Student Support Engineer - Sap User Engagement Services jobs at Sap in Israel, Ra'anana

We are looking for a DevOps engineer who will:

• work with all development teams in the Unified Connectivity product area
• develop and maintain the CI/CD pipelines for the services in the area
• monitor the security scans and raise concerns with the product owners and security experts
• take care of open-source version updates based on scan findings
• collaborate with the product owners on new releases
• troubleshoot and fix deployment issues
• verify newly deployed landscapes

Must have:

• 3+/5+ years of DevOps experience
• Strong knowledge of Kubernetes, Docker and Bash
• Linux Administration
• JSON, YAML
• Jenkins, Git, Maven, GitHub, Artifactory
• Python, Groovy and Jenkins declarative pipelines

Considered advantages:

• Experience with , , , ,
• Experience in AWS, Azure, or GCP
• Cloud and high-scale computing, distributed systems, event-driven application frameworks, microservice architectures
• Istio and Envoy

Skills and competencies:

• University education in computer science, software engineering, or similar
• Fluency in English
• Quickly learn new technologies, concepts and tools
• Self-organization and good time management, result-oriented
• Team player

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Job Segment:Cloud, User Experience, ERP, Open Source, Computer Science, Technology

What you`ll do:

With the integration of container technology into our delivery and automation tools we also need to adapt our existing monitoring.

You work on the validation part with different tools like Prometheus, Icinga and FRUN as well as on the automated integration for new services into our monitoring.

The role includes:

• Establish Monitoring for Container based applications.
• Adapt and develop script-based application checks.
• Continuous improvements of ECS Monitoring & Alerting.
• Ensuring high quality/reliability of the active monitoring checks.

What you bring:

If this sounds like you, do you also bring:

• Understanding of container-based solutions (e.g., Docker Swarm, Kubernetes)
• Strong knowledge in script-based languages (e.g., Perl, Bash, Phyton and SQL)
• Collaboration and organizing skills.
• End to end / customer-oriented view and analytical skills
• Basic understanding of Databases (e.g., SAP HANA)
• Basic understanding of Cloud based processes and operations.
• Flexibility, Openness, Reliability and willingness to grow and adapt in a dynamic working environment.
• Good Linux knowledge

ECS Delivery is the operational organization and our XDU Delivery unit, of which you will be part, is responsible for all cross topics which are necessary to smoothly run the business. Our Unit runs Cross Projects, represents the Process Managers,operate the Tools Operation Control Center (TOCC) and taking care for Monitoring as well as for Data Quality Management.

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Application Foundation is looking for a Senior Developer. You will participate and drive efforts to build a scalable system designed to process large volumes of complex commercial business scenarios. Your responsibilities will include designing and developing enterprise-grade products and services that leverage various tools and technologies. You will work together with your development leads, product owners, product managers, and development operations colleagues in your team and other teams to create value for our customers, delivering top quality engineering outputs.

What you'll do

Software Delivery: Write Code, build Services and deliver Product; by executing against a committed delivery timeline; You will be required to participate in DevOps activities including on duty 24/7 support shifts when it is your shift.

What you bring

• University Degree in Computer Science, Software Engineering, or related field and 7+ years of experience in software product development with a focus on developing cloud services and solutions.
• Strong advocate for Agile development processes with experience implementing well-run, agile processes in multiple functions including Development, QA, Release & Deployment.
• Proven experience in AI use case development.
• Previous experience with business applications like S/4HANA Cloud, public & private edition and SAP’s Digital Supply Chain solutions is highly desirable.
• Participate in customer incidents promptly and ensure concerns are addressed within the SLA period.
• Beneficial: Experience will all phases of software development, delivery and Cloud SaaS service ownership.
  

Required technology exposure & experience:

• SaaS delivery based on microservice architecture.
• Container technologies like docker, Kubernetes etc.
• Cloud integration and deployment on AWS, GCP or Azure.
• Proficiency in programming language Java is a must.
• Demonstrate understanding and expertise in DevOps methodologies and principles.
• Fluent English language skills, spoken and written.

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Job Segment:Cloud, Testing, Test Engineer, ERP, Developer, Technology, Engineering

What you`ll do

you’ll contribute to the ongoing development activities in the team to further extend the logging, monitoring, benchmarking and auditing capabilities of SAC as well as to analysis and evaluation of the collected data to improve the performance of the product and to reduce the cost of ownership of the cloud infrastructure. You’ll contribute to the improvements in the already existing code but also to new developments in this area.

What you bring

• University degree in computer science or related areas
• Analytical skills, ability to work on complex problems and to do the conceptual work
• Good programming skills
• Knowledge and experience with languages JavaScript and TypeScript is preferable
• Knowledge and experience with SAP HANA is preferable
• Strong team player
• Fluent in German and English

What you`ll do

you’ll contribute to the ongoing development activities in the team to further extend the logging, monitoring, benchmarking and auditing capabilities of SAC as well as to analysis and evaluation of the collected data to improve the performance of the product and to reduce the cost of ownership of the cloud infrastructure. You’ll contribute to the improvements in the already existing code but also to new developments in this area.

What you bring

• University degree in computer science or related areas
• Analytical skills, ability to work on complex problems and to do the conceptual work
• Good programming skills
• Knowledge and experience with languages JavaScript and TypeScript is preferable
• Knowledge and experience with SAP HANA is preferable
• Strong team player
• Fluent in German and English

What you'll do

• Take ownership of customer issues reported and seeing problems through to resolution
• Researching, diagnosing, troubleshooting and identifying solutions to resolve system and product issues
• Ability to solve technical problems under pressure and time constraints, and manage customer escalations
• Extensive customer facing activities.
• Develop a deep understanding of the customers’ technical environment
• Provide ramp activities, knowledge sharing, technical coaching and mentoring
• Help to document best practices in maintaining SAP BTP Portal Services
• Team player, be part of team, take tasks and contribute to the successes of the team.
• Demonstrate high professionalism and technical leadership

What you bring

• Student of BS or MS in a relevant technical field.
• Experience with development tools.
• Experience with technical development support – an advantage
• Attention to detail and good problem-solving skills
• Results driven with excellent execution skills.
• Self-managed.
• Eager to learn new technologies and platforms in a short time.
• Excellent communication skills.
• Fluent English (native English speaker).

You will be responsible for providing an outstanding technical support experience to our business customers and partners. From problem identification to full resolution, you will own and manage the customer experience over the phone and Web. When needed, you will collaborate with experts, Engineering (Product Groups) or Management to engage subject matter. Your day to day job will be about providing both technical expertise (either on your own or by involving your colleagues) and being an excellent communicator and a service oriented professional.