
• Planning, setup, implementation and operation of SAP technologies achieving ambitious SLAs
• Proper documentation, definition of technical operational concepts and guidelines for the implemented SAP landscapes and roll out of this information/knowledge to the team
• Coordination with global delivery team / crisis handling / de-escalation initiatives
• Driving war rooms for critical escalations

What you bring:

You will need to be

• BE / B.Tech / MCA from a well reputed institute
• 12+ years of experience in SAP BASIS,HANA
• SAP NetWeaver Certified Technology Consultant/ SAP HANA Certified
• Project member in a large environment and able to work effectively in big and virtual teams.
• Capable in technical documentation and creation of knowledge-based assets (KBAs)
• Customer centricity
• Continuous learner and faster adopter of new technology / process
• Analytical and solution-oriented thinker
• Expert grade communicator with good networking skills
• Willing to work during APJ / EMEA working hours

We are looking for someone who has

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