Account Executive Expert F/m/d - Retail jobs at Sap in India, New Delhi

What you'll do:

As a People & Culture (P&C) Business Partner (f/m/d) of the newly established P&C Business Partnering Team for Engineering & Technology you'll be a strategic partner to the executives, senior Managers, and respective leadership teams in Product Engineering (PE) and Technology & Innovation (T&I).

• You will play a vital role as a trusted partner and act as a strategic and sparring partner to the business, providing consulting, strategic insights, and guidance on all relevant P&C topics.
• Specific responsibilities include, but are not limited to:
• Provide outstanding strategic consulting to the Senior Leadership Team combined with high operational excellence to accelerate SAP’s Next Level of Transformation.
• Drive the strategic priorities of the SAP People Agenda and ensure consistent execution within Business Area while influencing scalable solutions with P&C Services and P&C Practices (Global Total Rewards, Talent Discovery, Diversity & Inclusion etc.).
• Translating business-specific needs towards P&C and vice versa while driving people and organizational initiatives to facilitate business transformation and cultural change.
• Provide consulting, strategic insights and guidance on all relevant P&C topics and support development and implementation of global products and programs across all relevant P&C areas, like providing consulting, strategic insights, and guidance on all relevant HR topics.

What you bring:

• Master’s degree or equivalent in Human Resources, Business Administration, or related field.
• Min of 5 years relevant experience in People & Culture/HR Business partner roles, ideally in a matrixed and international environment.
• Good understanding of SAP’s Strategy, Business Model, and organizational set-up.
• Solid consulting and negotiation skills for effective collaboration with high-level stakeholders.
• Good project management skills to lead people workstreams in transformational business initiatives.
• Analytical problem solving and decision-making skills to be able to translate business requirements into clear P&C requirements.
• Excellent skills in analyzing and using P&C data to support decision making processes.
• Proven experience in driving change and transformation initiatives with a big level business impact.
• Strong strategic influencing skills and ability to build relationships with diverse stakeholders.
• Show strong cultural awareness and adaptability.
• High integrity, with the confidence to handle sensitive matters and data.
• Excellent interpersonal skills as well as communication and presentation skills (English verbal & written).

Account & Customer Relationship Management:

• Serve as the end-to-end account owner, managing sales of software licenses and cloud subscriptions and establish a trusted relationship with the customer.
• Develop and execute strategic account plans to ensure sustainable growth and achieve/exceed revenue targets.
• Gain a comprehensive understanding of each customer’s technology landscape, strategic goals, and competitive environment.

Demand Generation, Pipeline, and Opportunity Management:

• Maintain pipeline management, ensuring a healthy and advancing sales funnel.
• Leverage internal resources, including marketing, inside sales, and partner channels, to drive demand and manage opportunities.
• Utilize SAP’s comprehensive solution portfolio, including industry-specific and line-of-business (LoB) solutions, to effectively address customer needs.

Sales Excellence:

• Conduct White Space analysis to identify and execute up-sell and cross-sell opportunities within existing accounts.
• Orchestrate and deploy appropriate teams to ensure successful sales outcomes, embodying the "OneSAP" approach.
• Stay informed about SAP’s competition and position SAP solutions effectively against them.
• Maintain accurate customer and pipeline information within CRM systems.

Leading a (Virtual) Account Team:

• Lead and orchestrate remote and cross-functional teams to align with the customer’s strategic objectives.
• Ensure that account teams and partners are well-prepared and strategically positioned for all customer interactions.
• Maximize the value derived from SAP’s extensive sales support ecosystem.

YOUR PROFILE

• Several years of experience in sales of complex business software/IT solutions.
• Experience in the Retail, Wholesale and Fashion Industry is a plus.
• Proven success in business application software sales and leading team-selling environments.
• Demonstrated ability to handle large transactions and lengthy sales campaigns in a fast-paced, competitive market.
• Strong negotiation skills and experience in renewals, expansions, and up-sells of subscription-based solutions.
• Fluent in Business English and German, with proficiency in additional languages considered a plus

Soft skills:

• Exceptional communication, both verbal and non-verbal.
• Strategic thinking with a high degree of creativity and innovation.
• Strong executive presence and results-driven mindset.
• Ability to work across multiple teams within a matrix organization.

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